Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
Best Buy sent me a used damaged printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was sent a used printer with a broken piece that had been glued back on. The box had a damaged corner and was dirty and dusty especially on top. The printer had smudges on top and I found a tiny piece that had fallen off. When I figured out where it belonged I could see a little spot of glue where someone had attempted to glue it back on. I was very dissatisfied with this so I had Best Buy send a new one. When I returned the old one I kept the ink cartridges that came with it. I knew they would just be tossed out or leak during shipping. I loaded the ink cartridges into the new printer and the black which showed full before was now half gone. The colored ones went to 3/4 full. After printing about 20 half page labels in black ink the black ran out and the color cartridges shrank to about 1/4 full. I had only printed 1/2 sheet black labels- no color. I had saved the new cartridges that came with the new printer so I used the black to replace the empty black cartridge. It would not accept it. I ordered a black cartridge and used it. Now after I printed another dozen labels the black is already shrinking and the.color shrank to about 1/8 full. Yes all of them. I have not printed a single colored sheet. I am keeping track of the number of half page labels I print - No color at all. If the color continues to drain and runs out it will cost me $60 to replace then. I’ve already spent $20 for the black. I can’t afford to keep spending $80 just to print a few dozen 1/2 page black labels. If this is how it’s going to be the printer will be returned and I will find a replacement that is more efficient. I could only give a one star rating because of the used printer that was shipped to me and the excessive use of ink and the inflated price to replace it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear Valued Customer, we're sorry to hear about the issues that you had encountered with your purchase. Your WorkForce Pro WF-3820 printer is backed by a 1-year limited warranty and includes free lifetime technical support. Please allow us to assist by contacting our support team by phone at (562) 276-4382 or email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3820; Hours: Monday - Friday, 7 am - 4 pm PT. We look forward to hearing from you. Sincerely, Bobby - The Epson Team.
- Cons mentioned:Paper tray
Piece of junk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Epson printer ever purchased and will be my last. Worst printer that I have ever used. Constantly having different problems but especially paper jams.
No, I would not recommend this to a friend Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Afordable home office grade printer with everything you could beed in a printer printing on regular size paper
I would recommend this to a friendGreat printer. Easy pick up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so glad to find this product in stock and use curbside delivery. Everything was a breeze and we really like this printer's capability to auto feed multiple documents for scanning.
I would recommend this to a friendOWNER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PRODUCT PROVIDES THE WORKPLACE WITH THE TECH. THAT THE OWNER CAN RELY ON TO PERFORM MULTIPLE TASKS .
I would recommend this to a friendSetup instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup instructions were a little vague but after a little help from youtube got it going,
I would recommend this to a friendNeeds better Wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great when it actually wants to print. The wi-fi is kind of sucky. I can't print from my Iphone which is super annoying!
No, I would not recommend this to a friendAverage Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine for minimal work. It is very slow. Has a lot of updates that pop up. The ink that comes with it doesnt last very long and was cheaper through other places instead of Epson.
I would recommend this to a friendBrand response from Epson
Posted .Hi Shopper, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. Our Epson Support Team would be happy to help you adjust the settings of your WF-3820 to optimize ink usage. They can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Once again, thank you. Regards, Dylan – The Epson Team.
- Pros mentioned:Print quality
It’ll get you by.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay printer if you can’t afford a laser. It’ll get you by.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Tony, thank you for your purchase and for taking the time to share your experience. Your WorkForce Pro WF-3820 printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, Epson provides useful information, including FAQs and user manuals, on the product support website at www.epson.com/s/SPT_C11CJ07201. You can also contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Once again, thank you. Kind Regards, Bobby - The Epson Team.
Portable printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. Bought it as a portable printer and it does just what I need for the price.
I would recommend this to a friendW0rkforce Pro WF-3820 Wireless All-in One Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good printer, will recommend to everyone. Easy setup with wifi.
I would recommend this to a friendGood all-in- one.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good all-in-one, meets my needs for personal and work tasks.
I would recommend this to a friendBest printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer,one in all Beautiful pictures all the colorful
I would recommend this to a friendBest printer for price range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price and seems to be better made than more expensive printers from other well known brands - has deeper paper tray, feeder, & easy to read controls.
I would recommend this to a friendWhy the different ink cartridges?!?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What’s frustrating is that I have to buy a new printer every 2-4 years. And every printer has a different ink cartridge. Why?!?!?! Ridiculous!
No, I would not recommend this to a friendEpson WF 3820
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well. I travel a lot and I'm at a lot of BNBs; and it repacks well.
I would recommend this to a friendWorkhorse in the stable.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. Does everything I need. Workhorse for sure.
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but wish I had gotten another machine. The print quality wasn’t that great, and it jammed the paper often. However I open it after the return policy period.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Vtorius, we are sorry to hear that you are not completely satisfied with your printer. Your WorkForce Pro WF-3820 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Dylan – The Epson Team.
- Cons mentioned:Paper tray
Don't Waste Your Money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money. I have had this WF-3820 five weeks. Paper jams already and today, after I pulled out the paper tray, it would not insert all the way back in. I called Epson customer service and could hardly understand agent. She said unit was defective and gave me two options to return to Epson, both of which would place holds on my credit card (as far as I could understand). So disappointed!
No, I would not recommend this to a friend Not bad for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I need. Not very ink-friendly though and color XL cartridges are scarce and expensive.
I would recommend this to a friend