Customer Ratings & Reviews

Do not waste your money. I have had this WF-3820 five weeks. Paper jams already and today, after I pulled out the paper tray, it would not insert all the way back in. I called Epson customer service and could hardly understand agent. She said unit was defective and gave me two options to return to Epson, both of which would place holds on my credit card (as far as I could understand). So disappointed!

Good printer...I had to adjust to the new directions for its use.

Solid piece of home office equipment bought for needs while working from home

Been working great for two years! Hope it continues...

What’s frustrating is that I have to buy a new printer every 2-4 years. And every printer has a different ink cartridge. Why?!?!?! Ridiculous!

Always trying to update the software. After software update, the ink cartridge's fail to be recognized. Seems Epson will only allow their ink cartridge's to be used. The ink cartridges cost almost as much as the printer. Less than a year old and finally failed, even with new ink cartridges.

It's great when it actually wants to print. The wi-fi is kind of sucky. I can't print from my Iphone which is super annoying!

good printer once I got it set up it was a little glitchy trying to get the wifi printing to work works great when wired direct to router

This is exactly what I wanted, it was in stock & it was on sale.

This is a really great computer for a great price.

It works with my laptop. I enjoyed it. It takes me time to figure out how it works.

We use this printer at work. It works great does eat black ink but still a great printer!!

Worth the money and I love the RGB lights!amazing .

Printer works great and has beautiful color. Planning on buying another one

DO NOT PURCHASE! After the first cartage replacement, printer would not recognize 1 cartridge and stopped working entirely as a result. I reported the issue 1.5 months before warranty expired according to the website you can all look up. It took 2 months and 8 phone calls later (with escalation, each lasting average 30 min) they finally sent a replacement cartridge which did not fix the issue. After 10 phone calls, I was informed the warranty period had now expired because of Epson delays and they could not replace the printer without a receipt. Who keeps a receipt after a year? As only recourse they have offered me a 15% to purchase more of their poor products. Buy from one of their competitors, they are better, more ethical companies.

This product works great highly recommend for small buisnjn

its a great all around printer and does photos pretty good also

If you plan on ever replacing the ink cartridges with third party cartridges, it will not function. Mine was working fine with third party ink cartridges until I updated to the latest firmware and now it will not recognize the ink cartridges. There is no way to go back and downgrade the firmware and now I basically have a brick of a printer with full ink cartridges. Epson has been sued for this practice and I hope that they pay out big time! I will avoid all Epson printers for now and highly suggest you do the same.

Epsilon workforce pro wireless printer works like a champ for the money. A great buy.

Easy to set up, good quality copies, happy with this purchase!