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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 2522 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,522 reviews
  • Rated 5 out of 5 stars

    Pretty good printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty happy with this printer. It connected through my home network easily, although once I had to uninstall and reinstall it on my 9 year old computer. I'm a little surprised that im getting dozens of pages, bot B&W and color, with the starter cartridges. The scanner seems to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente very good thank you. It vey fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy for me and i have a vision problem so that was a pluse for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workforce Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WF printers for years. This is a replacement for one that recently died. I purchased because of the incredible sale price on printer and service plan at Best Buy. I have not opened box and installed yet but I know it will be incredible like the one it is replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob goodall

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Easy-to-use and designed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Ink lasts longer and was very easy to set up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bill E.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WF-3820 is a Good copier. Clear copies, fast printing, even in color. Scan feature is not so good. Very slow scanner, and will NOT automatically scan both sides of a document. Very cumbersome to scan both sides manually, and arrange into a pdf document. Would not recommend the WF-3820 if you use the scan feature frequently.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Bill, we appreciate your feedback, and we'll forward this information to the relevant department to help improve future Epson products. Your WorkForce Pro WF-3820 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you ever need assistance, Epson provides useful information, including FAQs and self-help tools, on the product support page at www.epson.com/s/SPT_C11CJ07201. You can also contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 4 out of 5 stars

    Set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time getting it to connect to my WiFi. Ended up plugging it into my computer directly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Workforce 3820

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and works great. Not too big if you need to take it with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use. Does everything I needed for a basic home printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WorkForce Pro WF-3820

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to setup and connect to my wi-fi. Only had it a few weeks but works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to use - so far so good - no problems yet. Good one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Ratliff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is working ok right now but having trouble when printing ejecting to much unprinted copy paper along with the printed copies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and pleased with new printer. The printer is working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great work horse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great work horse. love the fact that it is wireless. and compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great delivery! Very user friendly highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy. This worked OK for us for about 6 months. It never stayed connected to wifi and we had to plug in to print, which I was willing to live with. The ink is expensive and you do not have the capability to print when one of the colors or black is out -- they ALL need to be replaced. Most recently, just under 2 years after purchasing and using lightly-regularly, the feeder mechanism is spitting out 5-10 pages at a time, with the print scattered over multiple pages. It is starting to jam. My parents have the same printer and took it apart to find a broken piece inside that cannot be replaced. I am SO disappointed as this was not a cheap printer for a home office. Likely will not buy another Epson.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello RachelK, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the right choice, performs and meets expectations. would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never purchase another Epson Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have ever purchased. Since day 1 it constantly has paper jams. Every time I try to print something it makes this terrible grinding sound, then says it has a paper jam. It also says the paper tray is empty when it is half full. I called the warranty phone number. After an 1.5 hours on the phone with them we were able to get the printer to work for about 10 minutes before they same cycle started all over. NEVER AGAIN!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello lynn, we are sorry to hear our previous attempts have not helped you resolve the issue. For further assistance, our Epson Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your business, and thank you for your patience. Kind Regards, Dylan– The Epson Team. Epson

  • Rated 5 out of 5 stars

    Home office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a home set up & I love the fast print out

    I would recommend this to a friend