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Customer reviews

Rating 4.6 out of 5 stars with 111 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers frequently mention how fast and easy the WorkForce ES-500WR is to use. They also appreciate its compact size and wireless connectivity. The scanner's software, including OCR capabilities, is also well-received. While some customers found the setup process to be time-consuming, the overall sentiment towards the product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 40 reviews
  • Pros mentioned:
    Ease of use, Scan speed, Size

    Rated 5 out of 5 stars

    Powerful and proficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer from Epson is indeed powerful and efficient. Since I own my own housekeeping business, it’s been important for me to find a reliable and proficient scanner for all my accounting and documentation needs. This machine helps me to easily scan in my invoices, receipts, important bills, contracts, and other documents. The set up process was very easy and simple, I simply followed the instructions. My documents quickly and easily glide in and out the scanner. It also has a double sided scanner which allows me to scan both sides without needing to constantly switch around the paper. I also love that I can scan ID badges and cards for business purposes and they come out super clear. It has a 50 page automatic document feeder so you can load a stack of papers and leave it. That option allows me to multitask and continue on with my day. Setting this up for wireless was easy as well. This set also includes the Epson scans mart accounting software which was an added bonus! I recommend this scanner for small offices as well as large offices due to the compact size and proficiency of this machine. This is a review for the Epson WorkForce ES-500WR Wireless Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Size

    Rated 5 out of 5 stars

    Great Epson WorkForce Scanner for all your needs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for WorkForce ES-500WR The first benefit I noticed when I opened the box was how compact the scanner was. The installation process was self-explanatory. I was able to connect the scanner wireless which is a plus. Didn’t have any problems downloading the Epson scanSmart software. Love the fact that I could scan receipts, ID’s, documents, invoices, pictures, even business cards. Search edit files and export to QuickBooks, Excel, Dropbox, google Drive, Tablets, smartphones and more. The scanner works in a fast-paced quiet mode. A big advantage of the paper feeder features is that you can scan stacks of documents in a single batch. Another advantage is two-sided scanning. The scanner Is also equipped with slow speed mode button, for delicate or wrinkle documents. Double-feed detection skip button to easily resume scanning documents. I will recommend the WorkForce ES-500WR to anybody who is looking to purchase it for their business or personal use. If you simply are looking to get more organized and clutter less this scanner is ideal for you. It serves its purpose, So, go ahead and give it a try it will exceed your expectations. Thank you for reading “This is a review for the Epson WorkForce ES-500WR Wireless Document Scanner that I received free of charge to do a beta test and review.”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Wireless
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great - Once It Gets Going!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost, this is only a scanner. Do not purchase this if you’re looking for an all-in-one machine. I noticed a few things upon taking it out of the box. It’s lightweight, sturdy and that it has minimal buttons. This is a wireless device, so power cord is all you need. I really like the idea of connecting with my computer, smart phone and/or tablet. Very convenient! This doesn’t take up a lot of space, which is a huge plus. You have to download files to get it going. My Internet connection is great, so it only took a few minutes to download the files onto my computer. The issue though was the installation process after I downloaded the files to my computer. It took a ridiculously long time. After a few minutes I grabbed my stopwatch and started timing it. The files finished installing on my computer after 28 minutes. Figure 32 minutes, given that I didn’t start it on time. I tested it by scanning 5 pages. It was very quick and the quality was impressive. I haven’t tried double sided yet, but I’m curious to see how that’ll work. The quality was readable. Although I don’t work from home, it’s nice knowing I have a scanner like this one. Pros: Lightweight Doesn’t take up a lot of space Wireless Can scan to: Computer, smart phone and tablet Can scan to Dropbox, Sharepoint, Google Drive Scanned file can become a searchable document Claims to handle 50 pages Various page sizes Cons: Long initial setup Initial problem with scanning, but it worked after some troubleshooting I’m giving this a 4/5 because after setting it up I had some initial problems when I pressed the scan button. I followed the instructions so it wasn’t user error. Overall, this is a very nice machine for personal use. It’s small, fast, lightweight and does the job nicely. I really like how it’s a wireless machine, but it is on the expensive side considering it’s only a scanner. Due to the price and only being a scanner, I’m torn if I’d recommend it to a friend. If you’re looking for a small scanner that doesn’t take up a lot of room, definitely consider it. Also, this can be a great option if you work from home.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Wireless

    Rated 5 out of 5 stars

    A must have scanner for organizing documents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the scanner in a nice and safely boxed packaged. When I opened the box, the scanner was safely packed. Before you plug the scanner make sure to take off all the blue tapes that was taped on the scanner. In the box there were 3 cable connectors, manual and the Epson scanner. Also there is a clear print on the box how to take the scanner out from the box. So when you're done with the unpacking, you'll have to read the manual first before turning on the scanner. Then the instructions from the manual will guide you on setting up the scanner. Simple and easy tips as what I had experience. Connecting, setting up and installing the software Setting up the scanner is easy. I just follow what was in the manual for the instructions to set it up and install the software. Just get things ready, the scanner, cords and the USB cable. Once they are ready you are ready for the set up. For the downloading and installing the software, you can find it in the manual. Took less than 5 minutes to install the Epson-500 WR software. Take note: Do not connect the USB cable unless instructed to do so. I am very impressed with the Epson-ES 500 WR with its features, fast, lightweight compact and convenient to use plus you can use it wireless. It is easy to use than scanning a document using a printer with a scanner. It is convenient to just use a separate scanner. With the automatic document feeder, it is no sweat to scan documents. Once the scanner is connected to your internet, it is just quick to perform and scan documents. You can connect the scanner to the laptop through the USB cable or just use it wireless. Also you can use and scan documents using your mobile device by just downloading the app. Edit scanned documents by downloading the Epson scan. When I tried to scan documents, I am really impressed how fast the scanner perform the task. And also with the two-sided scanning it was a breeze. And I was curious about scanning a card. So what I did is I tried to scan a library card. When I hit the start button, the card went through but stuck inside the scanner. Ugh, I was nervous. I was worried on how to take the card. Good thing I found an area to press to open the scanner. And I took the card out. Pros: easy set up, fast, convenient and lightweight Cons: The price value of the scanner is quiet much for personal use. But I will highly recommend this to a friend for business and personal use. "This is a review for the Epson Work Force ES-500 WR Wireless Document Scanner that I received free of charge to do a beta test and review."

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Size

    Rated 5 out of 5 stars

    Impressive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure what to expect with this scanner since I was doing fine with my present set up. Boy was I mistaken, this Epson workforce ES 500 WR is hands-down better than what I'm using now. From the set up to the actual usage it was much less trouble to get going then the sheetfed combination unit I'm using now, set up was a breeze from unpacking, downloading the software and running a test scan was no more than a few minutes with no problems whatsoever. The unit is compact as you can see from the pictures because space is at a premium in my home office, since you have the choice of ethernet or Wi-Fi you can just about put it anywhere you want, I opted for Wi-Fi and set up only took a couple minutes and so far the connections been rock solid. When units not to use it is very compact and when you're ready to use it you just unfold the feed tray and pullout the paper holder, turn the unit on your ready to go. A lot of my working notes are on regular notebook paper that's been torn off the pad but the Epson handled them with no problems, even when I loaded multiple sheets, believe me this unit is fast and accurate, it's got my sheetfed scanner beat by a mile. After you've scanned your pages your asked where you want to save your work, it could not be easier. I can see it speeding up my work flow from scanning to filing much better than what I am using now. When I unpacked the scanner it had the usual quick start guide and I spent a minute looking for the ponderous manual that usually comes with stuff like this, there was none, it could not be easier to set up and use. It comes with ethernet cable and your power cable which is pretty much all you need but going the Wi-Fi route is a lot easier. It also comes with a download of Nuance powered PDF with the serial number. I haven't used Epson products for a while, but I'm really impressed with this scanner. I'm not a professional reviewer but just a small business person looking for ways to make my life easier and was really happy when I got a chance to review this scanner. This is a review for the Epson WorkForce ES-500WR Wireless Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Wireless

    Rated 5 out of 5 stars

    amazing scanner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my GOSH! I have nothing but GOOD things to say about this Epson Scanner! First of all, I need to let everyone know how EASY it is to set up! The instructions are very easy to follow and it takes less than 5 minutes to get it all set up! It comes with all of the cables you need to get it all going. Once you plug it in, you go to the website and download the software. Then, you can start scanning! It really is VERY simple! Once you load the receipt or the paper you want to scan, you press the button on the machine that lets it know you want it to start scanning. I have to warn you, this thing is a beast. It sends the documents through the machine very fast. You do not have to wait at all to get your important documents scanned and saved! The biggest thing I love about this scanner is how well built and fast it is! I don't like waiting a long time for my documents to scan, so when my documents took literally 2 seconds to shoot out of the end of the scanner, I was amazed! I am used to having to wait a bit for my documents to get scanned. Not with this Epson scanner! It only took me about 2 minutes to scan ALL of the documents I needed to scan! You can also scan documents wirelessly to your phone, computer, tablet or to the cloud! I LOVE that it comes with the accounting software. It makes it so much easier to scan in documents, and to be able to find them! This thing is built VERY well. It is very high quality. It is actually not very heavy, but it is tough and will last a very long time. I HIGHLY recommend this scanner to everyone. It is so nice and fast, and I know anyone who needs a fast, easy to use scanner will love this one! This is a review for the Epson WorkForce ES-500WR Wireless Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Size

    Rated 5 out of 5 stars

    Love this Scanner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is perfect for my home office. It's small and compact so it doesn't take up a lot of valuable desk space. It was very easy to take out of the box and set up simply by plugging it in and following the download prompts. And, because it's wifi, I was able to place it on the opposite side of the room from my computer which fit my needs perfectly! Once I downloaded the software, I was able to start scanning immediately. It connected easily to my home wifi network. One of the best features about this scanner is how fast it is! You hit the button and it scans it quickly! The quality of the scanned image is great too! I've started by scanning in my daughter's preschool artwork so far and saving everything as jpeg images. I'm excited about being able to easily and quickly save her artwork so I can then get rid of excess papers around the house. So far, I've tried scanning 1-4 documents at a time with no issues whatsoever. And, it scans thick paper with ease as well! I look forward to also start using this scanner to help streamline paperwork with both home receipts and my small business expenses. The only issue I've encountered so far is sometimes when I try rotating a scanned image on my computer screen, the image will turn black so that I have to go back and re-scan it. I'm sure this is either user error or there's an easy fix that I need to research. Overall, I'm very pleased with this product and highly recommend it! This is a review for the Epson WorkForce ES-500WR Wireless Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Wonderful Scanner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging protection was packed great. When unpacking it was easy to pull out of the box. Setting up is a breeze. Installing the software was a long but it wasn't a big deal. The scanner is really heavy which I love, because I feel that it is better made and not with cheaper material like other flatbed scanners have. Wireless set up was a breeze compared to other products I have tried and set up. I didn't even have to plug into the computer which other wireless products I had to do. Scanning documents was super fast and extremely easy to do. I can either use the software to scan the document or press the scan button. I tried scanner a regular paper, business card and a trading card. The scanning speed was really fast and it can even scan both sides without having to do anything to the paper. It scans both sides at the same time. The business card and trading card looks like there was no damage to the cards which was a concern of mine when using it. I like the fact that you can pull up the paper feeder and close it when you are not using it. I really loved this scanner and am using it all the time. This is a review for the Epson WorkForce ES-500WR Wireless Document Scanner that I received free of charge to do a beta test and review

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Makes my household day-to-day operations easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with the Epson WorkForce ES-500WR duplex document scanner. I have used a scanner at work for 7 years. I have always wanted a scanner at home to handle my finances and day-to-day household operations. This awesome Epson WorkForce ES-500WR makes my household day-to-day operations easy. I use it to scan bills, back up paperwork such as birth certificate etc., receipts, ID cards and other documents I need for my family, side hobbies and to run my household. One of my favorite uses for the Epson scanner was to help me with registration and FAFSA for my daughters, which will attend college for the first time in August. This scanner helped greatly with all of the paperwork needed for first time freshmen. It also helped me organize the paperwork for easy access in a folder on my computer. Before, I used the scanner, I had paperwork and notes everywhere. After using the scanner, I can click on a folder, all of my documents are right there, at my fingertips, and they are organized by category. The Epson WorkForce ES-500WR duplex document scanner can:  Handle two sided documents  It is wireless  Easy to use and operate with twain.  Scans documents, receipts, recipes, ID cards and so much more.  It is fast and has an auto feeder.  Scans documents to PDF’s  My favorite reason I love it,------------it is compact and fits nicely on my desk or in the kitchen when I scan recipes. I highly recommend The Epson WorkForce ES-500WR scanner to any business or household organizer. This is a review for the Epson Workforce ES-500WR Wireless Document Scanner that I received free of charge to do a beta test and review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed, Size

    Rated 5 out of 5 stars

    Great fast scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I do not have to keep my shopping receipts in envelopes that are then erased and spoiled. with this magnificent scanner I have my receipts secure and digitally archived. This scanner is really fast, practical and compact. Very easy to handle and safe for any document. I recommend 100% Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Epson Scanner is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny; it's so easy to use! I am so glad I purchased it! Years of accumulated tax returns and other business paperwork - all going effortless into the cloud or on separate drives ... (with proper security added, of course!). But this scanner makes that job so much more pleasurable because it's so fast and easy. Can't recommend it enough!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried several scanners. We have been real disappointed. When we purchased this scanner we have a fine machine. Its easy to use and it is real fast too. It is very user friendly. I would recommend this scanner to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Easy set up You don’t have to pick color or black & white it automatically knows there’s color - amazing Have the 510-DS but must be hard wired to computer- it’s amazing as well These machines are so fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Great Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for our small business since I received and I totally love it! I can scan and then save as PDF and move data into EXCEL. It's saved me so much time in so many ways! Glad I purchased!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Best scanner for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast scanner and easy to setup. Scan dozens of documents at a time within seconds. As fast and cheaper than the fujitsu's I usually use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 5 out of 5 stars

    Great Sanner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Scanner and very fast and easy to use, I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent mid range office scanner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent mid range scanner with all the features of more expensive scanners. Only time will tell of its durability. Easy to set up. Lots of functions that most probably don’t use- but adds to flexibility

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Scan speed

    Rated 3 out of 5 stars

    Great Scanner if you only have 1 computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scanner and quality of scan and ease of use. But only if you have 1 computer. If you need to wirelessly scan to multiple computers, you need to buy an additional $350 device that is separate; making the ScanSnap a better value.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Matt, thank you for sharing your experience with the Epson ES-500WR. Your feedback is important to us, and we'll forward it to the relevant departments to help improve the quality and performance our future products. If you need further assistance with network scanning or anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20ES-500WR; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Bobby D. - The Epson Team. Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets me organize and easy to use. I put in about 50 receipts in about 2 minutes. Set up was so simple my 7 year old granddaughter could do it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scan me baby

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smooth as silk scanner. It's a little difficult to set up but once that's done, it's scan time.

    I would recommend this to a friend