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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 2490 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,490 reviews
  • Rated 5 out of 5 stars

    Printer connection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, knowledgeable and on time. Answered all questions and made sure everything worked before leaving and did a follow up on his service call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great and has beautiful color. Planning on buying another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRINTER REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has done all the things I expected it would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with my laptop. I enjoyed it. It takes me time to figure out how it works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty to look at & not much else.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving this 2 stars, those 2 are for appearances, the unit is lightweight, sleek & attractive but it does not work properly. Lord knows I tried to work with it. When I send a job to the printer from my computer it hesitates as if it has to think about it. Then it decides it will keep on printing the same job over and over with blank pages in between. Now it has taken to printing half a page or just a heading and stops then 5 minutes later it gives you same page again half done. I tried customizing page output, turning it off and on and it just does what it wants, not what I want. Totally frustrated & now I find out my time is up for returns. I'll call tommorrow and see what can be done.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello MamaMims, we're sorry to hear you're having trouble with the Epson WF-3820. Your WorkForce Pro printer includes free technical support for the life of your product. Our support team would like to hear about the specific issues you're experiencing and can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-3820; Hours: Monday - Friday, 7 am - 4 pm PT. We hope to hear from you soon. Kind Regards, Bobby - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very useful, I always use it for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer! It's perfect for a home printer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Copier upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not a easy setup to add to my wifi. Still trying to figure out setting up fax.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scanner jams a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The auto-feeding scanner is very prone to jamming, especially if you're trying to scan a stack of papers that was previously stapled together (obviously staples removed prior to scanning). To remedy this, I flipped the stack and scanned it upside-down (the un-stapled side), then flipped it right-side up using its built-in editing tool. But it's still a hassle to do. I will be looking for a new all-in-one printer and returning this to Best Buy within the return window. My previous all-in-one was an HP OfficeJet 6600 (lasted exactly 10 years before the printer head malfunctioned) so I might stick with HP.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello David, we're sorry to hear about your disappointing experience with the Epson WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. Additionally, Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. If you need further assistance, please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday.
      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epsilon workforce pro wireless printer works like a champ for the money. A great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a great product with all the functions I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and it’s definitely a nice printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works well, nice wireless capabilities and handles our printing needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer...I had to adjust to the new directions for its use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good but does not accept nonbranded ink cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAFGOLF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Jut what my personal offic e needed

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy Epson workforce

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful.... never worked correctly. Waste of money. I will never buy one again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of home office equipment bought for needs while working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wf-3082

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer once I got it set up it was a little glitchy trying to get the wifi printing to work works great when wired direct to router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream so far! Easy to set up and easy to work!

    I would recommend this to a friend