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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2521 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,521 reviews
  • Rated 4 out of 5 stars

    WF-3820

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice printer so far. I've only had it for 3 weeks now. Great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EPSON WORK FORCE PRO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great little addition to our home office VERY HAPPY with its performance !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pieve of crap printer! Sooooo disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! 1) Paper jams, all printing is slanted! Trying to print labels and they are all off! Even regular printing is at an angle. 2)The paper feed is off. No way to adjust this! 3) I have to remove and re-add the printer regularly as it just stops connecting with WiFi! 4) Goes through ink like a sieve! Then almost impossible to get to the cartridges! Of course "able to the return" date ended yesterday!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Tiish, we are sorry to hear you are having trouble with your Epson printer. Your WorkForce Pro WF-3820 includes a One-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would like to hear about the specific issue(s) you are experiencing and can be reached at (562) 276-4382. Hours: Monday – Friday 7am – 4pm (PT). We look forward to your call. Regards, Dylan – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. I would highly recommend this printer. Easy to operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, when it works.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this printer for a little under 2 years. At first it was great! No issues.. but as time goes on, every single time i try to print something, i have to sit and reconnect to the wifi. Sometimes that doesnt work, so i have to specify connect to my phone, and print my document from my phone. I keep getting system error with updates.. It is starting to become frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson Printer & Scanner is EXACTLY what I was looking for and needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    slow, but reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good little workhorse. not fast, but reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has been great. It has been very easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Love Epson brand products. The settings are easy to navigate and the hardware seems to be sturdy. The separate cartridges are convenient when.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer ever. I love how easy this printer was to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson WF3820

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Nice photo prints, easy set up, fast for home printing jobs. Great sale price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only been using it for a few weeks & I've had no problems with it. I've used scan, copy, & print (letters, documents, haven't done photos yet). I don't know about the FAX as I've never used it on any of my printers. The ink actually costs less (probably by half or more) than any of my other printers. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prints great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First non hp printer, wishing would have made the change sooner. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making the switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer I have always stuck with HP however this was a good price. I am very happy that I made the switch with this one. Works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and great printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy setup...very good quality of printing. Like the control panel. Used the fax sending a day ago and worked well. Overall we are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copier/printer/fax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good copier/ printer/ fax for home. It doesn’t seem to be as good in producing photos though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for 4 weeks but it set up without a problem, network connections to laptop and desktop all good. Sound mute is a plus. Print quality A-OK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done, but not perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and generally gets the job done if you don't have to do a large amount of printing. That said, the wifi doesn't always connect easily, and it runs out of ink very quickly, so be prepared!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Timothy, we appreciate your feedback on the Epson WorkForce Pro WF-3820. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team Epson

  • Rated 5 out of 5 stars

    No more multiple pages!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace another similar model. Paper feed is accurate and quick. The old one would send four or five blank pieces of paper thru the printer, this one does not :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terriffic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple to use and terrific speed. The original ink has printed over 200 pages to date.

    I would recommend this to a friend