Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.
This summary was generated by AI based on customer reviews.
be careful about firmware update
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was working fine until EPSON asked me to update my firmware. After the update, the printer stopped recognizing my 3rd party inks which were working perfectly rendering the printer useless. Some people were able to install the old firmware back but Epson has blocked that too as well. Never buying an epson printer again.
No, I would not recommend this to a friendEpson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has worked great.,….it’s doing what I needed it to do
I would recommend this to a friendOK for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big foot print and heavy. Terrible owner's guide, 325 pages. Price was reasonable.
No, I would not recommend this to a friendBroke down in less than 3 months with minimal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine, I was more than happy with my purchase. We had no issues printing, then out of nowhere I see the printer disconnected from the wifi. But the modem is sitting next to it, I couldn’t get it to reconnect so I rebooted it. Started working and after 3 minutes, it disconnected again. Looked on line, nothing, repeated steps, now it’s taking 30-45 seconds to print 5 lines of text per paper. So glad I bought the warranty. Returned it. Bought a higher model office jet
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Malachi, we're very sorry for the Wi-Fi issues that you had experienced with the WorkForce Pro WF-3820. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20WF-3820; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson Workforce printer is outstanding. A much improved product over HP.
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, I do recommend this printer. It is outstanding.
I would recommend this to a friendGood printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great printer so far. Have only had it a couple of weeks.
I would recommend this to a friendGood printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent printer for the price. I don’t print a lot so I have been buying cheap printer but kept having problems. I paid a little more this time I think it was a good choice.
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a pain. Specifically the WiFi — updated drivers etc.
I would recommend this to a friendgreat for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still going and i didn't purchased ink yet and i got this in February
I would recommend this to a friendFinally, a printer that works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beast to install, but worth it. Everything works perfectly.
I would recommend this to a friendGreat little printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for a home office, very versatile in what it can do.
I would recommend this to a friendBest to avoid Epson
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the printer somewhat reliably (wifi is unreliable, but not similar to what I've experienced with outher brands) for over a year. Then, they pushed a firmware update that apparently bricks the printer if it doesn't have new, original Epson ink cartridges installed. It's one thing to sell the printer with that requirement clarified before purchase. It's another altogether to do it after the fact to force the user to continue to buy their extremely overpriced and short-lived cartridges. Sneaky, shady and quite unfortunate. Guess my formerly working printer is now e-waste.
No, I would not recommend this to a friendWOW look at us now....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's all good wireless connection to new laptop.got a high five from my woman...
I would recommend this to a friendWorked ok for a bit
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never a top printer, but not priced as such. Has issue with taking multiple pages, and has from te day it came out of the box. No longer recognizes printer cartridges even though a brand new set was put in. Need to replace, which is unfortunate because we never used it heavily.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear BenS, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson WF-3820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.
Quality printer at an affordable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the printer so far, no issues. Works over network connection.
I would recommend this to a friendWorks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when it doesn't have an error message, has happened twice since we owned it. But I like the Epson brand
I would recommend this to a friendWorth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent pictures. Speed is ok. Just a good machine.
I would recommend this to a friendMaggie aprooval
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my printer all in one I would recommend to anyone
I would recommend this to a friendCaptain
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one-year poor performance, first and second purchase same problem !!!
No, I would not recommend this to a friend