Customer Ratings & Reviews

The Epson 3820 is an very efficient home office printer. The set-up was easy. The print quality is excellent.

Really needed a new printer. This brand has always been a great buy.

Easy to set up and prints very well. Much faster than my previous printer. Quality of print is very good.

Easy and convenient. Saves me times and money. Can print when I want at all times.

Easy to install and use. Documents are printed clear and well. Photos are good.

Works great, super quick and prints quality prints. Easy setup up for both product and Bluetooth.

Easy to set up and didn’t need a pc. I put it in the family room so we can copy, scan and print from our phones. Everyone in my home downloaded the epson smart panel app, which lets everyone print to it wirelessly. It came with a small amount of ink, but o got a $20 black ink cartridge for the future. Great printer.

Really easy setup and prints beautifully. Absolutely love it!

This printer was very easy to set up on a wifi network. It gives crisp clean printouts, and clear scans.

It works. It disconnects from the internet every now & then.

Great printer, scanner and fax combo. Reccommend. Love you......

I absolutely love my printer! After getting some advice from the sales person I think I made the perfect choice.

Only used it a few times since buying it. I like the FAX feature, since many printers/copiers/scanners do not have FAX capabilities anymore. The copies look clear, the machine isn’t very loud when copying. The touch screen feature is good, you can adjust the screen also. The one quirky thing that happened a few times, was that it kept telling me that there was no paper in the tray, when it did. I just adjusted the paper in the tray, fanned it etc.

Works great and simple to install. Excellent value for the money.

This printer has exceeded my expectations. The print quality is excellent as well as the print speed. The best features for me are the ability to print from my phone and the option for two-sided printing.

Super easy to set up and get started. Connected to the network with no issues and great print quality.

Works well. Make sure that you start up with the toner provided. I tried to use the toner from my old 3820 and it worked, but when I came to use the toner that originally came with the printer, it would not recognize it. It is special toner for use with initial start up.

Excellent fast and easy to use use and the ink is so cheap after market ones work great.

Nice print quality. One thing is that it can take a little while to warm up for the first page, and it was difficult to pair with my MacBook Air 2 via wiFi at first.

Had this model for a month now. Printing docs works great. Today I tried the copy function and then the scan function. Bummer. Pressed copy about 10 times. Nothing. A couple more times and it finally copied the document. Then tried scanning it. Got either no response, or after 5th try, prompted to download scan program. Pushed that prompt. Asked me what printer but didn't list any. Then kept sending me to doc destination. Took 3 tries to input " computer" and not "cloud" or "wsd." Then kept sending me to maintenance and two other unrelated choices. Then a "send" prompt pops up on the side. Press that and it sends the image to the computer. I finish the scan and have no luck finding it in my pdf files. Do the whole thing over and select jpeg and destination "my downloads". I finally get success and locate the scans in "my downloads." I am ready to take this epson back. What a total pain. Read all of the reviews. Did I just get a bad one, or what?