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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the WorkForce ES-500W Wireless Document Scanner's ease of use, scan quality, wireless functionality, and compact size. Many appreciate the straightforward setup process and reliable performance. However, some users have expressed dissatisfaction with the provided software and occasional paper handling challenges. A few users reported issues with the scanner jamming, though this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 426 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Scanner for the Money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Super easy to use. Can make custom scans if you need. Great scanners!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner was simple to setup and so far has been a breeze to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable scanner.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable scanner. Easy to set up and use. Efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good multysheet scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good single sheet scanner and easy to setup and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to use recommend this scanner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable scanner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use and consistent in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scanner! Scans very fast. Haven’t had an issue yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is super fast and very reliable for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great photo scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife really enjoys using photo scanner, fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We scanned SO many photos with this machine. What a saving grace.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Works great with my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has good software with it both wireless and usb work fast

    I would recommend this to a friend
  • Cons mentioned:
    Jamming

    Rated 3 out of 5 stars

    Not the greatest scanner

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK but always gets jammed, if there’s multiple layered document you have to press the multi layer button each time. It’s worth buying if you’re doing single sheets of paper but not the greatest. Also had problems staying connected to pc.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MJGnTx, we're here to help, and we would like to hear more about the scanning issues that you've encountered. Your WorkForce ES-500W scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please reach out to our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-500W; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Bobby - The Epson Team. Epson

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is awesome, more than my expectation!! fast and accurate

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re getting our projects done much faster. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Scanner is fine for what we need in our office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with the scanner and like the wireless feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Scanner is Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Scanner is great and can scan both single sided and double sided. You can also plug this scanner into your PC with the provided USB cord for a wired connection which I always prefer. Just make sure that you download the software for your printer model as the instructions cover Two different models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Scan quality

    Rated 5 out of 5 stars

    Great scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great scanner. Couldn’t imagine using any other

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy to use the whole entire office loves it

    I would recommend this to a friend