Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Excellent !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a fan of Epson and it has never failed me, I loved this all-in-one printer You can buy ink cartridges at amazon cheaper than the original Epson ones (they are quite expensive)
I would recommend this to a friend Epson Printer/Fax/Scan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased several of these for our treatment program. They work great and very efficient.
I would recommend this to a friendGood Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printers always seem to suck and this is the first one that actually feels like I wasn't made by someone against their will.
I would recommend this to a friendAnother great product from Epson
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small home office. Also prince nice photos as well. They only con is that it goes through a lot of ink.
I would recommend this to a friendPrinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Printer that has performed well. Ink is just expensive.
I would recommend this to a friendHard to wifi connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harder to set up than I would of liked. Needs better instruction in settings up the wifi connection
No, I would not recommend this to a friendWork Force Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the printer/ scanner for years. Good all around Machine.
I would recommend this to a friendEpson 3820 All in One
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine. Wi-Fi connection was simple. Like that is multifunctional. Great for home office use.
I would recommend this to a friend- Cons mentioned:Paper tray
worst printer I have ever owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst printer I have ever owned... it continuously jams... I have wasted so much paper with paper jams I should buy stock in paper company!!!
No, I would not recommend this to a friend Missed infirmed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only works 4 not 5. I was never informed that this was the issue. Sakes people need to know everything.
No, I would not recommend this to a friend- Pros mentioned:Print qualityCons mentioned:Paper tray
Wish I hadn't bought it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paper jam every time we use it. worked great on day 1
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello BobbiF, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Dave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products printer works very well with my laptop
I would recommend this to a friendPrinter works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying the printer so far although have not tried the color print yet, so far so good.
I would recommend this to a friendExcellent Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all of the requirements for in-home wi-fi printer.
I would recommend this to a friend- Cons mentioned:Paper tray
Terrible printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does the paper tray frequently refuse to shut properly, but I found out that I cannot print in BLACK AND WHITE if I am out of color ink. That is the most asinine "feature" I have ever seen. Do NOT buy this printer unless you enjoy being ripped off.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi HTeacher, you can find product information, including instructions for printing in black and white when one or more color cartridges have been expended, in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd58812.pdf. If you still have issues, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Right Choice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An exceptional all-in-one machine for my home office. I like the option of printing and scanning from my phone.
I would recommend this to a friendGreat shopping experience..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My recent visit snd purchasing of a new printer was a great experience. Service was professional and satisfying.
I would recommend this to a friendBest to avoid Epson
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the printer somewhat reliably (wifi is unreliable, but not similar to what I've experienced with outher brands) for over a year. Then, they pushed a firmware update that apparently bricks the printer if it doesn't have new, original Epson ink cartridges installed. It's one thing to sell the printer with that requirement clarified before purchase. It's another altogether to do it after the fact to force the user to continue to buy their extremely overpriced and short-lived cartridges. Sneaky, shady and quite unfortunate. Guess my formerly working printer is now e-waste.
No, I would not recommend this to a friendhappy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 'workhorse' printer for my office. Very happy with my choice
I would recommend this to a friendVery Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Epson Work Force Pro WF-3820 is quite during printing ink last longer just what is needed for my wife home office
I would recommend this to a friend