Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the WorkForce Pro WF-3820 Wireless All-in-One Printer for its good print quality, ease of use, and overall performance. Many appreciate the quick setup and reasonable price, as well as its compact size and quiet operation. However, some customers have experienced issues with the initial wireless connectivity setup, and a few have expressed concern about the paper tray design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Paper tray
Do not waste your time and money on this printer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is possibly one of the worst printers I have ever had. I purchased it to replace a different printed I didn't like and I can't say that I'm impressed. It took FOREVER to get the thing to even print from my laptop the first time. To scan something I had to download updates and then an app and now it won't recognize either laptop. The paper tray seems flimsy and I have to slam it to get it to click shut. It's no wonder the return time on this printer is so short otherwise everyone would return it. Save yourself the time and hassle, spend a little more and get an HP printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello JennyLynn, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
new printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to upgrade the basic printer we had. Doing more work from home and needed a scanner with a feeder. No issues or problems
I would recommend this to a friendLove this Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is an absolute joy to use. Copies are so original looking. It was an awesome addition to my office area.
I would recommend this to a friendGood printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good customer service and a good price. This is a good printer for small business.
I would recommend this to a friendGood box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same ol Epson- good, reliable printing with expensive ink. The machine is put together well. Keep the heads clear and it is a good 5 yr machine.
I would recommend this to a friendGreat choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device and prints from your cell phone..must have
I would recommend this to a friendBest to avoid Epson
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the printer somewhat reliably (wifi is unreliable, but not similar to what I've experienced with outher brands) for over a year. Then, they pushed a firmware update that apparently bricks the printer if it doesn't have new, original Epson ink cartridges installed. It's one thing to sell the printer with that requirement clarified before purchase. It's another altogether to do it after the fact to force the user to continue to buy their extremely overpriced and short-lived cartridges. Sneaky, shady and quite unfortunate. Guess my formerly working printer is now e-waste.
No, I would not recommend this to a friend- Cons mentioned:Paper tray
Do Not Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it 0 stars, I would. Paper jams and error messages from when I first purchased it - had an emergency and could not return it w/I 30 days. Epson support is awful - the replacement they sent is a boat anchor and does not work at all and I can get no further help from them though it is under warranty.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Erin, we apologize for the disappointing experience you’re having with your Epson WorkForce Pro WF-3820. Performing regular maintenance, such as a daily nozzle check, could greatly reduce the need for print head cleaning. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. If you need further assistance, your product includes free lifetime tech support and you can call us at (562) 276-4382 between 7am - 4pm (PT), Monday - Friday. Regards, Tony – The Epson Team
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Operates a bit delayed in wireless mode. Qualty good.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with my Epson prints. It has all the features I need.
I would recommend this to a friend- Cons mentioned:Paper tray
worst printer I have ever owned
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the worst printer I have ever owned... it continuously jams... I have wasted so much paper with paper jams I should buy stock in paper company!!!
No, I would not recommend this to a friend great WFH printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this in home office and it's perfect for my environment
I would recommend this to a friendworkforce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is definitely not a space saver. It is large but it does the job. so far I've used everything with no problems but it is a little noisy.
I would recommend this to a friendIt faxes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did exactly what i needed. Is most certainly a fax machine.
I would recommend this to a friendepson wireless printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I can print hundreds of copies with no issues! fits into my home office like a charm.
I would recommend this to a friendLove this printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is great. It prints very fast just how I like it.
I would recommend this to a friendhello
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.updated to newer version of same printer more more more
I would recommend this to a friend- Cons mentioned:Wireless connectivity
This printer will refuse to connect to ur computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer worked for 3 days. Then it decided that it will never, ever again recognize my computer, no matter how I set it up (USB, WIFI, ethernet, I tried multiple connection types and I tried to reinstall everything several times). I have lost so much time trying to repair this connection that Epson now owe me a good $500. I bought something that cannot be used. It belongs in the garbage.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Well priced multi feature printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cost for range of functions. Nicely situated at the price point
I would recommend this to a friendGREAT deal in printers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has awesome deals, got this printer $150 off. I love it
I would recommend this to a friend
