Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 10839757
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Buy something else
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well. Can’t seem to find the printer on the network half the time. Even air print is challenging. It is a poor quality printer.
No, I would not recommend this to a friendSucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can't read its own ink! Even replaced with new ink.
No, I would not recommend this to a friendNot Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work smoothly seemed to have software issues returned item.
No, I would not recommend this to a friendTroublesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is very problematic, I can never turn it on and do the simple copy, scan, etc features. There’s always an issue and it’s very slow, I wish I could have returned it but i missed the return date, which is a short time frame.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear you're having trouble with the Epson WF-3820. Your Workforce Printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. We would like to hear more about the ongoing issues you encountered. Please reach out to our support team for assistance by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Sincerely, Kevin - The Epson Team.
Horrible!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is horrible, it never works. On the rare occasion that it decides to print something, it takes about 30 minutes to print one page. Disgusted.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi William, we’re sorry to hear you’re having issues with your Epson WorkForce Pro WF-3820. Your product includes free lifetime tech support. The Epson Support Team would be happy to help you resolve any issues. Please call us at (562) 276-4382 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Dylan – The Epson Team.
Meh.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke down already. No support from Epson when I needed it. Disappointing - Epson products at work were good.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear KarenN, we are sorry to hear you are disappointed with your Epson printer. Your WF-3820 includes a 1-year limited warranty, plus free technical support for the life of the product. You may reach our Epson Advanced Support Team directly at 1-800-241-5794 Monday through Friday from 7 a.m. to 4 p.m. (PT). Regards, Dylan – The Epson Team.
Rhonda
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top feed doesn't work every time. Paper jams several times a day. It makes loud breaking noises after each sheet of paper is feeding through.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello RhondaA, we appreciate your feedback on the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Keeps pulling multiple Pages at a time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the product.it keeps pulling many pages for the single print and keeps printing on the edges of the other pages too. also not fast in printing.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Praveen, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Epson WorkForce Pro WF-3820 includes free technical support for the life of your product. If you continue having problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday.
Sincerely, Tony – The Epson Team.
No after market ink!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did an update of the firmware and now it does not recognize my after market ink cartridges. Quit H.P. because of ink issues (making it very difficult to use anything but their ink), now happening with Epson. Otherwise good enough printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Robert, we're sorry to hear about your disappointing experience. The Epson WF-3820 printer was designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, they may not function properly or at all. You can avoid such restrictions with other printers, such as Epson EcoTank cartridge-free printers. Epson provides information about the printer's design on the box and in many different locations and materials included with the printer and on the website. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Do Not Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of all of the printers i have ever had, I must say that this is by far the worst printer i have ever owned. It eats the ink up very quickly. The maintenance functions do not work like they should. my advice, get rid of it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mitch, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-3820 includes free technical support for the life of your product. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance. Sincerely, Tony - The Epson Team.
Spend the money and buy a better one
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oñe year and 22 days later completly stopped working. Manufacturers warranty is for a year. So 22 days too late.
No, I would not recommend this to a friendBAD PRINTER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT DOES NOT PRINT. PUT INK THAT CAME WITH PRINTER AND IT DOES NOT WORK.
No, I would not recommend this to a friendWORST PRINTER, DON'T WASTE YOUR MONE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it I could give it a 0 I would the worst printer I ever purchase waste your time and buy an hp.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Yamilka, we value your business, and will be sure to pass your feedback along to our product teams. Best, Dylan – The Epson Team.
Don’t but it!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a garage. Don’t buy it! The printer keep saying paper doesn’t fit the computer setting. It’s won’t load the paper properly. Too much headache. Returned
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Ricky, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Tony – The Epson Team.
Beware will not use remanufactured cartridges
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked ok, but it uses a lot of ink and Epson has it set so you cannot use anything other than their cartridges,
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello TonyW, we appreciate your feedback on the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Wifi doesn’t work correctly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wifi didn’t work, I tried but it was not OK. And it isn’t possible to print PDF from the USB
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi DanielP , we are sorry to hear that you are experiencing issues with your printer. Your Epson WorkForce Pro WF-3820 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. Sincerely, Tony – The Epson Team.
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was what i was looking for. The printer has several functions.
I would recommend this to a friendBad Multi Function
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this item. The print quality was bad. The scan quality was bad. And the document feeder was extremely limited in how it fed paper and how it feeds in…poorly.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mitch, we're sorry to hear about the disappointing experience with your WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink too hard to put in and difficult to navigate app on my computer. Ordered ink (they sent the wrong color) purchased ink from store still won't configure to printer...has error reading that states wrong ink....ugh--super annoying! Returned!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi ctah, we apologize for the disappointing experience that you had encountered with the WorkForce Pro WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20WF-3820; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Stop working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop printing in a month, not able to copy /print, getting only playing paper after command
No, I would not recommend this to a friend