Customer Ratings & Reviews
- Model:
- B11B228201
- SKU:
- 5689000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the WorkForce ES-500W Wireless Document Scanner's ease of use, scan quality, wireless functionality, and compact size. Many appreciate the straightforward setup process and reliable performance. However, some users have expressed dissatisfaction with the provided software and occasional paper handling challenges. A few users reported issues with the scanner jamming, though this was not a widespread concern.
This summary was generated by AI based on customer reviews.
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epson - WorkForce ES-500W Wireless Document Scanner - Black
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works correctly and it is able to scan more than 10 pages
No, I would not recommend this to a friendWorks well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few hitches to setup but once done it works great
I would recommend this to a friendGreat deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This scanner is a life saver! It has reduced my work load by half!
I would recommend this to a friendGreat scanner for a student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is second time to buy epson scanner. it's worth it to pay
I would recommend this to a friendEs 500w
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is really the best scanner in comparison to its competitors.
I would recommend this to a friendThis is a great scanner and simple to use..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.However, my wifi is not so great and it must be hardwired.
I would recommend this to a friendIn loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest color and fabric Ergonomic Economic cool
I would recommend this to a friendscanner has incredible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our pictures look fantastic. a great scanner. Good color.
I would recommend this to a friendGreat Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best scanner I have invested in.
I would recommend this to a friendGreat quality and easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a worthwhile purchase and I could not be happier.
I would recommend this to a friendGreat Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Fast, good quality and plenty of features.
I would recommend this to a friendGood Scanner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this scanner for my business and mostly use it to organize my invoices and receipts. The resolution is not the best. My kids tried to use it so scan and submit their homework online and unless they write in a dark ink, it’s can be hard to see.
I would recommend this to a friendBrand response from Epson
Posted .Hello RyliRoo, we're here to help. Epson provides information to help troubleshoot contrast problems with scanned images in the FAQs at www.epson.com/s/SPT_B11B228201#faq-8796127569996. If this does not resolve the problem, please contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-500W. Kind Regards, Bobby D. - The Epson Team.
Best Scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best scanner I've ever owned, it will not disappoint
I would recommend this to a friendGreat scanner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought several for work. Office essential. Great
I would recommend this to a friendDifficult setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to be using this scanner but I cannot get it setup. I’ve tried the download on three computers and almost got it working on one but not quite. I spent a lot of time and even enlisted help, but it’s not happening. I’m afraid I’ll just have to return it.
No, I would not recommend this to a friendGreat for black and white, just don't expect it to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for black and white documents and some colors but don't expect it to do anything with skin tones. Thankfully I already have a couple all-in-ones that can handle the few pictures that I actually want to scan.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Maestrith, We thank you for your feedback. The scanner is designed for document scanning and not for photos. If scanning high quality pictures is required Epson does have flatbed scanner, should you need more information about the model please call our support team. You can reach them at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Sincerely, Matt S. – The Epson Team.
Great but not simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a good machine by the setup should be easier they definitely not make scanners plug-and-play. You have all those different software that you won't ever use but you install I picking you might.
I would recommend this to a friendBrand response from Epson
Posted .Hi jblair22 we apologize that you are having issues with your ES-500W software. Your Epson ES-500W includes free technical support for the life of your product and can explain what each software does. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok speed, fujitsu is better and smoother feel, this feels little cluncky and needs fine tuning for all process, little low qual compare to the other brand
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Neil, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your WorkForce ES-500W scanner comes with a 1-year Limited Warranty and free lifetime technical support. If you ever need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_B11B228201. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
An OK printer, copier.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job of coping or printing black and white or color. I am disappointed that I cannot copy or scan multiple pages, but that was my mistake for not checking out what features it had.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BobW, thank you for sharing your review, and we'll be sure to pass along your feedback to our product teams. We appreciate your business and value your feedback. Kind Regards, Marina – The Epson Team.