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Customer Ratings & Reviews

Your price for this item is $134.99
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Customer reviews

Rating 4.3 out of 5 stars with 3339 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers recognize the WorkForce Pro WF-3720 Wireless All-In-One Inkjet Printer's excellent print quality and ease of use. Many appreciate its affordable price, straightforward setup, and wireless functionality, along with its compact size. Positive feedback also highlights the printer's quiet operation and reliable performance. However, some users have experienced issues with paper jams.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,339 reviews
  • Rated 1 out of 5 stars

    Never buy Epson printers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer won't allow me to print in Black and white because I am out of color ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Never worked correctly and broke after I used it 5 times when I only had it for 3 weeks. It was a huge ordeal to ship the piece of junk back to the company

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Momof2, we're sorry to hear about the dissapointing experience with your Epson printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Hopefully we can assist you with a future product. Sincerely, Brandon – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Misinformed by the sales associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Misinfoemd by the sales associate that this All in One unit also faxed which it did NOT so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality Document Feeder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this printer. The document feeder did not work properly. I can not recommend this printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi George, we're sorry to hear you were not satisfied with your Epson WF-3720 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time in sharing your experience and hope you have a nice day.

      Kind Regards,
      Bobby – The Epson Team Epson

  • Rated 1 out of 5 stars

    Printer didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to print a single paper , might be some problem with that particular item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was be good if the ink lasted! All is good, but I think it's too expensive to replace ink every other week.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Easiest Multifunction Printer to Install !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Workforce Pro – WF – 3720 is the easiest multifunction printer that I’ve ever set-up! I followed the quick start sheet without any issues, until I tried installing the scanning features on a Windows 7 computer, more on that later in the review. The wireless network was recognized right away and I had had to do was input the password for the network. (There is a way to do this from your router…) Downloading the application software and drives is a no brainer; there is also just a driver package if you don’t want to use the Epson software. Installing the printer cartridges was very simple; I inserted them into the appropriate slots and then allowed the printer to calibrate the print head. I didn’t have any difficulty installing the drivers and software on my new Windows 10 desktop and I was printing, copying and scanning with no problems. Documents printed crisply and very professionally; pictures and images printed fast with vibrant colors and my scans matched the originals. This is a very fast and capable multifunction device and would not have a problem recommending it to everyone… BUT! When I tried to install the scanning drivers and software on a Windows 7 Pro desktop, I was unable to ever get the scanner to work and save scans. I tried everything I could think of and I have over 25 years of IT experience. This made me bring down an almost 5 star product to a 4 star. So, to recap I found the Epson Workforce WF 3270 to be a very capable multifunction for a home office or just home. Printing over the wireless network is fast. Copies are perfect and scanning is almost as fast as our dedicated document scanner. I think as long as you don’t try to use this on Windows 7 Pro you’ll be pleased with this product. “This is a review for the Epson WorkForce Pro WF-3720 All-in-One Printer that I received free of charge to do a beta test and review.”

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 4 months. My printer was not on a wobbly desk but I am not impressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never recieved promised product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item not available in store. Promised to ship it. Never happened. Cancelled by best buy with no reason given.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Sadtobeshunned, we're sorry to hear about the trouble that you had encountered with the purchase. You can contact Best Buy Customer Service directly at 1-888-237-8289. Kind Regards, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Ink cost more than printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great, it's just hard to find the ink and when you do it ends up costing more than the printer each time you have to replace the ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst printer I've ever owned. Just Terrible!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the most problematic printer I've ever owned! Colors are terrible and ink is expensive. Error codes appear frequently.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nozzle clogged after 2nd set of cartridges, went through a whole set of ink using cleaning feature.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Steve, we're here to help, and we would like to hear more about the issues with cleaning and ink consumption. Your WorkForce Pro WF-3720 is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please give a chance to help by reaching out to our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720; Hours: Monday - Friday, 7 am - 4 pm PT. We hope to hear from you soon. Sincerely, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Never worked correctly --Ever--

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this cheap printer. I have wasted way too much time trying to make it work. I love Epson printers but not this one.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Joon, we appreciate your business, and would like to hear about the specific issue(s) you are experiencing with your Epson printer. Our Epson Support Team is available Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT and can be reached at (562) 276-4382. We hope to hear from you. Regards, Brandon – The Epson Team Epson

  • Rated 1 out of 5 stars

    Nein

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Cumbersome. Sad. Wish that it was a little better to be intuitive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible quality from Epson

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year after purchase and it is no longer printing correctly. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Printing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped printing less than 6 months after purchase. Epson support was of little assistance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TRASHED PRINTER

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK junk junkJUNK junk junkJUNK junk junkJUNK junk junkJUNK junk junkJUNK junk junkJUNK junk junk

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Anthony, we're here to help. Your WF-3720 includes free technical support for the life of your product. Our support team would like to hear about the specific issues you're experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT. We hope to hear from you soon. Regards, Bobby D. - The Epson Team. Epson

  • Rated 1 out of 5 stars

    Many many paper jams!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer because I spend far too much time fixing paper jams!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Windows 10 No Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old WF-600 because it was not supported on Win 10. Guess what? Neither is the WF-3720! Shame on me!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Epson Customer, we are sorry to hear that you’re having issues with your Epson WF-3720. You should have no problem printing while running Windows 10, whether your computer is connected via USB or Wi-Fi. Your product comes with free lifetime tech support and our Epson Support Team would be happy to help address any printing or connection issues. Please give them a call at (562) 276-4382 between 6am - 8pm (PT), Monday - Friday, or from 7am - 4pm (PT) on Saturdays. Regards, Patrick– The Epson Team Epson

  • Rated 1 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get the wireless part to work even though I know I set it up correctly. My phone can't seem to locate the printer.

    No, I would not recommend this to a friend