Customer Ratings & Reviews

Very easy to install and use. Has all the features I need.

Great product. Has worked well and is very user friendly. Highly recommend.

I purchased this model and was happy with the price (269) and since I have the Epson Eco Tank printer/scanner and an Epson FastFoto FF-640, both of which are great products, (the Eco tank printer/ scanner experienced a failure of the document feeder, but otherwise these products do their job well), I expected the same from this model document scanner. It produced good scans with one significant exception. If the document being scanned has a gray background, in this case a light gray background, the scanned document comes out mostly black and the text is not legible. Not being sure if the scanner I had was defective or there was something unusual about the pages I was scanning, I scanned the same pages on my Epson FastFoto scanner, my Epson Eco Print and a 69 dollar combination printer/scanner, the manufacture I do not recall, and these three scanners did the job with no problem. My conclusion was the scanner I purchased was defective. So I exchanged it for a new scanner of the same make and model. Sadly, the same inability to scan the document was present in the scanner. I adjusted all the settings the software had available that might have improved the quality of the scan. Nothing changed. Prior to returning the first scanner, I contacted tech support. Not a good experience. Very difficult to understand the person I was talking to, and he did not have much, if any, understanding of the product he was helping me with. While talking to him, the connection was lost. He had asked for my phone number at the beginning of the call so I figured he would call me back. He did not. So my experience with tech support was abysmal. I suppose its possible both scanners were defective. I suspect its more likely the design of the scanner is the problem. If that's true, Epson should never have allowed this product on the market. It has damaged the positive feeling I had about Epson. I will be returning the scanner and looking for a different brand.

Fast when it works. Eats IDs and some insurance cards(medical office use) when in regular mode, and often says it's busy or not found for no reason.

working great thus far, fine for multiple sheets, easy to use

So far has worked great. Very odd you put the paper in upside down (in both senses of the term, front faces away and top down) but automatically knows when to do double sided which is incredible!

This scanner is a real workhorse. It's quiet and simple to use. We scanned hundreds of old photographs which we can now download and share with family members.

Great product Great product Great product Great product

This is the best wired document scanner money can buy!

Tough getting the app with system to work and or match.