Customer Ratings & Reviews
- Model:
- B11B261201
- SKU:
- 6442936
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers regard the WorkForce ES-400 II Duplex Desktop Document Scanner favorably for its impressive scanning speed and ease of use, praising its compact size and high-quality scans. The duplex functionality is also a frequently cited advantage. However, some users experienced challenges with paper jams, and the lack of wireless connectivity was a point of concern for several customers.
This summary was generated by AI based on customer reviews.
Great value for a hardworking scanner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use these at our office. Have been for the last 4 years. They hold up great with daily use. Great value.
I would recommend this to a friendOffice Manager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a small medical office. Works great for scanning basic documents, but features aren't compatible our EHR system when scanning to patient accounts. We use Meditech. Will scan insurance cards if using the scanning app but does not scan duplex when scanning into the ehr. Works to get daily tasks done but I'm not sure I would recommend for a medical office.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Emily, we apologize that you are having issues with your scanner. Your Epson WorkForce ES-400 II includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team.
Excellent Scanner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this scanner for my personal business and it's the best purchase I've made in a long time for the price.
I would recommend this to a friendWindows 10 Compatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner looks to be of high quality, It's Windows 10 Compatible and Fast. Those were my must haves.
I would recommend this to a friendScanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good scanner. Had to return the first one I bought due to hardware issue. Second one is working fine.
I would recommend this to a friendNot good quality product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works good for a few minutes but then it stopped working and I had nothing but trouble with it. It was very inconvenient because I had some very important documents that needed to be scanned that day. I tried everything I could and could not get it to work anymore. I think it’s very expensive for what it does so I would never buy it again. Maybe I just got a bad one but I’m not going to take a chance.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the trouble you had with the ES-400 II scanner. Epson takes into consideration all feedback to improve the performance and quality of our products. Your WorkForce scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Additionally, Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-400-II/s/SPT_B11B261201#questions. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Bigger is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always wanted this model and when it came down in price I snapped it up.
I would recommend this to a friendGood scanner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good scanner. This the third one have have had. They keep improving the product.
I would recommend this to a friendTime saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scanner! Made my tasks much easier! Highly recommend.
I would recommend this to a friendFast and reliable multi-page scanner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and does everything that both myself and team needs it to do.
I would recommend this to a friendHeavy duty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine literally made my life much more easier and organized at the office. The software isn’t the best thing in the world but it’s not too bad
I would recommend this to a friendgreat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Works well and I am pleased with this product. I recommend it with "Thumbs Up!"
I would recommend this to a friendScanner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great scanner from Epson to go along with the other Epson scanner
I would recommend this to a friendGreat Scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a really great addition to my work from home office
I would recommend this to a friendvery good product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. Work as advertise and its helping our business move faster.
I would recommend this to a friendEpson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to have if the WiFi goes down just connect your pc to hotspot and continue.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product only downside is that it had to be connected via USB to work.
I would recommend this to a friendGreat scanner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace my last scanner because it stopped working. It was the previous model. I really liked how fast and accurate the scanning is.
I would recommend this to a friendEpson Scanner Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scanner. I needed a scanner that supported TWAIN and this one does the job!
I would recommend this to a friendManager
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad / doesn’t scan Id , Only regular use but fast
I would recommend this to a friend
