Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
workforce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is definitely not a space saver. It is large but it does the job. so far I've used everything with no problems but it is a little noisy.
I would recommend this to a friendGood printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good customer service and a good price. This is a good printer for small business.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.display Screen too small set needs lap top not as user friendly as previous models. No full instructions supplied (have to go online)
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi David, if you are still having issues with your WorkForce Pro WF-3820, you may reach out to our Epson Support Team directly at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We look forward to your call. Sincerely, Dylan – The Epson Team.
Love this printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is great. It prints very fast just how I like it.
I would recommend this to a friendhello
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.updated to newer version of same printer more more more
I would recommend this to a friendGreat choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device and prints from your cell phone..must have
I would recommend this to a friendepson wireless printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I can print hundreds of copies with no issues! fits into my home office like a charm.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my Epson prints. It has all the features I need.
I would recommend this to a friend- Cons mentioned:Wireless connectivity
This printer will refuse to connect to ur computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked for 3 days. Then it decided that it will never, ever again recognize my computer, no matter how I set it up (USB, WIFI, ethernet, I tried multiple connection types and I tried to reinstall everything several times). I have lost so much time trying to repair this connection that Epson now owe me a good $500. I bought something that cannot be used. It belongs in the garbage.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Printer Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this printer to print monthly statements for a small business. We use pre-printed statement sheets and this printer fills in all blanks.
I would recommend this to a friend- Cons mentioned:Paper tray
Do Not Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it 0 stars, I would. Paper jams and error messages from when I first purchased it - had an emergency and could not return it w/I 30 days. Epson support is awful - the replacement they sent is a boat anchor and does not work at all and I can get no further help from them though it is under warranty.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Erin, we apologize for the disappointing experience you’re having with your Epson WorkForce Pro WF-3820. Performing regular maintenance, such as a daily nozzle check, could greatly reduce the need for print head cleaning. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. If you need further assistance, your product includes free lifetime tech support and you can call us at (562) 276-4382 between 7am - 4pm (PT), Monday - Friday. Regards, Tony – The Epson Team
hard to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.challenging to set up and get to print. Got it to print from one computer but not a second one.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than my last Epson. It is a lot newer. Love Epson for their ink price. Customer service is always great with best bub.
I would recommend this to a friendIt faxes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did exactly what i needed. Is most certainly a fax machine.
I would recommend this to a friendbe careful about firmware update
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was working fine until EPSON asked me to update my firmware. After the update, the printer stopped recognizing my 3rd party inks which were working perfectly rendering the printer useless. Some people were able to install the old firmware back but Epson has blocked that too as well. Never buying an epson printer again.
No, I would not recommend this to a friendExcellent all in one printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome at home all in everything printer. I use this to scan large files to export.
I would recommend this to a friendWacky All in one printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works well. However scan option started out working as well but after about 2 weeks the top feeder stopped functioning.
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy to set up all the functions but had a few issues
I would recommend this to a friendWell priced multi feature printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cost for range of functions. Nicely situated at the price point
I would recommend this to a friend- Cons mentioned:Wireless connectivity
Worst purchase ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! Nothing but problems, Does not connect to computer most of the time. Decides when it wants to scan and when it doesnt. So frustrating.
No, I would not recommend this to a friend