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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2523 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

84%
would recommend
to a friend

Customers are saying

Customers are pleased with the WorkForce Pro WF-3820's print quality, ease of use, and overall performance. Many find the setup process quick and simple, and appreciate the printer's compact size and quiet operation. However, some customers have expressed concerns regarding connectivity issues and the functionality of the paper tray. Despite these drawbacks, many feel it's a great printer for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,523 reviews
  • Rated 5 out of 5 stars

    Epson WF-3820

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Epson printer with the scanning, perfect for the home office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of replacing all cartridges to print

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this printer except if you give out of color ink and only have black ink or vice versa. You will not be able to print unless you replace all low cartridges. I wish you could still print with the cartridges that are not low. Hopefully the manufacturer fix this issue.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Brittney, Epson printers contain a permanent print head that must be charged with all colors to work. Even when you are printing only black text, a small amount of color ink is used to keep air bubbles from entering. Air bubbles can damage the print head. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson

  • Rated 1 out of 5 stars

    Well, it does print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints alright, but that's about where things stop. If I try to use the automatic document feeder on the top to scan anything, it jams 100% of the time, so if you've got a lengthy document you're trying to scan, you have to do it one page at a time on the glass scanner. Additionally, this printer will not stay connected to WiFi no matter how close it is to the router. If you try to reconnect to WiFi using the touch screen, you get an error, and the only solution is to unplug it (not even turn it off and back on again, but unplug it entirely) and then boot it up again. This process takes several minutes. We have to do this every time we want to print something as it only stays connected to WiFi for a short while. Finally, the Epson software is dated and clunky. The settings aren't intuitive at all. Overall we do not recommend this as a printer, which is a shame, because it's the third one we've tried in just over a year.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Jaydee, we sincerely apologize for the multiple issues you encountered. Your WF-3820 printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. Please allow us to assist by contacting our support team by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. We hope to hear from you soon.
      Kind Regards, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great printer, amazing results.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This all-in-one computer comes in handy at home or office! It is very convenient and does not take up alot of space. I would recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect home office partner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything and more for my home needs. Great with my work projects and perfect for my kids needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WF-3820 Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product, bought it because a friend bought the same model and is very satisfied with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this a few months but it is working well in color and B & W. The sale price was a nice surprise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helpful Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some problems getting the machine set up, but Candler of the Savannah Geek Squad has been great and very helpful. 5 stars to him!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson - WorkForce Pro WF-3820 Wireless All-in-One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good All in One Printer! Epson quality & efficiency too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All -in-One Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very efficient, but a little noisier than expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tired of buying junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer in November 2022. In the last 3 or 4 months it's been nothing but trouble. Paper jams constantly, print quality is poor, sometimes it won't print because the cartridge is not inserted properly, ( when it is inserted properly). And the list goes on. Today it was down most of the day until I lost my temper with it and threw it across the room into the wall. After picking up the pieces and hooking everything back up, it worked. It's been working about a half hour now. Can't wait to see what's next. We will be purchasing a different printer soon and it won't be an Epson.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JimF, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 1 out of 5 stars

    Don’t recommend this printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has frequent issues. These issues printing delays and blocks, sometimes for printing due to frequent product updates, as well as diagnosable connectivity issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JoJo Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence small and efficient printer for all types of jobs. I would recommend this product to anyone looking for a great work or home printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great painter just for paperwork needs only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doc paperwork. No need for pictures or art design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BostonTennisPlayer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High built quality unit, but the inks so tiny cartridges and costly for heavy prints of long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome I brought it for my husband so he can print his pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson WF 3820

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It was kinda of a pain to set up everything since I had to find the download. But overall it was a geed deal and its printing fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely satisfied with our purchase as the printer has met all of our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi use and won't take up too much space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget about all the other more expensive brands. This multi use printer does the job and it does it well. Ink is cheap, unlike some other brands, and very easy to install. Make sure you clean your nozzles every month to keep it running smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, I also have an old Epson. Only reason it didn't get 5 stars was because there were some difficulties in the set up.

    I would recommend this to a friend