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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 2490 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,490 reviews
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and function! I use it for at home work and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way too wordy review requirement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I needed it to. Faxed right off the start. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s good. Will update if it changes in the next few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this printer at work. It works great does eat black ink but still a great printer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Horse!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself is has the look of a business machine. It alerts you before printing takes place. Great to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print away

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so efficient and have had no problems with it since installed. EPSON all in one is the way to go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    workforce review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great all around printer and does photos pretty good also

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer OK Epson Brand Not So Much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has nice features but black does not print black, more of a dark gray shade and this was with the original black ink cartridge. I purchased on Amazon an OEM ink cartridge kit, 2 black and 3 color a while back. I checked and double checked that they were Epson cartridges. They were installed and have been working fine for months. A few days ago, there was a firmware update, I installed the update, halfway through I got a maintenance error message, "cannot recognize ink cartridge" and after that I cannot print anything, it is stuck on the error message screen. I talked to Epson; their conclusion was that the ink cartridge were not Epson. The above is why I gave the printer 1 star; I have owned many brands of printers over the years and have never ran into any printer manufacturer that shuts the printer down because the ink cartridges were not there brand of ink cartridges. I didn't know I was buying 3rd party ink cartridges and I've reported the seller to Amazon, but that's not the point. As long as third-party ink cartridges are made to work with a particular printer, and the ones I purchased did work with the printer, I should be able to use any ink cartridge I want third party or otherwise...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great customer service at Best Buy danbury ct excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product And Service. Will recommend to all my friends and family. Great stoe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to upgrade the basic printer we had. Doing more work from home and needed a scanner with a feeder. No issues or problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same ol Epson- good, reliable printing with expensive ink. The machine is put together well. Keep the heads clear and it is a good 5 yr machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this as a replacement for my old HP that no one ever has ink for anymore .

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Do not waste your time and money on this printer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly one of the worst printers I have ever had. I purchased it to replace a different printed I didn't like and I can't say that I'm impressed. It took FOREVER to get the thing to even print from my laptop the first time. To scan something I had to download updates and then an app and now it won't recognize either laptop. The paper tray seems flimsy and I have to slam it to get it to click shut. It's no wonder the return time on this printer is so short otherwise everyone would return it. Save yourself the time and hassle, spend a little more and get an HP printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JennyLynn, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase.I think this printer will work out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an absolute joy to use. Copies are so original looking. It was an awesome addition to my office area.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    waste of time and money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst printer I have ever had will never buy a EPSON printer again ink problems paper jam so many times would not stop printing and would not print what I needed or scan or copy never had so many problems with a printer All 3 other printers work just fine but they are Cannon printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Zekchef201, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson Epson WorkForce Pro WF-3820includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. We’re here to help. Sincerely, Tony – The Epson Team. Epson

  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates a bit delayed in wireless mode. Qualty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for prints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great customer service and great quality product with great prices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great WFH printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this in home office and it's perfect for my environment

    I would recommend this to a friend