Customer Ratings & Reviews
- Model:
- C11CJ07201
- |
- SKU:
- 6426722
Customer reviews
Rating 4.3 out of 5 stars with 2523 reviews
(2,523 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Customers are saying
Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Dishonest Company
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works fine, if you are okay with firmware updates disabling your printer for using an after-market ink cartridge. Shady, deceptive, and completely infuriating business practice.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, the Epson WF-3820 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible, and even if described as compatible, they may not function properly. Epson provides information about the design of the printer on the box as well as many other locations, including materials shipped with the printer. From time to time, Epson updates its firmware to ensure the printer operates as designed. Sincerely, Kevin - The Epson Team.
Rated 1 out of 5 stars
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Slow and had problems a lot with the ink and color papers
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Elyn, we’re sorry to hear you’re having issues with your Epson WorkForce Pro WF-3820. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team.
Elyn
Rated 1 out of 5 stars
Poor service and manageable printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to keep fixing the printed fire it to recognize the job including printing. It doesn't help that it took longer than stated to recieved it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Pendragon, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team















