Customer Ratings & Reviews
- Model:
- C11CF24201
- SKU:
- 5732904
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers recognize the WorkForce Pro WF-3720 Wireless All-In-One Inkjet Printer's excellent print quality and ease of use. Many appreciate its affordable price, straightforward setup, and wireless functionality, along with its compact size. Positive feedback also highlights the printer's quiet operation and reliable performance. However, some users have experienced issues with paper jams.
This summary was generated by AI based on customer reviews.
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months with light use, not recommended. If you did purchase, get the extended warranty.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello 4to25characters, we're very sorry for the disappointing experience you’ve encountered with your Epson printer. Your WorkForce WF-3720 includes a 1-year Limited Warranty and free technical support for the life of the product. We're here to help and would like to hear more about the issues your experiencing. Please reach out to our Epson Advanced Support Team for assistance at (800)241-5794; Hours: Monday – Friday, 6am – 8pm PT.
Sincerely,
Bobby — The Epson Team
No go!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money. Use to much ink. Difficult to install all drivers.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was horrible and the scan copies came out dark.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello shop, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-3720 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We’re here to help. Sincerely, Patrick – The Epson Team.
Jamming paper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Papers keep jamming every time you print. Poor performance
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Star, we are sorry to hear that you are having issues with your Epson WF-3720 printer. Epson provides useful information on paper loading and clearing paper jams in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd53013/index.html. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Poor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t feed paper through. The paper feed rollers don’t work. Really loud. Poor quality
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Jnic1, we're sorry to hear that you've experienced issues with your Epson printer. You can find information to help troubleshoot problems with paper feed in the User's Guide at https://files.support.epson.com/docid/cpd5/cpd53013.pdf. Refer to the "Solving Paper Problems" on page 278. If you'd like to speak to someone from our support team, please call (562)276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. We value your business, and we're here to help.
Kind Regards,
Bobby - The Epson Team
Very cheap on parts . Looks so fragile .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m recommended epson brand looks so low quality on parts , function ...
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Charles, thank you for your feedback on the Epson WF-3720 printer. We'll forward this information to the relevant departments to help improve the performance and quality of our future products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby D. - The Epson Team.
Epson WF-3720 not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about 11 months...HIGH ink use rate and multiple paper misfeeds
No, I would not recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this printer twice so not worth purchasing!
No, I would not recommend this to a friendDoes not work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep getting “insert paper cassette” error prohibiting coping or printing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Stick, we're here to help, and we would like to hear more about the paper cassette error that you've encountered. Your WorkForce Pro WF-3720 includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach out to our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. We hope to hear from you soon. Kind Regards, Bobby D. - The Epson Team.
Not what states
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper kept jamming. Had to realign ink each time replacing it. I k does not last.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Tracie, we're here to help! Epson provides useful information to help you troubleshoot paper feed problems in the FAQs at www.epson.com/support/wf3720#faq-8796127504460. Our support team can also help adjust your print settings for more efficient ink consumption. If you need further assistance with paper feed, ink consumption, or anything else, please call Epson Support at (562) 276-4382; Hours: Monday - Friday, 6 am - 8 pm PT; Saturday, 7 am - 4 pm PT. Sincerely, Bobby - The Epson Team
Just an ok printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a hard time getting the printer to scan to computer. The quality of the print looked too light
No, I would not recommend this to a friendJunk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 1 year then error code 000044 which is a major problem
No, I would not recommend this to a friendProblem with paper feed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problem with the feeding process. Paper starts to feed then stop.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JVelton, we appreciate your business and we're here to help. Epson provides useful information to help troubleshoot most problems with paper feed in the FAQs at www.epson.com/s/SPT_C11CF24201#faq-8796127504460. Your Epson WF-3720 also includes free technical support for the life of the product. If you'd like to contact someone from our support team, please call (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720. Kind Regards, Bobby D. - The Epson Team.
Epson printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not reliable. May or may not print. Install was difficult
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Rddjd, we're very sorry for the trouble that you had experienced. Your WorkForce Pro WF-3720 comes with free lifetime technical support, and we're here to help. Epson provides useful information in the FAQs at www.epson.com/s/SPT_C11CF24201#questions to help you troubleshoot most issues with connectivity and print quality. If you need further assistance, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby D. - The Epson Team.
Worked for a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Slow and stopped working after a week. I took it back and purchased an HP.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ColoradoJen, we appreciate your time in sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Quinn – The Epson Team.
Has not run correctly since we bought it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scanning is a paper jam nightmare. Printing is not any better
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jmarcom, your WF-3720 includes free lifetime technical support, and we're here to help. Epson provides information to help troubleshoot most problems with the paper feed in the FAQs at www.epson.com/s/SPT_C11CH04201#faq-8796127504460. If you prefer to speak with someone from Epson Support, please call (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby D. - The Epson Team.
Not printing black after 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not printing black after 4 months. Piece of crap. Disappointed.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Nathan, we're here to help. Your Epson WF-3720 includes a 1-year Limited Warranty, plus free technical support for the life of the product. Please call our Advanced Support Team at 1-800-241-5794; Hours: Monday - Friday, 8 am - 4 pm (PT). We hope to hear from you soon. Sincerely, Bobby D. - The Epson Team.
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get a printer right away. Didn't know a thing. Glad we made this choice.
I would recommend this to a friendBrand response from Epson
Posted .Hi Larkspur, we are glad to hear you are happy with your purchase, and hope you continue to enjoy the all-in-one capabilities you get with an Epson WF-3720 printer. Cheers, Brandon – The Epson Team.
- Pros mentioned:Print quality, Wireless
great printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a great all in one printer. It is east to set up and print quality is excellent. Overall it has all the features that most users will need in a small office setup and it takes up very little space. This machine came packaged very well and after a little removal of some packing tape and inserting the ink cartridges and a quick prime of the ink, it was ready to go. The printing speed is quick, the documents come out crisp and clear. This printer also features two-sided printing. Scanning works great. Copying is quick and come out clear. Printer works great from your wireless device as well. This is a review for the Epson WorkForce Pro WF-3720 All-in-One Printer that I received free of charge to do a beta test and review.
I would recommend this to a friend USB PORT CONNECTION DID NOT WORK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.USB PORT WAS DEFECTIVE PAPER TRAY WAS CUMBERSOME TO USE
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, we sincerely apologize for the disappointing experience that you had encountered. The WorkForce Pro WF-3720 is backed by a 1-year Limited Warranty and includes free lifetime technical support. If we can help address issues with USB connectivity, paper loading, or anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3720; Hours: Monday - Friday, 7 am - 4 pm PT. Kind Regards, Bobby D. - The Epson Team.