Customer Ratings & Reviews

This printer is packed with features for the size. It is very easy to setup and get connected to your wireless network. It prints fast and copies look great. The ink seems like it will last a long time. The paper alignment can be a little picky and it needs to be precise or the paper will jam. The touchscreen is really neat and it holds plenty of paper for large print jobs.

This printer has fit excellently into my family needs for printing, especially in the midst of a lockdown when schoolwork and office work are both being accomplished at home! Some of the benefits I am enjoying about this printer are that it is small enough to fit into a reasonable sized office or computer room, but large enough with plenty of paper capacity and printing speed/efficiency to get the job done well. Dimensions are 16.7” long by 14.9” deep by 9.8” tall. The printer set up, like previous Epson printers I have had, was very easy-- connecting to the Wi-Fi in my house quickly and getting set up on multiple computers and devices no problem. I like that this printer has an ADF copier/scanner/fax feature and a scanner tray you can manually place items on for scanning. The two-sided printing is awesome and honestly that alone cuts down on paper consumption a great deal. The only thing I will be keeping an eye out for is suitable generic ink substitutes as with other Ink cartridge types from Epson, the replacements are very expensive for the 822 or 822XL cartridges. Again, however, it is looking based on current rates of printing and ink levels that these cartridges will last for many, many prints! Overall I am very happy with the upgrade to this printer and what it is offering for a school and work lockdown household!

Didn’t have a chance to used the fax until now. The feeder doesn’t work it gets jam every time. U have to feed it one paper at a time. Really sucks.

keeps disconnecting from wifi. no matter what I do I have to reenter all my credentials to use wifi printing. I will be returning.

I was looking for a reliable printer that works well with Mac, iPhone, and iPad, and this espon printer has been perfect! It connects seamlessly via Wi-Fi, prints super fast, and delivers high-resolution quality for both text and images. What’s even better? I use it with the Printer AI app to make printing even more convenient and efficient! Key Features of Printer AI: One-Tap Wireless Printing – No cables, no complicated setup. Smart Document Scanning & PDF Conversion – Great for assignments & reports. Ink & Paper Optimization – AI ensures cost-effective printing. I highly recommend this printer + Printer AI for students, business owners, and home users! Download Printer AI today: https://shorturl.at/ale8V

I am not able to apply for my warranty, as the form will not accept my serial number. I have tried several times. Please advise.

Been using the WF-3820 for a few days now and I'm very happy with it. Build quality seems to be good. Features are par for the course with printing, scanning, copying & fax all available. for me the big things I look for in a new printer are easy of use (set up and actual use), print quality and connection stability. So far this checks all those boxes. Set up was a breeze. Can't say that about a lot of other printers. Wi-Fi connection is solid. Print and scan quality is excellent. Time will tell how it is on ink usage but I have no reason to think it will bad. I've owned printers from all the major brands and I can honestly say Epson had consistently been the best.

This is my second Workforce printer. In a household of five folks with 4 students (2 high schoolers and 2 college attendees), we have plenty to print. And working from home has not made things any easier. We are utilizing our printers more than ever. The WF-3820 is an all-purpose printer with the ability to fax (for those who might still be doing that), copy, scan to computer, cloud or drive, and also print via email. Set up was relatively easy, with trying to find all the taped points the longest part of getting everything out and set up. Epson tapes this printer up big time to keep things from moving around during transport. The printer comes with a CD containing the software on it, but if you are like me, you may not have a CD-rom on your computers. I made the mistake of Googling the software instead of following the link provided by Epson in their manual, and ended up with only the Epson Connect software. That was perfect for finding the printer and getting my laptop to talk to it, but came with none of the other software packages needed. Realizing my mistake, I read the directions once again and followed the www.epson.com/support link and did the search for the WF-3820. That did the trick, and I was able to get all the software I needed. I had to go to the printer itself and run the wifi setup to get it connected to my router, but that was super simple. In use, the WF-3820 is a dream. Double-sided color printing was fast and the colors were sharp. Double-sided black and whites were even faster, at just a few seconds per double-sided sheet. We have both iPhones and Androids, both were able to print no sweat to the WF-3820. You can scan docs locally using the interface on the printer or you can use the scan software on a computer, place docs in the feeder, and hit scan. I didn't have any lockups, glitches, or other challenges while using the WF-3820 heavily over the last few days. It just worked-something that is my ultimate compliment. It's not a bad photo printer either. We put high-gloss paper in and printed a presentation for my daughter's criminal law class. The prints looked amazing. Over the last 72 hours, we've used the WF-3820 to do everything an all-in-one is expected to do except send a fax the old fashioned way. We've printed at least 200 pages-worth of documents, both color and black and white, both 1 and 2-sided. We've printed from phones, Macs, and PCs. We've also scanned docs onto hard drives, NAS drives, and Google. At no time did we have an issue or have to restart or reboot the printer. We did run out of black ink already, however, as the printer comes with the standard-sized cartridges. We are thinking we'll have to splurge for the XL version when we buy a replacement. Overall, highly recommended!

I have read reviews based on the constant disconnect of the WIFI signal for the Epson WF-3820. I learned that if the WIFI router is set to "Smart Connect". or something similar, the printer will not maintain a connection. However, in my case, I had to set my WIFI router to where 2G and 5G were displayed. In doing so, this printer connects every time. I hope that Epson addresses this issue. Hopefully by providing a fix in their next firmware update. I have an older Epson WF-3520, and my other router is set to Smart Connect, and the printer connects every time. The huge disappointment was to discover that the "automatic" double-sided printing feature was removed. The WF-3820 does not fit in the class of being economical. Hense the inexpensive price being asked. Epson makes up for the low cost of the printer in printer ink.

We've had this printer for a month and no problems. Reason for buying--our HP wasn't reliable. This Epson is not installed to bluetooth, but the HP was. We've found this to be a very fast printer. Also like that we can feed several pages at once for printing or scanning. Often we have a multiple page document and lifting the screen was a problem. It isn't with the Epson. We did have it installed professionally.

Epson has always made a solid printer. This one is no exception. Very functional and easy to use. The print quality is very good. I have not had it for enough time to know the toner yield but my experience with Epson is it has been very good. Definitely recommended!

Text and graphics are very good for the price. Setup was easy to do connecting to my Linksys mesh network. Print from iPhone, iPad, and windows pcs without issue. Initial cartridges are lasting longer than I expected. I have not printed photos on the unit so can’t speak to that quality.

The Epson Workforce 3820 Is a great. All-in-one printer scanner copier. It features wireless, Print, copy, scan, fax, as well as Ethernet. It also features precision core heat free technology. This is an excellent product for a small office or business. It is great priced at only about $150. This is a review for the Epson Workforce Pro WF-3820 Wireless all-in-one printer that I received free of charge to do a beta test and review.

Replaced a 10-year-old HP with this device. Easy set up, reliable, and speedy printing. It comes with a mobile app that allows you to remotely control the device and use your cell phone camera as a scanner. Would recommend to others.

Quick and Straightforward setup via the touchscreen. Copying and scanning is fast and good quality. The wide-format printing is excellent, I was able to print my large technical diagrams that looked crisp and clean. I was also able to connect to my google account and access my documents which makes life easy. The wireless connectivity is much better than my previous device and is a huge upgrade for me.

This printer is GREAT!! Easy to set up, easy to scan, double-sided printing is awesome and, whether black and white OR color, it is very FAST. I would highly recommend this Epson printer.

This printer was pretty good, but I would not rate it as one of the best. It was super easy to set-up and get started, so that was a plus. The printing quality is very good and the ink didn't smear coming off the printer, another plus. Unfortunately the ink did not last very long at all. I printed a 40 page powerpoint for school and it finished all of my blue ink. I thought I did something wrong when I printed and messed something up, but that was not the case. I opened it up and shook the ink and it was done. I think if this printer is being advertised for a small business the ink should last a little longer than 40 page powerpoint. Thats the reason I gave it 4 stars.

The Epson WF-3820 Pro has checked all the boxes for us! Easy to setup, and we can print wirelessly from our PC or any of our mobile devices which is insanely convenient! The prints are high quality, and the copy function is something we use every day. A few extra ink cartridges and this will be the work horse of our office for quite awhile!

So far, working well... that is, when we can it to work on our wireless network without being told that the printer is offline or can not be found on our network. I don't know if this is coincidence or not, but ever since we installed this printer on our Wi-Fi network, our Wi-Fi smart televisions have been having trouble connecting to our streaming sites. We are unable to figure this out.

The Epson - WorkForce® Pro WF-3820 Wireless All-in-One Printer brings efficiency and technology to an AIO printer platform. Fast B/W printing up to 21 ppm and Color up to 11 ppm any printing project will be completed in a timely manner allow the user to focus on their next document or task. WiFi, WiFi Direct, USB and Ethernet connective ensures fast transfer of data. Accepting numerous paper sizes and finishes, you can complete nearly any project you may need to print. I found this printer to be easy to set up, the touchscreen and menus are user friendly, and the paper capacity is excellent at up to 250 sheets of standard paper. The scanner function was great and once set up, scan to pdf or email was helpful. Offers 2-sided duplex printing, but at lower ppm speeds. PROS - Epson quality and brand recognition - Easy to find replacement ink - Clean and crisp ink and print - Fast speeds ppm - Technology and connectivity is great - Numerous Paper sizes and textures can be used CONS - Ink can always be expensive - Ink is not as long lasting as color laser