Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the WorkForce Pro WF-3820 Wireless All-in-One Printer for its good print quality, ease of use, and overall performance. Many appreciate the quick setup and reasonable price, as well as its compact size and quiet operation. However, some customers have experienced issues with the initial wireless connectivity setup, and a few have expressed concern about the paper tray design.
This summary was generated by AI based on customer reviews.
Not really happy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice all in one but keeps dropping the connection to my laptop
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello PamelaG, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Cons mentioned:Paper tray
Rubbish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This had a paper jam right out of the box. It didn’t even have any paper in it. I bought it so I could work from home while I had Covid. My option for replacement was drive to the store (1 hour away) and get a new printer. Clearly they didn’t think there was a reason I ordered it online.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Rubbish, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need any assistance.
Sincerely, Sam - The Epson Team.
- Pros mentioned:Ease of use, Overall performance, Print quality
Epson all-in-one printer performs!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A workhorse of a machine. Smaller footprint than I thought it would have which is great - it's higher due to the 250 sheet paper capacity, but it's not that wide or long. Easy to set up on WiFi, lift the top and plug in the starter cartridges (3 color cartridges & 1 black) and get to printing/copying. It's supposed to be able to handle a 20,000 sheet/month workload - I didn't test that ability. This prints quickly & clearly and it's fairly quiet. Clear color 2.7" touchscreen to assist with settings and operation. Copy, print, scan & fax. This Epson WorkForce Pro WF-3820 handles them all with ease, and performs well. I am very happy with this machine.
I would recommend this to a friend - Pros mentioned:Print quality
EASY AND SIMPLE TO USE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME SCANNER FOR THE PRICE. THE EPSON PRINTER WAS EASY TO INSTALL AND THE QUALITY OF THE PRINT IS FANTASTIC
I would recommend this to a friend Falsely Advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was advertised to come with a $30 rebate if I turned in my old printer for recycling. I did as such and Best Buy told me they would process the rebate the next day. They took my old printer and did an about face and did not honor the rebate. Without the rebate this was definitely NOT a good value. Also, no one likes to be the victim of false advertising.
No, I would not recommend this to a friendEpson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer has issues with maintaining a connection with wi-fi
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello GaruC, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Sam - The Epson Team
Adequate printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer when it works but jams up too frequently,is hard to fix, and the ink cartridges don’t last long enough.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the trouble you experienced with the Epson WF-3820 printer. Your WorkForce printer is backed by 1-year limited warranty and includes free lifetime technical support. Additionally, Epson provides useful information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions to help troubleshoot most problems with paper jams. If you need further assistance, please contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
- Pros mentioned:Print quality
Quality printer!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer! Very efficient & fast! Prints quality pictures! I would highly recommend!!!
I would recommend this to a friend - Cons mentioned:Wireless connectivity
Epson WorkForce WF-3820 printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uninstalled. Best Buy didn't have anyone who could install at time of purchase. Later found out printer does not come with a USB cable and Best Buy did not have one in stock 2 weeks later. Have not installed as of yet.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello MichaelR, to offer high-quality products with the latest technology and sell them at the most competitive prices, we must choose which components are necessary and which may be redundant. Many customers already own USB cables, so we eliminate the costs of including them in every box and use those savings to improve product features and lower the price. If you need further assistance, your WF-3820 printer has free lifetime tech support, and our support team can be reached by phone at (562) 276-4382. Hours: Monday - Friday, 7 am - 4 pm PT. Otherwise, we'll forward your feedback to the relevant department as we're always looking to improve our future products.
Kind Regards, Sam - The Epson Team.
- Cons mentioned:Wireless connectivity
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly did not connected with my devices laptops and mobile phones I returned it and a bought HP envy
No, I would not recommend this to a friend Average at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fairly slow to print. Also, the quality of printed pages is average at best. Not really worth the money.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi itsjustme, thank you for your purchase. Your WF-3820 is backed by a 1-year limited warranty and includes free lifetime technical support. If you ever need assistance, Epson provides useful information in the FAQs https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#faq-8796127537228 to address most issues with print speeds and quality. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you, and we look forward to your feedback. Kind Regards, Kevin - The Epson Team.
- Cons mentioned:Wireless connectivity
Don't Buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the past 10 years, I have probably written less than 5 reviews. I dislike this printer so much that I am taking the time to give it a 1 star review. Ink runs out quickly, connection problems, etc. Best Buys usually has great products, but this is not one of them.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jason, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Novice
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this item. their brand of ink is expensive and if you use another brand (print is terrible).
No, I would not recommend this to a friend- Cons mentioned:Wireless connectivity
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects from internet and AirPrint does not work
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Nytasha, we're sorry to hear about the Wi-Fi issue with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information on troubleshooting fax issues, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your Workforce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Would not recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Printer is difficult to connect to wireless network and continually loses connection even with excellent signal strength. Printer also lost IP address and had to be reset. Not reliable as each time planned for use it has lost connection to wireless network with computer or IOS phone connection. Inexpensive yet not worth the poor quality.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use daily for our small company we started and it’s still working and it’s over time.
I would recommend this to a friend Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great so far. Will have to wait few more month to see where it will take me .
I would recommend this to a friendReview
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing speed in color is too slow I would not recommend that.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sam1, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your WorkForce Pro WF-3820 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you ever need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_C11CJ07201. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Doesn't print web pages
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to print recipes from my favorite sites and for some reason this printer will not allow me to do so.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great all in one for the ifife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all that it says it will. Easy to use. Like the separate ink cartridges.
I would recommend this to a friend
