Customer Ratings & Reviews
- Model:
- C11CF24201
- SKU:
- 5732904
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the WorkForce Pro WF-3720 Wireless All-In-One Inkjet Printer's excellent print quality and ease of use. Many appreciate its affordable price, straightforward setup, and wireless functionality, along with its compact size. Positive feedback also highlights the printer's quiet operation and reliable performance. However, some users have experienced issues with paper jams.
This summary was generated by AI based on customer reviews.
Poor Ink cartridge.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink does not last and the cartridge are not cheap. It will cost 100 times cheap to print from outside than to have this printer. Otherwise the Multifunction was great and easy.
No, I would not recommend this to a friendCan’t work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer cannot be used for the first time. Now is an unusual time, many things need to be printed, I am very angry, I have bought many things in Best Buy and I have never encountered such a situation
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Yolanda, we value your business and we're here to help. Your Epson WF-3720 includes a 1-year Limited Warranty and free lifetime technical support. Please contact our support for assistance by phone at (562) 276-4382; Hours: Monday - Friday, 8 am - 4 pm PT, or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720. We hope to hear from you soon. Sincerely, Bobby D. - The Epson Team.
- Pros mentioned:Print quality, Setup
Very Nice Home Office Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a replacement to an all-in-one printer due to the fact that my previous one that we had been using stopped working. After receiving this Epson Workforce Pro WF-3720 and unboxing it, setup was a breeze. Just follow the instructions that came with the unit and you will be fine. One thing to take note of is on the ink cartridges, most of the time you would peel off the cover across the bottom of the ink cartridge, and with these you don't. There is only a small blue square that you peel off of the top of the cartridge, other than that you just snap them in. The printer can take some time to initialize once you plug it in, but it keeps you updated on the screen as to what it is doing. The touch screen on the printer is very responsive. Even though the screen is not large by any means I didn't have any difficulty entering in email addresses or WIFI passwords. Print speeds for a inkjet printer is phenomenal. Even printing out color duplex papers seems to be no issue at all for this machine. Scanning documents and sending to several destinations is one of the things that I found really handy. You can plug in a USB thumb drive to the printer and have it save directly to the thumb drive. You can also email the document or have it sent to a network shared folder if you have one setup. All were really easy to setup with the touch display and it walks you through any of the settings with ease. If you are looking for a simple, cost effective, and easy to use all-in-one printer, I would defiantly recommend this Epson Workforce Pro. You won't be disappointed. This is a review for the Epson WorkForce Pro WF-3720 All-in-One Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend Stopped working after it’s cartridge finished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was working well for the first few days with its own toners but once I ordered new toners then it keep printing blank pages and was not able to contact the seller to figour out the issue.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Hasib, we're sorry to hear that you're having trouble with the WF-3720. Your WorkForce Pro includes free lifetime technical support, and we here to help. Please contact our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Sincerely, Bobby D. - The Epson Team.
DO NOT BUY! Poor quality & stopped working in 6 mo
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in April. Quality was poor from the start. It has been nothing but problems and now will not even print or copy black ink from any device. The ink is also beyond expensive!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi, we're here to help, and we would like to hear more about the connectivity issues that you've encountered. Your WorkForce Pro WF-3720 printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please give us a chance to assist by contacting our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Bobby D. - The Epson Team.
Poor printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer I have ever owned. Sometime it works and sometimes it doesn't . I owned the series 845 for years and it was great. The printer recently purchased is no match.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, thank you for your feedback on the WorkForce Pro WF-3720 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help your with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Bobby D. - The Epson Team.
Epson - WorkForce Pro WF-3720
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Epson - WorkForce Pro WF-3720 Wireless All-In-One Inkjet Printer - Black, feeds multiple sheets and jams 80% of the time. hopefully, protection plan remedies my problem.
No, I would not recommend this to a friendShame on you Epson
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a year ago they changed firmware to only allow their ink with the printer. It just reeks of greed and is not the type of company I want to ever do business with again.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Steven10011, Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes, and to ensure your printer functions as designed. Your WorkForce Pro WF-3720 was designed to work only with genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function. If we can help with anything else, please reach out to our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Dysfunctional printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.printer didn't work. error message that brand new ink cartridges didn't have sufficient ink. had to return it. This model which I wanted was no longer available.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer sucks up ink like I've never seen. Very cheaply made. Spend a few extra dollars on something else.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Caliboyred, we appreciate your business and welcome the opportunity to assist you. Your WF-3720 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We look forward to your call. Regards, Eddie – The Epson Team.
WORTHLESS TO ME SHUD OF NEVER BOUGHT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUCKS UP THE INK WAY WORSE THAN MY HP8615 IT LOT OLDER BUT WORKS BETTER ILL STICK WITH MY HP SEEMS TO BE MUCH BETTER
No, I would not recommend this to a friendWorthless Garbage
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked OK at first. Now misfeeds most pages printed. Would I recommend to a friend? I wouldn't even recommend to an enemy!!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello doc1cj, thank you for your feedback. We're here to help and would like to hear more about the issues that you're experiencing. Please reach out to our support team for assistance at (562)276-4382. Hours: Monday – Friday 6 am – 8 pm (PT), Saturday 7 am – 4 pm (PT). We look forward to your call.
Kind Regards,
Bobby - The Epson Team
Not a good product doesn’t work correcy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not print this is the second one that I bought that stopped working so two thumbs down
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Shirley1, we apologize for the disappointing experience you’ve encountered with your Epson WF-3720 printer. We're here to help and would like to hear more about the printing issues you're experiencing. Please reach out to our Epson Support Team at (562)276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Kind Regards,
Bobby — The Epson Team
Wouldn't buy this again.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant firmware updates, invalidate all ink cartridges not purchased directly from EPSON. This is painful!!! Print quality is marginally acceptable.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jenkmar, we're very sorry to inconvenience you, and we want to ensure that your printer is fully functional. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure your printer functions as designed. Your WorkForce Pro WF-3720 was designed to work only with genuine Epson ink cartridges, therefore some updates may affect the functionality of third-party ink. Non-Epson branded or altered Epson cartridges that functioned prior to a firmware update may not continue to function. If we can help you addressing issues with print quality, ink consumption, or anything else, our Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday - Friday, 7 am - 4 pm (PT). Sincerely, Bobby D. - The Epson Team.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine when it is working. Purchased in December, stopped working printing at end of Feb. Haven't been able to get it to print or computer cannot find it. Would not purchase again.
No, I would not recommend this to a friendProblems with ink and ink carrier
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I bought ink wouldn’t recognize and ink carrier wouldn’t go to correct place. Epson kept giving me answers that I tried over and over already
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Amb2421, we are sorry to hear that you are having issues with your Epson printer. Your WF-3720 includes free technical support for the life of your product. Our Epson Support Team would be happy to help with setting up or any other technical issues and may be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT. Sincerely, Stephan – The Epson Team.
don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constant issues, ink smudging, constantly jamming. long waits to get customer service. Not worth the cheap price, costs more time etc
No, I would not recommend this to a friendStill waiting for delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are still waiting for delivery. If I receive it, I'll follow up with an actual review concerning the highlights/lowlights of this printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Buddy, thank you for your purchase. The WorkForce Pro WF-3720 includes a 1-year Limited Warranty, plus free technical support for the life of the product. If you need assistance, our support team can be reached by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720. Once again, thank you and we look forward to your feedback. Sincerely, Bobby D. - The Epson Team.
Quit working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like an in store record to purchase a better printer. This one has many issues! Quit working. I’ve only had it for a month!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we apologize for the trouble that you've encountered with the Epson WF-3720. We appreciate your business, and we're here to help. Your WorkForce Pro printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please allow us to assist by calling our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby D. - The Epson Team.
DO NOT BUY THIS PRINTER!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY PRINTER!!!! Does not print in greyscale if any of your your color ink cartridges are empty. TOO many problems!
No, I would not recommend this to a friend