Customer Ratings & Reviews
- Model:
- C11CF24201
- |
- SKU:
- 5732904
Customer reviews
Rating 4.3 out of 5 stars with 3339 reviews
(3,339 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the WorkForce Pro WF-3720 Wireless All-In-One Inkjet Printer's excellent print quality and ease of use. Many appreciate its affordable price, straightforward setup, and wireless functionality, along with its compact size. Positive feedback also highlights the printer's quiet operation and reliable performance. However, some users have experienced issues with paper jams.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great out of the box. But started skip printing with new cartridge, did head cleaning etc. no luck. Now it started feeding all the paper at once. Only few minths old. Dont waste your money. And stire highly reccommended.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not owned an Epson product before but took a chance. Out of the box seemed fine and the first use went great. After that not so much. Kept getting an error and had to perform maintenance of the printer head(s). Even then it would only print on occasion. Finally just before my 30 days were up, I returned it for a laser printer. Not the best first impression.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for the price, wish the wireless options were easier to set up.
I would recommend this to a friendBrand response from Epson
Posted .Hello Monkeyluvr, thank you for sharing your experience with the Epson WF-3720. Your WorkForce Pro printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, please contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720. We'll forward your feedback to the appropriate product team to review. Kind Regards, Bobby D. - The Epson Team.
Rated 3 out of 5 stars
Rosin pribter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Rodin was relatively inexpensive however the ink is expensive
No, I would not recommend this to a friendRated 3 out of 5 stars
Epson
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked well until I had to change the ink. Then it did not work
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Donna, we value your business, and we would like to hear more about the ink cartridge issue that you're experiencing. Your Epson WF-3720 includes a 1-year Limited Warranty and free lifetime technical support. Please call our Advanced Support Team at 1-800-241-5794 between 8 am - 4 pm (PT), Monday - Friday. We look forward to your call. Sincerely, Bobby D. - The Epson Team.
Rated 1 out of 5 stars
TWO bad ones. Avoid this like the plague.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I install systems for a living. I've always been happy with Epson printers, but this one was just a nightmare. I never write a bad review (unless there's an issue with a feature or with the company itself) because, let's face it, typically you buy a given product ONCE. And there's bound to be a bad one every once in a while, fine. It happens. But TWO of these had the same problem -- the paper kept jamming in the tray, and the feed roller would dimple (and therefore ruin) the next ten sheets or thereabouts. (Yes, I DO know how to load paper in a tray.) A quick look online (other than at Best Buy) revealed (too late!) that many other users had had the same issue. And a lot of people also complained about unusually heavy ink usage, and having to replace cartridges much sooner than they did with other printers. I still love Epson, but I think they really blew it with this product.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi MikeF, thank you for sharing your experience. We apologize for the disappointing experience you’ve encountered with your Epson WF-3720 printer. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. If we can help you with anything else, please reach out to our Epson Support Team at (562)276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Once again, thank you.
Regards,
Bobby — The Epson Team
Rated 3 out of 5 stars
replacement for WF-3720
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope this printer gives me fewer problems than the printer it is replacing.
I would recommend this to a friendBrand response from Epson
Posted .Hi MamGranny,
We are glad to hear our Customer Support Team was able to help you with a replacement unit. We appreciate your business and apologize for the inconvenience.
Kind Regards,
Elizabeth – The Epson Team.
Rated 3 out of 5 stars
Average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything worked except the scanner. It would not work from the Winsows 10 main screen
No, I would not recommend this to a friend- Pros mentioned:Print quality, SetupCons mentioned:Paper jam
Rated 5 out of 5 stars
Epson Workforce Pro W 3720 a great printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson Workforce Pro W 3720 is yet another great product from their line of printers. The impressive feature is the mobile and cloud printing and scanning feature. The affordable cost and features makes it an attractive purchase for small offices and homes in need of a multi-functional device. The set up is quick and easy. The image quality for scans is great and the quality of prints for both option (Black and white as well as color) is good. The printer barely took five minutes to start after the cartridges were inserted. The 2.7 inch color touch screen is intuitive. It makes setting up times and fax options a breeze. I had to push the LCD on my old printer too hard and many time but this ones touch sensitivity is excellent .The printer comes with a manual but the screen instructions are enough to set up. The photo print quality is very crisp and clear. The printing and scanning is faster than any standard printer I have ever used. The printer looks elegant. The paper feeder at the top can be lifted and one can reach inside and remove documents or in case of a jam. The paper tray is spacious enough (holds 250 sheets) for small business usage and households. The printer allows prints from tablets and phones too. The high-speed USB port offers a standard connection to your computer. The printer also allows you to scan documents in up to 1200 x 1200 dpi optical resolution reproducing exact colors and large documents. The printer also includes four cartridges. The printer is user friendly on a Windows PC or a Mac PC. It auto detects once it is connected to the router. The driver was installed automatically. The clear printing with no need for alignment makes it a delight to use. The one thing that I did not like about the printer is the bulky size. Also, it does not scan front and back at the same time. The tray for the printing and the photos is the same so one would have to remove papers to get photos and vice versa. The warranty is for a year and the extended warranty can be purchased. This is a review for the Epson WorkForce Pro WF-3720 All-in-One Printer that I received free of charge to do a beta test and review
I would recommend this to a friend Rated 2 out of 5 stars
Paper constantly jams or grabs a bunch of paper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is nice overall, but I’m having a huge issue with the printing that might make be return it. When you print it will grab multiple pieces of paper at a time, nearly every time. Or it will jam easily. I’ve had to resort to putting one piece of paper in at a time which is a huge hassle.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Nrichard, we apologize for the paper feed issues that you've experienced with the Epson WF-3720. Your WorkForce Pro printer comes with a 1-year Limited Warranty and free lifetime technical support. Please give our Advanced Support Team the opportunity to assist you by calling 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). Your business is important to us, and we're here to help. Kind Regards, Bobby D. - The Epson Team.
Rated 2 out of 5 stars
Paper bunches up constantly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We experience constant "bunching" of paper, so we have to feed it one piece of paper at a time -- otherwise we get only page copied and ten blank page stacked behind it. We have followed the minimal instructions to no avail to solve the problem.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AD1955, we apologize for the disappointing experience you’ve encountered with your Epson WF-3720 printer. Our Epson Support Team would like to hear more about the paper feed issue you're experiencing and can be reached at (562) 276-4382. Hours: Monday – Friday 6am – 8pm (PT), Saturday 7am – 4pm (PT). We look forward to your call and welcome the opportunity to assist you.
Regards,
Bobby – The Epson Team
Rated 3 out of 5 stars
Not for serious printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slow to respond and print. It sometimes grabs 3-5 blank sheets of paper at a time.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Frankie, we are sorry to hear that you are having issues with your Epson printer. Your WF-3720 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Eddie – The Epson Team.
Rated 2 out of 5 stars
Not quite able to know yet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my granddaughter who is away at college. She has had some problems getting it to work with her notebook. My daughter is going to see her and try to figure it out. I can let you know later. I think it should work fine, once they get it set up with her notebook.
I would recommend this to a friendBrand response from Epson
Posted .Hello Eaglebeak, thank you for sharing your experience with the Epson WF-3720. Your WorkForce Pro printer includes free technical support for the life of the product. If we can help address issues with network connectivity, printer software installation, or anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Bobby D. - The Epson Team.
Rated 3 out of 5 stars
Not feeling it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t automatically print both sides of and original copy.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sand, we appreciate your feedback, and we'll pass it along to the relevant departments to help improve our future products. Your WorkForce Pro WF-3720 comes with a 1-year Limited Warranty and free lifetime technical support. If you ever need assistance, our support team can be reached by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720. Kind Regards, Bobby D. - The Epson Team.
Rated 3 out of 5 stars
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of ink exaggerated. Expansive ink and printer
I would recommend this to a friendRated 3 out of 5 stars
Difficult to set up, called Geek squad for help.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to get the unit to perform as my previous HP printer had operated.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Greg, thank you for sharing your thoughts on your Epson printer. Your WorkForce WF-3720 includes a 1-year Limited Warranty, plus free lifetime technical support. If you're facing a specific issue, our Epson Support Team would be happy to help and can be reached at (562)276-4382. Hours: Monday – Friday 6 am – 8 pm (PT), Saturday 7 am – 4 pm (PT). We look forward to your call.
Kind Regards,
Bobby – The Epson Team
Rated 1 out of 5 stars
you need all the color cartrages
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I print documents in all black. I have used this for appx 9 months. I had replaced the black ink to the xl a while back. When I replaced again, now one of the color is empty. the printer will not work unless I replace all the color ink, which I do not use. I called support and they said the same thing as the error message, I need to change all the color ink to print in all black. I will throw away and purchase something else. Also, scanner has never worked since purchased. I can scan to memory card, but not to computer. Help desk was no help.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello vzxkq7, we apologize for the disappointing experience you’ve encountered with our support team. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. If you'd like help or have questions, please call our Epson Advanced Support Team directly at (800)241-5794 between 6am – 8pm PT, Monday – Friday. Hopefully we can assist you with a future product.
Kind Regards,
Bobby — The Epson Team
Rated 3 out of 5 stars
Great printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer. I just wish the screen was bigger and more advanced.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Tella, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Patrick – The Epson Team.
Rated 3 out of 5 stars
Good enough.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in a hurry started working from home. Wish it was cheaper.
I would recommend this to a friendBrand response from Epson
Posted .Hi FreeCheez, thank you for sharing your experience. Your Epson WF-3720 includes a 1-year Limited Warranty, plus free technical support for the life of the product. If you ever need assistance, Epson provides useful information to help troubleshoot most problems with printing, scanning, and connectivity on the product support page at www.epson.com/support/wf3720. You can also contact our support team by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720. Once again, thank you. Kind Regards, Bobby D. - The Epson Team.
Rated 3 out of 5 stars
Blows though ink like popcorn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is fine but, the ink cartridges are expensive & don't last long at all.
No, I would not recommend this to a friend















