Customer Ratings & Reviews

Great product. Excellent online support from both manufacturers and Best Buy. Highly recommend

Glad this one will pull paper though, not like the other I bought.

Horrible!! Most of the time, I get a message that the paper cassette is not in correctly, or it's not connected to the internet. I've wasted more paper and ink trying to get it to print. Oh, and it also chews up the paper, so again, more wasted paper. I will say when it does print the colors are beautiful. But I just can't put up with a printer that only prints when it feels like it.

I bought this Epson printer due to frustration with another brand, but after this experience, I will be going back to the other brand. I have only had this printer for 3 months, but I am disappointed by the number of issues I've had. The Epson software is antiquated and difficult to use. The paper tray is too close to the bottom of the printer and it is quite difficult to pull in and out. You loose the last 6-10 pages of blank paper because paper doesn't feed well out of the tray when it is almost empty. The ADF feeder jams sporadically. I have had 6 page documents that had to be scanned one page at a time and combined in Adobe because the document feeder would not do more than 1 page at a time. Finally, over the last few days, I've had scans on white paper that appear to have a blue background when they get to my computer. If I print the scan, the background on the page is blue. Given that I'm not finding a quick solution to this issue, I'm finally tired of dealing with this thing. If you need something that prints, this will work, but for a home office, this isn't worth the headache.

Unfortunately this is the worst printer i have ever purchased.. has not worked properly since i bought it. And no one would or could help. Never buy this brand again money wasted. it just sits and looks pretty. very dissatisfied!!!!!!

haven't had this long enough to know how it will actually perform. I have already encountered issues with keeping a wifi connection so I am not sure if I will be happy with this model.

Epson are the best printers and are very easy on the wallet

I love my colored printer. I purchased a smaller one at first and return it with no hassle.

We are on our 2nd one will buy again when this one needs replacement

Customer service (Anne & Xavier) was outstanding! Product also easy and convenient.

Purchased this to print full color pages of MTG cards. Little did I know that a standard color ink set for this printer (not the initial color cartridges) prints about 12 almost full color pages. That’s it. So after researching, an ISO is 5% of a page. So, a standard Epson 822 color cartridge set will hold 240 ISO. So at 5% multiplyed by 240 you get 12 whole pages of full color printing. Thats $3 a page! $3 a page…. Come on now. Thats just insulting. I cant wait to take this back to Best Buy

Really a waste of money. I had an HP before and when that finally died and I opted for something else. This one got fairly good reviews so I ordered an Epson. Worse printer I've ever owned. Just a hassle to do anything on it and the most basic function like scanning a document from the printer to my email or computer it doesn't do?? Are you kidding me?? I researched it and they said I had to download some app or software so I did that and it still won't work. Also- the ink runs out way too fast. I'm in college and I might print two or three times a week. And there's no ink program like the HP printer had. Completely useless.

Really nice multi-function printer. Printer speed is good. Scan function is another plus.

Has all the features anyone could need at a price you cant afford to pass up

After one-year poor performance, first and second purchase same problem !!!

Use this for school love that it’s a printer copier scanner and fax machine all in one

Never a top printer, but not priced as such. Has issue with taking multiple pages, and has from te day it came out of the box. No longer recognizes printer cartridges even though a brand new set was put in. Need to replace, which is unfortunate because we never used it heavily.

This is the last Epson printer I will buy. After performing an update, the printer would no longer work with the ink cartridges, non Epson, that were in the printer. I thought it was illegal for manufactures to do this. No option to continue with a warning was given. I have already placed an order for a Canon printer.

Item is great, and a good deal, would recommend if you need one for home or small business

This is a pretty bad printer. It had a lot of issues. And it requires a lot of updates. The last time I updated the printer's software it did not recognize the printers' inks. It kept popping up issues saying it cannot recognize the inks. I did everything to get it fixed based on online's recommendations. But it did not work.