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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 2490 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,490 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and got it for a great price. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal made even better with a sale and trade in allowance. I had an Epson WorkForce 3620 for several years that quit printing, probably due, at least in part, to using cheap ink. So far I have been very pleased with Epsons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The old printer was non-functional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Working properly and easy. Small space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Easy to install print cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    New printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as promised. Easy set up and operation. Print quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer does it job without any issue........

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift for my daughter. Easy setup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A major headache!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy another Epson product. Have had problems from the time I bought it where the printer would not stay connected to the computer. Got no support from Epson. So I tried Best Buy tech support. Must have called them at least 6 times. The last person who worked on it appears to have succeeded. We shall see .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kelly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Like the fact that you don't have to join an auto ink program. We don't print enough for the cost of the program.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 3 out of 5 stars

    Would not buy again if i had a choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, constantly disconnects from the wifi, have to reconnect it daily. Have tried the suggested resets and nothing works.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Dondeb, we're sorry to hear about the Wi-Fi issue on the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. If you have any questions, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eason printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine easy to set up It found WiFi immedietly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some problems getting the machine set up, but Candler of the Savannah Geek Squad has been great and very helpful. 5 stars to him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. The size of the printer saves space.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Printer !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this printer. You can't beat it for the price. It does everything and even has a fax. Looks and works great. I use it in my home office everyday. A little tuff to set up though. But if i can figure it out anybody can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long-lasting

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a very long time. I only regret not checking the prices of the ink because the ink is very expensive otherwise it's a very useful product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the old HP. At least so far. A few software connectivity issues but all have been fixed.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 2 out of 5 stars

    pick something else

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well until it didn't. It insisted on new Epson cartridges after having used off market for some time. Ok fine. But now it refuses to recognize the black Epson cartridge. Spent 20 minutes troubleshooting. Also had problems with it connecting on the network.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Sandra, we apologize for the disappointing experience you’re having with your WF-3820 and would like to see if we can help resolve any issues. Please call Epson Support at (562) 276-4382 between 7 a.m. and 4 p.m. (PT). We appreciate your feedback and will be sure to pass your feedback along to our product teams. Regards, Dylan – The Epson Team Epson

  • Rated 5 out of 5 stars

    Perfect home use printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this printer !! Can’t say enough!! EVERY function works exactly as it’s supposed to ! For home use it is PERFECT !!! Highly recommend it !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. I use it in our camper van for business use. The only draw back is that it goes through ink like water over a dam.

    I would recommend this to a friend