Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$129.99
Save $70
Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 2500 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,500 reviews
  • Rated 2 out of 5 stars

    Disappointing quality and ease of use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Workforce Pro based on the positive reviews and what the all-in-one device has to offer at a decent price. After 2 months of using the device, the wifi connection is intermittent and requires a restart to get a connection. Even after a restart and wifi connection, it takes a ridiculous amount of time to receive a document and print it. Print quality is good when it prints. The quality of the feeder for scanning and faxing documents is very poor. At most, I can only run three pages through the feeder. Any more causes a jam or the feeder will not send the next page.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello TDEaster, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson Workforce Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I have one at work and one for home. Very happy with them both!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Workforce Pro WF-3820

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a decent printer. No issues to date....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer is excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer works very well and I have not had any problems with it. The print is very crisp and there are no problems with the ink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPSON - WorkForce Pro WF-3820

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works right out of the box. Had zero problems getting the wireless system working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Nice Guy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works great. I love it and runs smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and great quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Works well! Fast and efficient !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and easy to set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Epson printer. This model is very reliable and extremely easy to set up and use. It was up and running in a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson critique

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked fine over the past month. I would recommend it for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Scan , Copy and Print using my phone and tablet turns so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson WF-3820

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works really well. Must admit I had my son install for me as I am not very technologically inclined but he did it very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this printer! So easy to take double sided copies. Very simple to use too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to WiFi and our phones. So far works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for the price. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx that should be 50 characters

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prints but wouldn't buy it again

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice printer for students or those mostly printing just documents. The printer sits in an office along with a laptop and a desktop computer which are both able to connect and stay connected to either the 2G or 5G, but this printer keeps dropping the network regardless of which I choose when, in fact, the printer is closer to the router than any of my computers by about4 feet. The only way I could solve the problem was to buy a wi-fi extender, so now I have a wi-fi extender with only one piece of electronics using it. Very wasteful. Also, I tried to print on some heavy card stock. The same stock that I would use on my previous printer which I believe was a WF-3650. The WF-3820 was unable to feed it so it kept jamming. This printer does not come with a separate feeder for envelopes or heavy stock which is major negative for me.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SpinDoctor, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information to address most problems, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need any assistance.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Lack of clear instructions

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent printer but still trying to figure out how to scan double sided via the feeder - the instructions don't mention this and online support appears anything but...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Easy to use. No issues from the pro

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. No issues from the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a amazing product i love it alot will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a printer, it does what it's supposed to......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer i recomend for everyone thank you

    I would recommend this to a friend