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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 2490 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,490 reviews
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is not only economical but it definitely does the job. Love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok but inferior to my old epson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s inferior to the wf-2350 I replaced because it doesn’t do duplex scanning. Had to supplement with software to scan double sided documents and stitch them together in a pdf file. Otherwise, it’s fine.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RayC, we're sorry to hear you were not satisfied with the WF-3820 scan features. Epson takes into consideration all feedback to improve the performance and quality of our products. Your WorkForce printer is backed by a 1-year limited warranty and includes free lifetime technical support. If we can be of additional assistance, our support team can be reached by phone at (562) 276-4382. Our support hours are between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team. Epson

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer for the price. I don’t print a lot so I have been buying cheap printer but kept having problems. I paid a little more this time I think it was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this printer has worked great.,….it’s doing what I needed it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, I do recommend this printer. It is outstanding.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 1 out of 5 stars

    Broke down in less than 3 months with minimal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine, I was more than happy with my purchase. We had no issues printing, then out of nowhere I see the printer disconnected from the wifi. But the modem is sitting next to it, I couldn’t get it to reconnect so I rebooted it. Started working and after 3 minutes, it disconnected again. Looked on line, nothing, repeated steps, now it’s taking 30-45 seconds to print 5 lines of text per paper. So glad I bought the warranty. Returned it. Bought a higher model office jet

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Malachi, we're very sorry for the Wi-Fi issues that you had experienced with the WorkForce Pro WF-3820. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20WF-3820; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Finally, a printer that works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beast to install, but worth it. Everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a home office, very versatile in what it can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Workforce printer is outstanding. A much improved product over HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great printer so far. Have only had it a couple of weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still going and i didn't purchased ink yet and i got this in February

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality printer at an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the printer so far, no issues. Works over network connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent pictures. Speed is ok. Just a good machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW look at us now....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all good wireless connection to new laptop.got a high five from my woman...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maggie aprooval

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my printer all in one I would recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it doesn't have an error message, has happened twice since we owned it. But I like the Epson brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson only in my home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so done with continually buying ink. This is the answer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Don't bother with such low reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with a set up CD???? That should have been my 1st red flag. I purchased this with the benefit considering all HP printers suck. The setup went great. Printed and scanned great... for one whole a week. Suddenly the apps including my saved desktop icon disappeared on my PC and phone. I pooped around for days trying scan and print more docs. Nothing. You bet I returned for a printer that actually WORKS.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Nettie, thank you for the feedback on the WF-3820 printer. We'll forward your feedback to the relevant product teams for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.

      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Copier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. It was too big where i wanted to put it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Ordering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering process was simple. Product received on time. Very pleased.

    I would recommend this to a friend