Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, operating well. A little annoyed that it keeps asking me to register with Epson after I already did so on the computer.
I would recommend this to a friend Work Force Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is wonderful. Andrew is helpful and good at what he does!
I would recommend this to a friendNot worth the trouble!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked great from August 2021 to October 2021, but this month (November 2021), it has given us nothing but problems! It won't stay connected to Wifi, it keeps saying it is offline when it says excellent connection, I am lucky if I can print anything on it recently. Constantly saying there is problems. I have found if I turn it off, then reconnect it to the Wifi after turning it back on, it works but I don't want to have to do that every time I have to print, especially since I work at home!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello jkell11, we're sorry to hear about the Wi-Fi connection issue with your WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer the Xl cartridges are amazing for it
I would recommend this to a friendEpson ink jet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Helpful and patient tech/sales people. Cheers!
I would recommend this to a friendGreat Printer Epson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time having this printer. Epson seems like a great brand.
I would recommend this to a friendEpson is Grrrreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Epson printer works great. It's multifunctional and easily operated. Glad I have it.
I would recommend this to a friendDisappointing Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous model of this printer the 3620 and ordered this since this was the one that I could get. After enduring getting shipped and returned 2 other units through numerous calls to Epson, the 3rd one did work and let me get started. I then realized that some critical features that I used on the old model were not available on this one like it will print duplex, but not scan in duplex.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Cary, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your WorkForce Pro WF-3820 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_C11CJ07201. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
owner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ease of use is not the best getting drivers from Epson was not easy .
No, I would not recommend this to a friendGreat Printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great for working from home! I can print a lot without needing to go out for additional ink
I would recommend this to a friendThe one thing I really needed it to do…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suggest you test the product thoroughly before you state its ability to perform certain functions in your advertising . This product DOES NOT do two-sided scanning despite what it says on the box. I went through the users guide SEVERAL TIMES and there was no mention of two-sided scanning unless for some reason that information was placed in another section.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Turbo, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information on 2-sided printing, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Worthless. DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This might be one of the most infuriating and worthless printers I've used. I work remotely and have used a few printers over the years but this trash is slow, then even slower and then doesn't work. I tried to keep it up to date but that's as useless as the printer itself. Id rather use an etch a sketch than this thing. Don't buy anything Epson
No, I would not recommend this to a friendWonderful device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best printer I have purchased by far. Easy connected wifi computer and to my phone. I love it.
I would recommend this to a friendEpson printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic printer. It’s a little loud when printing but that is not a problem.
I would recommend this to a friendSave your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this printer on sale for $79.99 and was very pleased with that. Once it arrived I didn’t even finish unpacking it/setting it up. In my opinion it seemed to be much cheaper made than my previous HP printer (which still works great). After reading a lot of reviews I discovered that many people had issues with paper jamming and that the ink was more expensive etc. I returned this unit and bought an HP series comparable to my current HP printer. The new HP didn’t disappoint.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AppleTV, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
Sincerely, Sam - The Epson Team.
Great all in one printer for price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer, scanner, copier i have ever purchased and the price was reasonable.
I would recommend this to a friendEpson printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great printer absolutely love it went back and purchase the Alexa tank
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a pain. Specifically the WiFi — updated drivers etc.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Can be used with USB connection or Wi-Fi. Scans, prints and copies well.
I would recommend this to a friendOK for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big foot print and heavy. Terrible owner's guide, 325 pages. Price was reasonable.
No, I would not recommend this to a friend