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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2523 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,523 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous hp printers. Love that it was easy to set up wirelessly and can print doubled sided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanning capabilities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have had. I scan a lot of documents & this is the clearest scanning device I ha e ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my Epson prints. It has all the features I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome at home all in everything printer. I use this to scan large files to export.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and prints from your cell phone..must have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely enjoyed the purchase of my merchandise

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regret even buying it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so annoyed with this product. I bought the printer a year ago. I vividly remember having a mental breakdown just trying to put the ink cartridges in. Once I finally figured it out, I could not get the printer to connect to anything, including my home wifi. I finally had it set up so that it was plugged into my computer, and any other device would have to join ITS “Wifi” network to print. Flash forward a year later and I CANNOT figure out how to replace the ink cartridges. Honestly just wish I wouldn’t have bought this printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well priced multi feature printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cost for range of functions. Nicely situated at the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cost more than I wanted to pay but I’m satisfied with the printer and it’s functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer meets all requirements I was in need of, especially having a NIC card slot for a wired network.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Epson printer ever purchased and will be my last. Worst printer that I have ever used. Constantly having different problems but especially paper jams.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It faxes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what i needed. Is most certainly a fax machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know it came with all the features it has. Fax, copy, scan, print, etc. Definitely a great buy for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it 0 stars, I would. Paper jams and error messages from when I first purchased it - had an emergency and could not return it w/I 30 days. Epson support is awful - the replacement they sent is a boat anchor and does not work at all and I can get no further help from them though it is under warranty.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Erin, we apologize for the disappointing experience you’re having with your Epson WorkForce Pro WF-3820. Performing regular maintenance, such as a daily nozzle check, could greatly reduce the need for print head cleaning. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. If you need further assistance, your product includes free lifetime tech support and you can call us at (562) 276-4382 between 7am - 4pm (PT), Monday - Friday. Regards, Tony – The Epson Team Epson

  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Features march my needs. Great purchase with short notice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    display Screen too small set needs lap top not as user friendly as previous models. No full instructions supplied (have to go online)

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi David, if you are still having issues with your WorkForce Pro WF-3820, you may reach out to our Epson Support Team directly at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We look forward to your call. Sincerely, Dylan – The Epson Team. Epson

  • Rated 2 out of 5 stars

    Prints Good but ...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I send files to it over the wireless network and it fails to print. I have to reboot the laptop for it to print the file. Not very good diagnostics.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Eusebuse, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Epson - WorkForce Pro WF-3820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We’re here to help. Sincerely, Tony – The Epson Team. Epson

  • Rated 5 out of 5 stars

    GREAT deal in printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has awesome deals, got this printer $150 off. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printers always seem to suck and this is the first one that actually feels like I wasn't made by someone against their will.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Epson Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless computer does not work well with my wired HP System. Not a negative review as far as the computer itself is concerned. It works fine.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, thank you for your feedback on the WF-3820 printer. The WorkForce printer is backed by a 1-year limited warranty and includes free lifetime technical support. Additionally, Epson provides useful information, including FAQs and self-help tools, on the product support website at www.epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson