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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the WorkForce ES-500W Wireless Document Scanner's ease of use, scan quality, wireless functionality, and compact size. Many appreciate the straightforward setup process and reliable performance. However, some users have expressed dissatisfaction with the provided software and occasional paper handling challenges. A few users reported issues with the scanner jamming, though this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 426 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old brother scanner for last 6 years. But when I saw this one I kinda liked it . but when I used it , I loved it. I do a lot of scanning everyday. It is great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not very big in my opinion but works fantastic. I had a friend recommend Epson and I have been extremely pleased with it. Scanning is FUN! Well, maybe not fun, but this takes makes it MUCH better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved this scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Fujitsu previously but were informed that this Epson was a good scanner for the price. We are pleased with scanner as it does everything that we need it to do in our office

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the wireless was a pain. It was more complicated than most wireless devices. After it lost the settings again, I just hooked up the cable. Scanning is wonderful though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Works nicely. So far so good. Replacing a 12 year old expensive, professional scanner. It's ip to the task!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough goods things about this scanner.Performs very well.Very well worth the money.Best Buy did a wonderful job through the purchasing process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a scanner, so that I could upload all my old photos to my computer, and then share them with my sisters. The scanner really does what i wanted it to and also at a great price. It is

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 3 out of 5 stars

    Great Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I call tech support to help me get the scanner hooked up to the wireless its works great. Only negative is the set up is not easy because it doesn't have a display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the more expensive Fujitsu scanners but at a much better price. For basic home scanning needs, you can't beat this. Scanning over WiFi works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of this scanner. They are great for small businesses and home office or whoever needs a solution to go paperless. It is a bit slower compared to the Fujitsu but more affordable as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast scanning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the scanner to buy if you want to scan up to 50 pages at one time quickly and make use of the excellent software that is included for editing and conversion purposes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scanner. Set up was extremely easy and fast. Scanning is super fast. If you are looking for a home/office scanner this is one to look at.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Really terrible, a waste of money. Returning it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this $300+ scanner to help me clear some of the clutter in my office. I had a scanner on my $60 Canon printer/scanner/Fax machine - its quality was acceptable, but having to scan each side separately was very time-consuming. So I reckoned that the additional cost of the Epson scanner would be justified by the cost savings. WRONG. The scan quality is mediocre at best - nowhere near the quality of my $60 Canon. And the software is even worse. It completely has a mind of its own about when it feels like scanning. And when it does finally scan, it puts all the documents into a single PDF, even if you click on Finish after each document. It supposedly scans both sides in a single pass - sometimes it does and sometimes it doesn't. It is completely unreliable. I intend to box it up and bring it back to Best Buy. One of the worst $300 I have ever spent.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello PokFrank, we apologize for the disappointing experience that you had encountered. Your feedback is important to us, and we'll forward it to the appropriate product team for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-500W; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Awesome Scanner !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and easy to use Scanner. Bought this fir my WFH Financial Services Business . Use to to scan important documents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working smoothly and all the parts seem to be able to in sync. I don't see any issues with the equipment even though I did buy the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for small office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been perfect for working from home during the virus and I bought a second one for my personal office away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device I have bought in a long time. So fast whether single or double sided pages. Love it. Am going to get rid of 95% of my paper files....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great document scanner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had thousands of documents to scan and this worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. One suggestion, it shouldbe programmed to sum up totals. Othen than that themachine works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer for photo quality prints. Initial Inc. in clued it or extremely small cartridges. However the print quality is nice.

    I would recommend this to a friend