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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.5 out of 5 stars with 426 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the WorkForce ES-500W Wireless Document Scanner's ease of use, scan quality, wireless functionality, and compact size. Many appreciate the straightforward setup process and reliable performance. However, some users have expressed dissatisfaction with the provided software and occasional paper handling challenges. A few users reported issues with the scanner jamming, though this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 426 reviews
  • Rated 4 out of 5 stars

    Workhorse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good scanner had problems with the wireless portion to work properly. Let's read the menu very important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what I want it to.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm doing this review for the points. My aunt bought this for scanning pictures. The product does what she wants it to do.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Feels dated, like 5+ year old tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware itself is clunky and feels dated, and that, along with the bundled software, seems like a product designed more than 5 years ago. It is also very finicky when it comes to initial configuration on a wireless network under Win 10. It does, however, scan effectively once setup, with occasional misfeeds (which seems all too common in this class of device).

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi MTSBob, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. . Sincerely, Matt S.– The Epson Team. Epson

  • Rated 5 out of 5 stars

    Excellent for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service great product for those starting. I had used it before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home and office. My wife did the research and picked this one. Great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is easy to use and does a good job with documents. I am a small company and it easily fits our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest service ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 stars ⭐️ helped tremendously. Thank you. The scanner was great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Epson printer and ino issues, so I bought a Scanner. Easy to set up, Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scans double-sided in color or grayscale. Resolution is up to 1200 dpi. Works great plugged directly into a computer or via wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was with Polaroid prints and they wouldn't feed. Everything else went great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scans very quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great for a small office. I wish it held a bit more in the scan tray, but so far it is a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner that's gets the Job done fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner has become our go to for organizing files and receipts. We highly recommend this scanner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good scanner for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scanner's images are clear. The speed is great for the first few pages, but slows down after that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my portable scanner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and travels easy. Makes working away from the office easy and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scanner Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my daughter-in-law's business. She said it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightening fast and reluable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to stop fighting with my printer and invest in a stand alone scanner. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. But lasts for about one year for business. Otherwise for home it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, i have to scan a lot of documents and with this scanner it has made my job very easy

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Hardware ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is not a good one, need to get better to simplify and ease to find a file

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome scanner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a scanner. It does everything it is supposed to do.

    I would recommend this to a friend