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Customer reviews

Rating 4.3 out of 5 stars with 2501 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,501 reviews
  • Rated 5 out of 5 stars

    Best printer on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best! So fast I love it as I use it all the time for my school printing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never purchase another Epson Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have ever purchased. Since day 1 it constantly has paper jams. Every time I try to print something it makes this terrible grinding sound, then says it has a paper jam. It also says the paper tray is empty when it is half full. I called the warranty phone number. After an 1.5 hours on the phone with them we were able to get the printer to work for about 10 minutes before they same cycle started all over. NEVER AGAIN!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello lynn, we are sorry to hear our previous attempts have not helped you resolve the issue. For further assistance, our Epson Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your business, and thank you for your patience. Kind Regards, Dylan– The Epson Team. Epson

  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best printer I have purchased since 1982. Fast printing with excellent appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workforce Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WF printers for years. This is a replacement for one that recently died. I purchased because of the incredible sale price on printer and service plan at Best Buy. I have not opened box and installed yet but I know it will be incredible like the one it is replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty happy with this printer. It connected through my home network easily, although once I had to uninstall and reinstall it on my 9 year old computer. I'm a little surprised that im getting dozens of pages, bot B&W and color, with the starter cartridges. The scanner seems to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peinters was easy to put together. I can use it anywhere in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It does everything it is supposed to do. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Description is spot on. Great bang for your buck printer, does exactly what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EPSON W3820--A great choice. Very pleased with this printer. It exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy End User.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing results. Extremely happy with the way is preforming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson Workforce 3820

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all in one printer, Epson 3820, for the price works well. I am a little concerned about the ink consumption in the three weeks, since I started to use. Compared to an earlier model workforce it seems to use more ink. it functions as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a copier that would have multiple functions. This has many and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob goodall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Easy-to-use and designed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I’ve ever purchased.......clearly heads and shoulders above the rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Meets all my expectations. Service at Best Buy was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer Review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works good so far. Printing accuracy is better than most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i want in a printer. Works as well as my office jet did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Ink lasts longer and was very easy to set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy. This worked OK for us for about 6 months. It never stayed connected to wifi and we had to plug in to print, which I was willing to live with. The ink is expensive and you do not have the capability to print when one of the colors or black is out -- they ALL need to be replaced. Most recently, just under 2 years after purchasing and using lightly-regularly, the feeder mechanism is spitting out 5-10 pages at a time, with the print scattered over multiple pages. It is starting to jam. My parents have the same printer and took it apart to find a broken piece inside that cannot be replaced. I am SO disappointed as this was not a cheap printer for a home office. Likely will not buy another Epson.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RachelK, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    my printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to use - so far so good - no problems yet. Good one

    I would recommend this to a friend