Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.
This summary was generated by AI based on customer reviews.
Poor choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The problem is that is does not always connect to computer makes it very difficult when doing work projects I will be replacing it
No, I would not recommend this to a frienddon't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a pile of garbage. EVERY time I've had a firmware update I've been met immediately with "can't recognize ink cartridges" epson support is beyond useless - they even wanted $5 to connect me with a technician
No, I would not recommend this to a friendNot Recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow scanning, Slow printing, not easy to get setup and connected to computer, Will not print double sided sheets. Will not scan double sided sheets. Scanner function gives error and have to use Microsoft scan which has low function. I would not recommend this unit unless you are someone that is not a heavy user and are not frustrated much with nothing being easy to use or set up any more.
No, I would not recommend this to a friendReview
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printing speed in color is too slow I would not recommend that.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Sam1, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your WorkForce Pro WF-3820 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you ever need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_C11CJ07201. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Ok all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, basic printer. Not as good a scanner. Depends on what you need, this may work for you.
I would recommend this to a friendBrand response from Epson
Posted .Hello Thirsty, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your WorkForce Pro WF-3820 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_C11CJ07201. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use daily for our small company we started and it’s still working and it’s over time.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great so far. Will have to wait few more month to see where it will take me .
I would recommend this to a friendGreat all in one for the ifife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does all that it says it will. Easy to use. Like the separate ink cartridges.
I would recommend this to a friendEpson WF-3820
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did the All-in-One download and then i had to go back and add the scanner separately.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello EPrint, we're sorry to hear about the setup issues that you had experienced. Your WorkForce Pro WF-3820 printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. If you need further assistance with the scanner installation or anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3820; Hours: Monday - Friday, 7 am - 4 pm PT. We appreciate your business, and we're here to help. Kind Regards, Bobby - The Epson Team.
No so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Photo quality was terrible - had it a week and returned it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi unsweet, we're sorry about your trouble with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.
Sincerely, Sam - The Epson Team.
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly did not connected with my devices laptops and mobile phones I returned it and a bought HP envy
No, I would not recommend this to a friendReturning, Purchasing another Canon printer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it due to so many praises online for epson printers. It would feed 2-3 pages per print and bend and crease the other pages in the tray. Print on half pages even after the paper was set correctly. The noise didn't bother as it's expected just wish the print quality was better, and that it would print correctly. Had it for 10 days, returning it and purchasing another canon printer.
No, I would not recommend this to a friendCanon Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was not as easy as I thought. But the phone printing works great.
I would recommend this to a friendBrand response from Epson
Posted .Hello Mickey, we're sorry to hear that you are having issues with the setup for your WF-3820 printer. Your WorkForce printer is backed by a 1-year limited warranty and includes free lifetime technical support. Additionally, Epson provides useful information to help address most issues, including FAQs and self-help tools, on the product support website at www.epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. If you need further assistance, please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Epson Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up relatively easily and all functions working perfectly thus far
I would recommend this to a friendWorst Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this printer. Multiple issues and it’s only a couple months old. It prints slow and has constant connectivity issues. If it is not one issue it’s another. Don’t waste your money like I did mine.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Justin, we're sorry about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team.
No thanks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Had feeder issue grabbing paper or envelopes since day one. It printed envelopes very slow like it took forever to print just one. Printer is to smart for its own good every time you open tray it asks if you changed paper etc and to confirm it. The settings never matched up with the computer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jamit, we apologize for the experience you encountered with the WF-3820. Your business is important to us, and we're here to help. Epson provides information in the FAQs at https://epson.com/faq/SPT_C11CJ07201~faq-00005f1-wf3820 to help you troubleshoot most problems with paper feed. Your WorkForce printer also includes free lifetime tech support, so if you need further assistance, our Advanced Support Team can be reached at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team.
Don't buy an Epson WorkForce Pro 3820
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not even a year old and it has all kinds of issues. I will never by a Epson printer again. It used to scan photos at very high resolutions. Every time I try to fix the problem, I wind up with more versions of the software. I have very high WiFI so that is not the issue, it is the printer software somewhere.
No, I would not recommend this to a friendGood printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, color is good. Difficult to set up iPhone printing
I would recommend this to a friendSlow to execute Print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well but getting it to communicate with the computer has been tough. Even after giving it a print command it takes 40 seconds before the printer responds. Epson customer service is very difficult to understand, however, they say the lag time is normal. My other printers don’t act like this
No, I would not recommend this to a friendHighly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Works better than expected. Easy to set up.
I would recommend this to a friend