Customer Ratings & Reviews

I was sent a used printer with a broken piece that had been glued back on. The box had a damaged corner and was dirty and dusty especially on top. The printer had smudges on top and I found a tiny piece that had fallen off. When I figured out where it belonged I could see a little spot of glue where someone had attempted to glue it back on. I was very dissatisfied with this so I had Best Buy send a new one. When I returned the old one I kept the ink cartridges that came with it. I knew they would just be tossed out or leak during shipping. I loaded the ink cartridges into the new printer and the black which showed full before was now half gone. The colored ones went to 3/4 full. After printing about 20 half page labels in black ink the black ran out and the color cartridges shrank to about 1/4 full. I had only printed 1/2 sheet black labels- no color. I had saved the new cartridges that came with the new printer so I used the black to replace the empty black cartridge. It would not accept it. I ordered a black cartridge and used it. Now after I printed another dozen labels the black is already shrinking and the.color shrank to about 1/8 full. Yes all of them. I have not printed a single colored sheet. I am keeping track of the number of half page labels I print - No color at all. If the color continues to drain and runs out it will cost me $60 to replace then. I’ve already spent $20 for the black. I can’t afford to keep spending $80 just to print a few dozen 1/2 page black labels. If this is how it’s going to be the printer will be returned and I will find a replacement that is more efficient. I could only give a one star rating because of the used printer that was shipped to me and the excessive use of ink and the inflated price to replace it.

Printer works well but i specifically bougjt it because of the scanner however the scanner doesn’t work. No help with customer service. I should have bought a printer only or saved more money and bought a quality HP scanner

Love epson printers one at home and elsewhere prints on photo paper great pic come out beautiful.

Was so glad to find this product in stock and use curbside delivery. Everything was a breeze and we really like this printer's capability to auto feed multiple documents for scanning.

PRODUCT PROVIDES THE WORKPLACE WITH THE TECH. THAT THE OWNER CAN RELY ON TO PERFORM MULTIPLE TASKS .

[Employee of bestbuy] A lot of updates and disconnected from my internet a lot

Ink clogging constantly is a pain. Just needed a printer to work without issues.... and this one has had them! We've updated the printer and it still sporadically connects to WIFI. Very upset with the performance.. will be hitting the dumpster on fire out back in the coming week.... If you're looking to purchase this printer, DONT!

Use this printer at work and decided to buy for my home. Great printer and scanner. The scanner is fast also.

I love my new Epson Printer! I have always bought and used HP printers, but I love my Epson a lot more!

Love the EPSON printer line. A work horse printer for sure

Very simple ordering and pick up from Best Buy. Printer is exactly what we needed.

It’s an okay printer if you can’t afford a laser. It’ll get you by.

Setup instructions were a little vague but after a little help from youtube got it going,

Good small business printer. Told the best buy associate what we needed and he presented me with this printer. So far so good.

Good printer. Bought it as a portable printer and it does just what I need for the price.

Works better than expected! Setup was very easy. Wireless printing was seamless even with double sided printing!

Burns through ink, will not work if one color is out even to print just black. Pins in the ink cartridge break very easily if not careful when replacing ink. Gone through two of these do to those pins. Stay away not worth the money

I use it printing and coping. i keep it very simple . does that quite well

For a small business this is perfect does more than I thought when I bought it.

Reasonable price and seems to be better made than more expensive printers from other well known brands - has deeper paper tray, feeder, & easy to read controls.