Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.
This summary was generated by AI based on customer reviews.
Do not buy an Epson printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy an Epson printer. This thing would not stayed connected to wifi. Have to reset up with every use. Finally got tired and threw it in the trash. Second Epson printer, but there won't be a third.
No, I would not recommend this to a friendOnline purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent online support from both manufacturers and Best Buy. Highly recommend
I would recommend this to a friendGood Luck!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible!! Most of the time, I get a message that the paper cassette is not in correctly, or it's not connected to the internet. I've wasted more paper and ink trying to get it to print. Oh, and it also chews up the paper, so again, more wasted paper. I will say when it does print the colors are beautiful. But I just can't put up with a printer that only prints when it feels like it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello MaryMN, we're sorry to hear about your disappointment with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year limited and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Epson printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my colored printer. I purchased a smaller one at first and return it with no hassle.
I would recommend this to a friendprinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad this one will pull paper though, not like the other I bought.
I would recommend this to a friendEpson controls the printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer a few months ago and have had trouble with it from the beginning. Especially after I replace the ink cartridges. I am bringing it back to Best Buy ASAP.
No, I would not recommend this to a friendunsure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had this long enough to know how it will actually perform. I have already encountered issues with keeping a wifi connection so I am not sure if I will be happy with this model.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello KitKat, we appreciate your time sharing your experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. If you have any questions, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice multi-function printer. Printer speed is good. Scan function is another plus.
I would recommend this to a friendAnne and Xavier rock!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service (Anne & Xavier) was outstanding! Product also easy and convenient.
I would recommend this to a friendBEST PRINTER EASY ON WALLET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Epson are the best printers and are very easy on the wallet
I would recommend this to a friendworst printer I have ever owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst printer I have ever owned... it continuously jams... I have wasted so much paper with paper jams I should buy stock in paper company!!!
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Epson printer due to frustration with another brand, but after this experience, I will be going back to the other brand. I have only had this printer for 3 months, but I am disappointed by the number of issues I've had. The Epson software is antiquated and difficult to use. The paper tray is too close to the bottom of the printer and it is quite difficult to pull in and out. You loose the last 6-10 pages of blank paper because paper doesn't feed well out of the tray when it is almost empty. The ADF feeder jams sporadically. I have had 6 page documents that had to be scanned one page at a time and combined in Adobe because the document feeder would not do more than 1 page at a time. Finally, over the last few days, I've had scans on white paper that appear to have a blue background when they get to my computer. If I print the scan, the background on the page is blue. Given that I'm not finding a quick solution to this issue, I'm finally tired of dealing with this thing. If you need something that prints, this will work, but for a home office, this isn't worth the headache.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello LeighS, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Great for small business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are on our 2nd one will buy again when this one needs replacement
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the features anyone could need at a price you cant afford to pass up
I would recommend this to a friendGood quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this for school love that it’s a printer copier scanner and fax machine all in one
I would recommend this to a friendowner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ease of use is not the best getting drivers from Epson was not easy .
No, I would not recommend this to a friendEpson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is great, and a good deal, would recommend if you need one for home or small business
I would recommend this to a friendWorst purchase ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! Nothing but problems, Does not connect to computer most of the time. Decides when it wants to scan and when it doesnt. So frustrating.
No, I would not recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not only economical but it definitely does the job. Love it
I would recommend this to a friendIt’s ok but inferior to my old epson
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s inferior to the wf-2350 I replaced because it doesn’t do duplex scanning. Had to supplement with software to scan double sided documents and stitch them together in a pdf file. Otherwise, it’s fine.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello RayC, we're sorry to hear you were not satisfied with the WF-3820 scan features. Epson takes into consideration all feedback to improve the performance and quality of our products. Your WorkForce printer is backed by a 1-year limited warranty and includes free lifetime technical support. If we can be of additional assistance, our support team can be reached by phone at (562) 276-4382. Our support hours are between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team.