Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
Perfect printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Practical for all your printout or scanning, compatible with Alexa and that's awesome
I would recommend this to a friendEpson is my favorite priner
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New printer finally working correctly. Not happy about the cost of the toner kits.
I would recommend this to a friendGreat Printer.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already had one love that we can print photos off our phone from it and documents. Got a second one for my mom she loves it.
I would recommend this to a friendDecent printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay printer. Had a hard time setting up. Issues with the software had me having to delete it and reinstall. And the printer keeps picking up more than one paper when printing. For the price I expected better.
No, I would not recommend this to a friendgood printer, sheet feeder sucks.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. Sheet feeder for the scanner seems to jam every time.
No, I would not recommend this to a friendMy Purchase of the Epson-Workforce Pro WF-3820
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employee was helpful and patient with my questions. He showed me several options, until I found what I wanted.
I would recommend this to a friendMeets Expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the printer is working as expected. You have to follow the instruction carefully for the wifi connections.
I would recommend this to a friendGreat printer, slow scanner
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer, but if you are doing heavy scanning this is not the fastest to scan documents.
I would recommend this to a friendWorks about the same as a HP Printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer worked ok but I didnt really like it. Bought it because it was on sale, not suited for my needs.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect device. Still trying to figure out how long the ink will actually last in a real world situation
I would recommend this to a friendGreat for teacher use!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I switched from HP, which was twice the cost but did not meet my expectations. Get this one!
I would recommend this to a friendEpson 3820 Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a good choice of printers on-line. It was easy to order the printer I wanted. It arrived approx. a day later than planned; but, due to the weather and holiday season, any delay was expected and understood.
I would recommend this to a friendGreat 4-in-one printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t beat the sales price. Has 4 ink cartridges so saves on ink. Replaced a 14 year old product by another company. Works well.
I would recommend this to a friend- Cons mentioned:Wireless connectivity
wifi issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the printer, but it would not stay connected to my wifi. I spent hours troubleshooting on my own, working with Geek Squad, and on the phone with Epson customer service and still could not get the issue resolved. I returned the printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ChrisG, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
Sincerely, Sam - The Epson Team.
Great experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First experience with System other than HP. Totally an improvement. Installation took me a bit of patience but the equipment quality far surpassed what it replaced. Totally recommend Epson.
I would recommend this to a friendEason great printer line!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the EPSON printer line. A work horse printer for sure
I would recommend this to a friendOk printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had problems with this printer. It would spit out all the paper that was in the tray. After talking with the geek squad I returned the printer for a new one. The new one did the same thing. I did some research on the epson sight and found similar complaints. I tried thicker paper and finally was able to print correctly. Very frustrating!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
not great support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible tech support. Only emails available, no chats. instructions were limited.
No, I would not recommend this to a friendGets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall printer. Wish it had wireless fax. Print quality could be a little better but it works for me.
I would recommend this to a friend- Cons mentioned:Wireless connectivity
Useless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is okay...when it connects. Every time I need to print I have to manually connect it to the wireless network. it's siting 5 feet from the router and won't connect. When it does connect, it takes approximately 15 minutes for the connection to take and the thing to print. Do not buy unless you want to be frustrated by simple tasks.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello F00lish, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your WorkForce Pro WF-3820 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.