Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Brilliant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the whole COVID-19, I have worked from home. I needed to update my printer. The Epson workforce pro WF 3820 is an all in one printer and just amazing. The clarity on the prints are outstanding. I am very pleased with this product.
I would recommend this to a friend - Pros mentioned:Price
Great value - work hourse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of this model. I use it a lot for my business! Very happy with everything, great value! Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
I like epson only!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect, easy to use, easy to operate for everyday use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. Was able to connect my phone , tablet, and laptop. Nice design and easy to use.
I would recommend this to a friend Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took some time to set up but conects Fine from another room.
I would recommend this to a friendNot good for double sided scanning!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer overall is a decent one…however… when I bought this in the store (Los Feliz), I specifically asked the customer service representative if this printer has the ability to scan double sided pages.. he was nice enough to look up the product and its properties, and his results were that indeed it did scan double-sided pages. I was really happy to have found the printer/scanner that I needed to be able to do some work from home. The next evening after I set it up and tried to scan a double-sided paper, I could not find the option in the drop-down menu of the scanner! I searched and I searched, tried going on advanced options and the only way it was going to let me do what I needed to do, was to scan one side of true page, take it out and scan the other side.. If I had a stack of documents that needed scanning this works be a terrible chore! I was really disappointed and didn’t have the energy to pack it up, drive it back to Los feliz store and argue about how this thing was misleading.. if the rep would have told me this, I would have never bought it.. and to top it off it’s pretty loud on the start up and shutdown.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Shorty13, we're sorry to hear about the disappointing experience you had with the WF-3820 printer. Your WorkForce printer is backed by a 1-year limited warranty and includes free lifetime technical support. Additionally, Epson provides useful information, including FAQs and self-help tools, on the product support website at www.epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-WF-2860/s/SPT_C11CG28201#questions. If you need further assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
- Pros mentioned:Ease of use
New printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was easy to setup through the app. Nothing bad or good. Its a printer and gets the job done.
I would recommend this to a friend - Pros mentioned:Ease of use
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! Simple set up and just as easy to use. Only complaint is the instructions on to how to open the ink cartridge cover is poor. Had to Google it. Otherwise I’m more than pleased with the product.
I would recommend this to a friend - Pros mentioned:Print quality
Better than HP!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s extremely quick to copy . It also prints words with sharp black ink that was installed.
I would recommend this to a friend - Pros mentioned:Print quality
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good so far. Good printing and copying quality.
No, I would not recommend this to a friend It will do the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson is easy the setup with Wi-Fi Thought printer would have a stronger frame so handle with car. It can print from your computer or phone from anywhere. Ink replacement cartridges are expensive! And, will not work with aftermarket refills. Great for small jobs I have at home. I will return to HP printers.
I would recommend this to a friend- Pros mentioned:Ease of use
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to set up without a computer. I did all through my iPhone and plugged it into my router. I can print from my iPhone which is what I always seem to need.
I would recommend this to a friend - Pros mentioned:Print quality
Works for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for what we need it for. Not too fancy. Just enough.
I would recommend this to a friend - Pros mentioned:Ease of use
Good print
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It good and easy to use. All I need in my house. Easy to installer
I would recommend this to a friend Replacement Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love the new EPSON printer, however, I am already experiencing misfeeds from the paper tray (more than one sheet fed at a time) which was the same issue that I had with the printer I just replaced.
No, I would not recommend this to a friend- Cons mentioned:Wireless connectivity
Wifi troubles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldve given this product 5 stars but Im having issues.with it staying connectednto my wifi. So to use it Im having to do everything with the wifi direct option. Once I figure the issue im sure i can rewrite this review cause im.happy with the product so far besides the wifi issue.
I would recommend this to a friendBrand response from Epson
Posted .Hello BruceC, we appreciate your feedback on the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Ease of use
Dependable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this printer, used for home and small business. Very easy to use.
I would recommend this to a friend - Pros mentioned:Print quality
Great investment
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great printer I utilize this for my home office
I would recommend this to a friend - Pros mentioned:Print quality
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is very nice and prints well. Would recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Sheshe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product and it is easy to use. I recommend
I would recommend this to a friend