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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 2490 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,490 reviews
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Exactly what I needed to print materials consistently for my students. Demo ink hasn't ran out either!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Working good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know had to get an on line driver? had to get help from Best Buy personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Printer - Outstanding Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive printer. The software is outstanding. If the printer is connected using the Eithernet option, the software actually installs itself on other network-attached computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson WF 3820

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was kinda of a pain to set up everything since I had to find the download. But overall it was a geed deal and its printing fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, I also have an old Epson. Only reason it didn't get 5 stars was because there were some difficulties in the set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the printer, but have only been using it a short while . I shall be able to give a better review after longer use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Return printer, buy new one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful service and information for buying replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was pretty easy too set up the wire less set up pretty easy. it works real easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, scanner, and fax combo. Replaced a broken Brother that worked well also for ma y years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi use and won't take up too much space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget about all the other more expensive brands. This multi use printer does the job and it does it well. Ink is cheap, unlike some other brands, and very easy to install. Make sure you clean your nozzles every month to keep it running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Easily connected to Wi-fi and to my surprise it was printing double-sided! It has only been a short while since I purchased however, I had an Epson printer previously that lasted over 10 years. Excited to see how this will go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a good purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well once you can figure it out. It’s a little bit tricky to learn how to scan things. I had to use google a few times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my hp printer which lasted only a year so far this seems to be pretty good. It’s fast I haven’t had any disconnects. The

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Unsatisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I was only able to use my printer for about a week or so before I received an error message that I was not able to fix. It is great when it is operating. My printer is down until I can get an in-home Geek Squad appointment, which seems to be impossible to get. Thank you.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello SylviaGKelley, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Wastes a ton of paper!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Epson WorkForce Pro WF-3820 wastes an enormous amount of paper. It intermittently pulls multiple pages through during a print. Sometimes it will pull several pages stacked straight so the print survives. Other times it overlaps the pages, splitting a single print page and wasting all the pages. My estimate is that it pulls at least 40% blank pages through, and maybe 20% overlapped and ruined pages. I called Espon and they told me they'd send me an email with service centers in my area. No doubt they'll charge me for servicing it. They also tried to sell me a maintenance plan. My bet is they make more on the maintenance packages than they do on these junk printers. How about this plan, Epson: Make your products with quality, and fix anything that's broken.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-In One.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need new all in one with land line fax. Was a great price too. What was advertised works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS PRINTER!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on ever replacing the ink cartridges with third party cartridges, it will not function. Mine was working fine with third party ink cartridges until I updated to the latest firmware and now it will not recognize the ink cartridges. There is no way to go back and downgrade the firmware and now I basically have a brick of a printer with full ink cartridges. Epson has been sued for this practice and I hope that they pay out big time! I will avoid all Epson printers for now and highly suggest you do the same.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I will update the review when I have more time to use it. This is a replacement for the prior Epson Workforce that broke on us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how this printer is bluetooth. Definetly worth the money and its for a great price. Perfect for a student and for home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for my needs. I use this printer to make buttons and the colors are vibrant.

    I would recommend this to a friend