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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 494 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers consistently note the ease of use, particularly the one-button scan feature, and the scanner's fast scan speed. Its compact size and lightweight design make it highly portable, appealing to those needing a scanner for travel or small spaces. While the wireless functionality is appreciated, some users experienced challenges with the software. A few users reported occasional reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 494 reviews
  • Rated 5 out of 5 stars

    The best scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best scanner, I recommend this one for sure, was the best purchase I made

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for home

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for home use and it’s easy to set up .

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little scanner - much faster than the previous model.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    useless, lost the cable to charge it, it uses the chargers of an 2005 android. I cant do anything with it. I've only had it for one month exactly and used it twice but lost the charger, and have trouble connecting it to my laptop.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Jose, thank you for taking the time to post a review on your Epson ES-60W. Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Regards, Alissa A. – The Epson Team. Epson

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little scanner for in the field and at the office.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. I don’t like that it can’t connect to my apple laptop but through the app it works amazing. Shortens up my work.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello TheresaMartinez, we're sorry to hear that you’re having trouble connecting to your Macbook with your ES-60W scanner. Epson takes into consideration all feedback to improve the performance and quality of our products. Your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Additionally, Epson provides useful information to help troubleshoot Wi-Fi issues, including FAQs and self-help tools, on the product support web page at www.epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-60W/s/SPT_B11B253201#questions. If you need further assistance, please reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Good, portable scanner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great scanner it works great via its own WiFi to phone when out in the field scanning documents. I wish it was easier to connect to network WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not good for photos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this specifically to use for scanning old photos. It's definitely easy to use. But, it crashes about every 30 pictures and you have to force quit, then restart. It also kept developing a line that cleaning only worked for a short time on. Overall, I don't recommend this product for photo scanning.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi HowardfromMichigan, we apologize that you are having issues with your ES-60W. The ES-60W is a document scanner and not recommended for scanning photos. Here's a link to our photo scanners that may better suit your need.
      https://epson.com/For-Home/Scanners/Photo-Scanners/c/h220

      Please call us if you have additional questions.
      Our support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little slower than I thought it would be. 1 or 2 at a time can be a pain but when I have a pile of docs, I can set the settings to continuous and run a ton of papers in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It scans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was able to scan my tax documents. While I did have to pay federal, I did get a refund from State. Not blaming the scanner. He is innocent. He will now sit in a drawer for the next 11 months until he rises again to scan more tax documents.

    I would recommend this to a friend
  • Pros mentioned:
    Scan speed

    Rated 2 out of 5 stars

    Software Not As Great Plus Hidden Fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scanner to scan receipts, and after installing the software, it prompt me to pay an additional $100 to be able to use their receipt feature. I looked at the box carefully, and it didn't mention this anywhere. Also, the wireless feature is really slow, making it frustrating to use when you are scanning multiple documents. Plugging into the computer to scan is much faster, but sometimes it grabs the items too quick and feeds them before you can straighten them, which leaves you with crooked scans. You also aren't able to do any additional cropping, which to me should be a standard feature. Once you have your scans in, you have to select how you want to export them. As soon as you do that, it will delete the original scans. So if you accidentally exported them with the wrong file type, you will have to start over again. I also learned that if you scan more than 30 items at a time, only a select few will export, leaving you frustrated on figuring out what scans are missing. Overall, I would not recommend this unless their software is updated, and they bundle it with their receipt software, or at least provide a discount. Being forced to pay $100 to use a feature that is advertised on the box is ridiculous.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    I really had high hopes

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is cool but I had the hardest time keeping it connect to my computer. It wasn’t very easy to use since it would sometimes not be found by my computer or lose signal mid scan. It’s nice if you wanna fight with it

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi KrystalS, thank you for sharing your experience. We strive to improve the performance and quality of our products and will forward your feedback to the relevant Epson department(s). Should you have questions or need assistance, the Epson Support Team would be happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team. Epson

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    An ok scanner

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my laptop but can’t get it to connect with newer desktop

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello FLGal, we apologize for your disappointing experience with the ES-60W scanner. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/ES-Series/Epson-WorkForce-ES-60W/s/SPT_B11B253201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Couldn't get it to work with Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the features and easy interaction with iPad and iPhone. Unfortunately, despite over an hour on the phone with Epson tech support, couldn't get it to work with my MacBook Pro. Also, software is 32-bit, which will soon be outmoded for upcoming MACOS. Epson needs to write 64-bit software. I returned it and Best Buy refunded me without hassle.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Scribe77, we’re sorry to hear that you were having issues with your Epson Workforce ES-60W and regret to hear that you returned the scanner. The product comes with free lifetime technical support and our Epson Support Team is always happy to help. You can reach them at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Thanks for considering Epson and we’ll make sure to pass your feedback along to the relevant Epson department. Sincerely, Matt S.. – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Portable scanner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to scan all your receipts for business. No monthly subscription needed to use product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for my purposes. It's. compact, yet still gets the job done. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good buy. It wasn’t the easy to use but overall good scanner for portable use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome scanner for on the go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm and mobile notary and I do loan signings. This works great when vendors need documents scanned back immediately after signing. Links right to your phones wifi hotpsot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool little scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I needed, it makes office work easier.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portable scanner

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get to feed correctly sometimes. Wireless doesn't work well so used USB most of the time.

    No, I would not recommend this to a friend