Customer Ratings & Reviews
- Model:
- B11B261201
- |
- SKU:
- 6442936
Customer reviews
Rating 4.7 out of 5 stars with 456 reviews
(456 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the WorkForce ES-400 II Duplex Desktop Document Scanner's speed and ease of use, making document scanning quick and simple. Users also appreciate the great scan quality and compact size. Some customers have experienced occasional paper handling issues, and it's important to note that the scanner does not have wireless capabilities.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Epson Scanner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Purchased for business use. provides the required output.
No, I would not recommend this to a friend- Cons mentioned:Wireless
Rated 2 out of 5 stars
Not Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will return this item. Since most accessories are now wireless, it never dawned on me that this unit was NOT Bluetooth, but a cable is required to connect to the computer. My office setup makes this cumbersome, so I was never able to connect or use. Advertising should make clear -- NOT BLUETOOTH, CABLE REQUIRED,
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JudyJ, we appreciate your time in sharing your experience with your Epson WorkForce ES-400 II. If you have questions and/or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382. We greatly appreciate your business, and we hope you have a wonderful day. Sincerely, Dylan — The Epson Team.
Rated 5 out of 5 stars
Perfect product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a tech slug. I cannot figure anything out. But I easily set up and use this scanner with no problem. Grandpa’s welcome to buy@
I would recommend this to a friendRated 5 out of 5 stars
great price
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best value for its price.. a must have for anybody looking to save important documents but lose the paper
I would recommend this to a friendRated 5 out of 5 stars
scanner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best epson scanner for office in the USA and all of the world.
I would recommend this to a friendRated 5 out of 5 stars
Workhorse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not just workforce but should be called workhorse!
I would recommend this to a friendRated 5 out of 5 stars
Solid Scanner for Home or Office
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and really needed a good scanner. The Epson was my 2nd choice, but it has became my favorite.
I would recommend this to a friendRated 5 out of 5 stars
Great value for a hardworking scanner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use these at our office. Have been for the last 4 years. They hold up great with daily use. Great value.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Scanner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this scanner for my personal business and it's the best purchase I've made in a long time for the price.
I would recommend this to a friendRated 5 out of 5 stars
Windows 10 Compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner looks to be of high quality, It's Windows 10 Compatible and Fast. Those were my must haves.
I would recommend this to a friendRated 3 out of 5 stars
Office Manager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a small medical office. Works great for scanning basic documents, but features aren't compatible our EHR system when scanning to patient accounts. We use Meditech. Will scan insurance cards if using the scanning app but does not scan duplex when scanning into the ehr. Works to get daily tasks done but I'm not sure I would recommend for a medical office.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Emily, we apologize that you are having issues with your scanner. Your Epson WorkForce ES-400 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team.
Rated 5 out of 5 stars
Bigger is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always wanted this model and when it came down in price I snapped it up.
I would recommend this to a friendRated 3 out of 5 stars
Not good quality product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good for a few minutes but then it stopped working and I had nothing but trouble with it. It was very inconvenient because I had some very important documents that needed to be scanned that day. I tried everything I could and could not get it to work anymore. I think it’s very expensive for what it does so I would never buy it again. Maybe I just got a bad one but I’m not going to take a chance.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the trouble you had with the ES-400 II scanner. Epson takes into consideration all feedback to improve the performance and quality of our products. Your WorkForce scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Additionally, Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-400-II/s/SPT_B11B261201#questions. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Rated 5 out of 5 stars
Good scanner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good scanner. This the third one have have had. They keep improving the product.
I would recommend this to a friendRated 5 out of 5 stars
Fast and reliable multi-page scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and does everything that both myself and team needs it to do.
I would recommend this to a friendRated 5 out of 5 stars
Time saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scanner! Made my tasks much easier! Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Works well and I am pleased with this product. I recommend it with "Thumbs Up!"
I would recommend this to a friendRated 4 out of 5 stars
Scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good scanner. Had to return the first one I bought due to hardware issue. Second one is working fine.
I would recommend this to a friendRated 5 out of 5 stars
very good product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Work as advertise and its helping our business move faster.
I would recommend this to a friendRated 4 out of 5 stars
Heavy duty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine literally made my life much more easier and organized at the office. The software isn’t the best thing in the world but it’s not too bad
I would recommend this to a friend












