Customer Ratings & Reviews

easily does the job. I was surprised by how fast it prints and copies

Meets all of my needs. Good value. But as usual ink can get expensive

Printing was great when it was connected to wi-fi, but hardly ever connected. Moved it around to different spots and it was off and on connection. Also tried scanning and the alignment was off and had no idea how to fix it. Too complicated for me. Need something that is always connected to Internet and hassle free. Might go back to an HP.

so far great. will come back if any problems.

It was very easy to shop online. The product is great.

It was inexpensive and works. Sometimes it randomly stops printing mid page. It uses a lot of ink. My local Best Buy doesn’t always have the ink in stock then charge $7.95 for shipping. I’ll go with a different kind of printer next time that includes ink or does an automatic ink service.

Started working remotely and this printer works great. Little down fall is the ink runs out close to 500 pages being printed and is a little expensive. I do like that I can scan in up to 30 documents at a time.

Difficult to install, unable to install with cable. Had to connect it with Wi Fi.

Printer works well but installing proper drivers was a bit difficult.

Printing works just fine but having problems with connecting for scanning

It doesn’t feed more than 1 sheet of paper at a time. That is not what I expected. It keeps telling me a firmware needs downloaded and I already know as soon as you do you will not be able to use any other ink than Epson which I disagree with. I am disappointed in the quality of the machine not the printing. It’s hooked up to wi-fi but doesn’t always recognize it and I have to turn it off and then back on. The printers of the past seemed so much better in their packaging.

Purchased the printer 1 month ago. It is making noises. Geek squad is coming to look into the problem. I Never had a problem with any printer I have had in the past after only one month…and I’ve printed very little.

easy to install and connect to WiFi. Does the job, including scanning and 2-sided printing

Overall it's a great printer, no problem and very economical on the ink, this is my first Epson and won't be my last

I’ve purchased this printer about 6 months ago and it has been working well. I’ve used both Epson ink cartridges as well as generic cartridges from a 3rd party (about ½ the cost of the Epson cartridges) with good results. However, in March of 2023 Epson pushed out and automatically installed a firmware update to the device that now PREVENTS non-Epson print cartridges from being used. This caused my perfectly working printer to immediately stop working until I purchased and installed a new set of Epson print cartridges and disposed of all the stock of generic cartridges I had previously purchased. This change is particularly troublesome in that Epson provided absolutely NO information on the contents of the firmware update before it was automatically installed. It INTENTIONALLY disables a key feature on which I based my original purchase of the printer – the availability of ink cartridges from multiple sources. After spending several hours on the phone with Epson support yesterday, they also indicated they have consciously decided NOT to provide any way to roll back to the previous version of the firmware. In other words, once the firmware update is installed going forward the printer will ONLY accept Epson print cartridges. Potential customers should be aware of this newly enforced limitation of the printer as well as (in my opinion) the un-professional business practice used by Epson to enforce this change. Given what I know now, I would not recommend purchasing this printer.

Works well once you get your network set up. Wish it had Bluetooth.

Good value. It works fine Ordered online and was ready for pickup when they said it was Ty

This was super easy. Ordered at home and was able to pick the printer up within the hour. The pickup took 5 minutes, long enough for the CSR to grab the printer.

DO NOT BUY!!! Besides expensive ink, this printer is frustrating. The paper cassette keeps jamming. The scan / fax tray is useless. My printer does not allow me to fax or scan more than two pages at a time without the paper getting caught between the tray and the lamp. Printer keeps disconnecting from my computer, I have to set it up every couple of weeks. I never leave reviews but I am so upset at this machine, I don't want other people to go through what I am going through. I purchased this printer about 7 months ago and I can't take it anymore. I am going back to HP.

I find Epson is a great and affordable brand, as well as the ink cartridges.