Customer Ratings & Reviews
- Model:
- C11CF24201
- SKU:
- 5732904
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the WorkForce Pro WF-3720 Wireless All-In-One Inkjet Printer's excellent print quality and ease of use. Many appreciate its affordable price, straightforward setup, and wireless functionality, along with its compact size. Positive feedback also highlights the printer's quiet operation and reliable performance. However, some users have experienced issues with paper jams.
This summary was generated by AI based on customer reviews.
JUNK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was once a big proponent of EPSON PRINTERS. No more I will ever recommend an epson printer to anyone not even an ememy. Runaway from this piece of junk. DO NOT PURCHASE IT IS JUNK. IT SUCKS INK. CONSTANTLY HAS PAPER JAMS (even after using high-grade paper). Has cheap strips of foam that tear and result in high dollar repairs in the feed system.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, we regret to hear your experience has been so disappointing. The WorkForce Pro WF-3720 is backed by a 1-year Limited Warranty and includes free lifetime technical support. If we can help you with troubleshooting problems with ink consumption, paper jams, or anything else, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Super slow printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer prints very slow. I only printed a few times and the ink is barely showing on the paper like the inks is running out.
No, I would not recommend this to a friendNOT reliable at all!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year later and the black head nozzle will NOT stay clean. I have to clean it 3 times to get it to go from printing nothing to printing normal and then not 12 pages later its back to being clogged when printing black!! On a new cartridge! I owned a previous similar version and had zero problems with that one. This is NOT working!!
No, I would not recommend this to a friendPrints good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To hard to set up the scanning feature. if I would have known this I would not have bought it
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Wash, we're sorry to hear that you had experienced issues during the setup. Your WorkForce Pro WF-3730 comes with a 1-year Limited Warranty and free lifetime technical support. If you ever need assistance, Epson provides useful information to help troubleshoot most problems with scanning, printing, and connectivity in the FAQs at www.epson.com/s/SPT_C11CF24201#questions. You can also contact our support team by phone at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Kind Regards, Bobby D. - The Epson Team.
DO not buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO not waist time or money on this. Worst printer available on the market. Very disappointed at Epson. This printer is used very rarely and every time it is used there are problems: paper jamming , print quality below average, have to troubleshoot the printer every time I want to use it. I wish I had returned it
No, I would not recommend this to a friendWorst printer ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is horrible the ink is difficult to install you need to remove a tiny plastic cover which is almost impossible to do and then you get ink all over your hands. The scan feature is impossible to set up and Epson support is clueless.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear NDC1, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Epson takes into consideration all feedback to improve the performance, quality, and support of our products. We will forward your feedback to the relevant department. Please give us another chance to help by calling our Advanced Epson Support Team directly at 1-800-241-5794. We appreciate your time and we look forward to your call.
Kind Regards,
Bobby D. – The Epson Team
Terrible printer absolutely gouging ink prices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer because my previous Epson WorkForce 3600 series power supply quit and failed. I haven't bought ink yet for this thing because it's so expensive just a standard capacity black and color cartridge for each color will cost me more than the printer. I was able to find Inca values from other makers for my previous Epson printer for a fraction of the cost of Epson ink not so with this.
No, I would not recommend this to a friendDeceptive Marketing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a all-in-one that will automatically copy and print a 2 sided document, look elsewhere. It will print 2 sided from computer, but will not scan and copy a two sided document. Replaced old hp printer and was led to believe that it would also copy and scan a two sided document as well. That's not the case and discovered two months after purchase that it wasn't capable to do this.
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed with this printer jammed within first 2 weeks and having hard time printing
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Brit, we're here to help. Your Epson WF-3720 is back by a 1-year Limited Warranty and includes free lifetime technical support. Epson provides useful information to help you troubleshoot paper feed problems in the FAQs at www.epson.com/s/SPT_C11CF24201#faq-8796127504460. If you need further assistance the printer operation, paper feed, or anything else, please call our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Printer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper jams easily. Runs out of ink quickly. Prints slow
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Andie, we're here to help. Epson provides useful tips to help troubleshoot most problems with paper feed and print speed in the FAQs at www.epson.com/s/SPT_C11CF24201#questions. Additionally, Our support team can help you customize your print settings for more efficient ink consumption. If you need further assistance, your Epson WF-3720 includes free lifetime tech support, and you can call us at (562) 276-4382 between 7 pm - 4 pm PT, Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Ink replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed all in one to replace Brother. This one looked good-well priced. Easy setup. Functions well. However. The ink cartridges are small and deplete after VERY FEW jobs. Cartridges are NON-REFILLABLE and require complete replacement because devious Epson put a one-time-use sensor chip in the cartridges. The expense of the ink makes this a DO NOT BUY choice.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Cal0264, we are sorry you are disappointed with your Epson printer. Your WF-3720 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We look forward to your call. Regards, Patrick – The Epson Team.
don't waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just recently returned my non working workforce pro 3720, for the FOURTH time in three and a half years. If it hadn't been for the extended warranty that I purchased, I would have been out of luck trying to get a new printer. If I were to be purchasing a new printer, I would NOT purchase this one, for obvious reasons!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello decotoboy, we sincerely apologize for the disappointing experience that you had encountered with the Epson WF-3720 printer. We appreciate your feedback, and we'll forward this information to the appropriate product team for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Bobby D. - The Epson Team.
Ink is running out super quick.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink is running out super quick. Not even printing much. Specially colored printing. printed maybe 5 pages. and all colors are gone!!! they are not cheap.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when you are printing black text only, a small amount of color ink is used to keep the print head charged, preventing air bubbles from entering. Air bubbles can damage the print head. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Stephan – The Epson Team.
DON'T PURCHASE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOULD HIGHLY RECOMMEND LOOKING AT ANOTHER PRINTER. THIS PRINTER HAS ONLY CAUSED US "TIME" FROM THE GET GO. ALWAYS RESETS, NEVER CONNECTS CORRECTLY, & USES MORE INK THAN ANY PRINTER UNDER THE SUN!!! DEFINITELY A LEMON OF A PRINTER!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello BestBuyCustomer, we apologize for the disappointing experience you’ve encountered with your Epson printer. Epson strives for continuous improvement in our products in every way and your feedback is very important. Your WF-3720 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We’re here to help. Sincerely, Christopher – The Epson Team.
Drinks ink and touch screen not responsive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned several other Epson printers that have worked fine. This model falls very short of expectations. The ink disappears much to quickly and the touchscreen is not a "touch" screen, but a "push hard several times" before it will respond screen. It also paper jams a lot. Will probably buy a different brand soon.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello LesD, we appreciate your feedback, and we'll pass it along to the relevant departments for review. Your WorkForce Pro WF-3720 also includes a 1-year Limited Warranty and free lifetime technical support. If you need assistance with optimizing your print settings for more efficient ink consumption or anything else, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson.
rather disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wanted to get away from printers that always failed.this one is just as bad as the last 3 that i had.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi lohachata, we are sorry to hear you are having trouble with your Epson printer. Your WF-3720 includes free technical support for the life of your product. Our Epson Support Team would like to hear about the specific issue(s) you are experiencing and can be reached at (562) 276-4382. Hours: Monday – Friday 6am – 8pm (PT), Saturday 7am – 4pm (PT). We look forward to your call. Regards, Brandon – The Epson Team.
It’s the ink
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer with lots of features. The ink is the issue... The cartridges are tiny and run dry quickly. A new cartridge shouldn’t be needed after printing 20 color documents. The printer does not print if one cartridge is out of ink, so you must keep all 4 supplied or ready to be replaced.
No, I would not recommend this to a friendWorst
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This think jams more times than anyother printer. Think Office Space level jamming. Its the worst, I should have bought the HP similar. It broke alittle over a month after I bought it. Don't buy this unless you like printers that suck at printing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Justme, we're very sorry for the trouble that you had encountered. Your Epson WF-3720 is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please reach out to our support team for assistance at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We're here to help. Sincerely, Bobby D. - The Epson Team.
Set-up complicated...did not operate...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only printer on shelf available to purchase... Product is 'over sold'...
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Ernie, we apologize for the issues that you've encountered with your purchase. We're here to help. Your WorkForce Pro WF-3720 is backed by a 1-year Limited Warranty and includes free lifetime technical support. If we can help you with completing the setup or anything else, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Nothing like i thought it would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Photos print out very poorly. That's the mane reason I bought a printer. But I'm very disappointed..
No, I would not recommend this to a friend