Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.
This summary was generated by AI based on customer reviews.
Disappointing Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous model of this printer the 3620 and ordered this since this was the one that I could get. After enduring getting shipped and returned 2 other units through numerous calls to Epson, the 3rd one did work and let me get started. I then realized that some critical features that I used on the old model were not available on this one like it will print duplex, but not scan in duplex.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Cary, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your WorkForce Pro WF-3820 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_C11CJ07201. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Excellent Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets all of the requirements for in-home wi-fi printer.
I would recommend this to a friendhappy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a 'workhorse' printer for my office. Very happy with my choice
I would recommend this to a friendWork Force Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is wonderful. Andrew is helpful and good at what he does!
I would recommend this to a friendEpson is Grrrreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Epson printer works great. It's multifunctional and easily operated. Glad I have it.
I would recommend this to a friendGreat Printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super great for working from home! I can print a lot without needing to go out for additional ink
I would recommend this to a friendWonderful device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best printer I have purchased by far. Easy connected wifi computer and to my phone. I love it.
I would recommend this to a friendGood product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, operating well. A little annoyed that it keeps asking me to register with Epson after I already did so on the computer.
I would recommend this to a friendThe one thing I really needed it to do…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suggest you test the product thoroughly before you state its ability to perform certain functions in your advertising . This product DOES NOT do two-sided scanning despite what it says on the box. I went through the users guide SEVERAL TIMES and there was no mention of two-sided scanning unless for some reason that information was placed in another section.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Turbo, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information on 2-sided printing, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Epson ink jet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. Helpful and patient tech/sales people. Cheers!
I would recommend this to a friendGreat all in one printer for price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best printer, scanner, copier i have ever purchased and the price was reasonable.
I would recommend this to a friendGreat Printer Epson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time having this printer. Epson seems like a great brand.
I would recommend this to a friendEpson printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic printer. It’s a little loud when printing but that is not a problem.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer the Xl cartridges are amazing for it
I would recommend this to a friendTerrible printer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does the paper tray frequently refuse to shut properly, but I found out that I cannot print in BLACK AND WHITE if I am out of color ink. That is the most asinine "feature" I have ever seen. Do NOT buy this printer unless you enjoy being ripped off.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi HTeacher, you can find product information, including instructions for printing in black and white when one or more color cartridges have been expended, in the product User’s Guide at https://files.support.epson.com/docid/cpd5/cpd58812.pdf. If you still have issues, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Epson printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great printer absolutely love it went back and purchase the Alexa tank
I would recommend this to a friendMissed infirmed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only works 4 not 5. I was never informed that this was the issue. Sakes people need to know everything.
No, I would not recommend this to a friendHard to wifi connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harder to set up than I would of liked. Needs better instruction in settings up the wifi connection
No, I would not recommend this to a friendSave your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this printer on sale for $79.99 and was very pleased with that. Once it arrived I didn’t even finish unpacking it/setting it up. In my opinion it seemed to be much cheaper made than my previous HP printer (which still works great). After reading a lot of reviews I discovered that many people had issues with paper jamming and that the ink was more expensive etc. I returned this unit and bought an HP series comparable to my current HP printer. The new HP didn’t disappoint.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AppleTV, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
Sincerely, Sam - The Epson Team.
Great printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer. Can be used with USB connection or Wi-Fi. Scans, prints and copies well.
I would recommend this to a friend