Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 10839757
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Excellent Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all of the requirements for in-home wi-fi printer.
I would recommend this to a friendGreat shopping experience..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My recent visit snd purchasing of a new printer was a great experience. Service was professional and satisfying.
I would recommend this to a friendHard to wifi connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harder to set up than I would of liked. Needs better instruction in settings up the wifi connection
No, I would not recommend this to a friendMissed infirmed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only works 4 not 5. I was never informed that this was the issue. Sakes people need to know everything.
No, I would not recommend this to a friendVery Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Epson Work Force Pro WF-3820 is quite during printing ink last longer just what is needed for my wife home office
I would recommend this to a friendTerrible printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does the paper tray frequently refuse to shut properly, but I found out that I cannot print in BLACK AND WHITE if I am out of color ink. That is the most asinine "feature" I have ever seen. Do NOT buy this printer unless you enjoy being ripped off.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi HTeacher, you can find product information, including instructions for printing in black and white when one or more color cartridges have been expended, in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd58812.pdf. If you still have issues, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
happy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 'workhorse' printer for my office. Very happy with my choice
I would recommend this to a friendNot worth the trouble!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked great from August 2021 to October 2021, but this month (November 2021), it has given us nothing but problems! It won't stay connected to Wifi, it keeps saying it is offline when it says excellent connection, I am lucky if I can print anything on it recently. Constantly saying there is problems. I have found if I turn it off, then reconnect it to the Wifi after turning it back on, it works but I don't want to have to do that every time I have to print, especially since I work at home!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello jkell11, we're sorry to hear about the Wi-Fi connection issue with your WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
Good product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, operating well. A little annoyed that it keeps asking me to register with Epson after I already did so on the computer.
I would recommend this to a friendWork Force Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is wonderful. Andrew is helpful and good at what he does!
I would recommend this to a friendworst printer I have ever owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst printer I have ever owned... it continuously jams... I have wasted so much paper with paper jams I should buy stock in paper company!!!
No, I would not recommend this to a friendDisappointing Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous model of this printer the 3620 and ordered this since this was the one that I could get. After enduring getting shipped and returned 2 other units through numerous calls to Epson, the 3rd one did work and let me get started. I then realized that some critical features that I used on the old model were not available on this one like it will print duplex, but not scan in duplex.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Cary, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your WorkForce Pro WF-3820 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_C11CJ07201. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer the Xl cartridges are amazing for it
I would recommend this to a friendEpson is Grrrreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Epson printer works great. It's multifunctional and easily operated. Glad I have it.
I would recommend this to a friendEpson ink jet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Helpful and patient tech/sales people. Cheers!
I would recommend this to a friendGreat Printer Epson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time having this printer. Epson seems like a great brand.
I would recommend this to a friendGreat Printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great for working from home! I can print a lot without needing to go out for additional ink
I would recommend this to a friendThe one thing I really needed it to do…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suggest you test the product thoroughly before you state its ability to perform certain functions in your advertising . This product DOES NOT do two-sided scanning despite what it says on the box. I went through the users guide SEVERAL TIMES and there was no mention of two-sided scanning unless for some reason that information was placed in another section.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Turbo, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information on 2-sided printing, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Don't buy Epson workforce
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful.... never worked correctly. Waste of money. I will never buy one again.
No, I would not recommend this to a friendWonderful device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best printer I have purchased by far. Easy connected wifi computer and to my phone. I love it.
I would recommend this to a friend