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Customer Ratings & Reviews

$129.99
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Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 2500 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,500 reviews
  • Rated 5 out of 5 stars

    new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to upgrade the basic printer we had. Doing more work from home and needed a scanner with a feeder. No issues or problems

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Do not waste your time and money on this printer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is possibly one of the worst printers I have ever had. I purchased it to replace a different printed I didn't like and I can't say that I'm impressed. It took FOREVER to get the thing to even print from my laptop the first time. To scan something I had to download updates and then an app and now it won't recognize either laptop. The paper tray seems flimsy and I have to slam it to get it to click shut. It's no wonder the return time on this printer is so short otherwise everyone would return it. Save yourself the time and hassle, spend a little more and get an HP printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JennyLynn, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Your WorkForce printer includes a 1-year Limited Warranty and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Love this Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an absolute joy to use. Copies are so original looking. It was an awesome addition to my office area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this as a replacement for my old HP that no one ever has ink for anymore .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase.I think this printer will work out great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great WFH printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this in home office and it's perfect for my environment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates a bit delayed in wireless mode. Qualty good.

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    waste of time and money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst printer I have ever had will never buy a EPSON printer again ink problems paper jam so many times would not stop printing and would not print what I needed or scan or copy never had so many problems with a printer All 3 other printers work just fine but they are Cannon printer.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Dear Zekchef201, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson Epson WorkForce Pro WF-3820includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. We’re here to help. Sincerely, Tony – The Epson Team. Epson

  • Rated 5 out of 5 stars

    workforce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is definitely not a space saver. It is large but it does the job. so far I've used everything with no problems but it is a little noisy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for prints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great customer service and great quality product with great prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service and a good price. This is a good printer for small business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great. It prints very fast just how I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hello

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    updated to newer version of same printer more more more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    display Screen too small set needs lap top not as user friendly as previous models. No full instructions supplied (have to go online)

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi David, if you are still having issues with your WorkForce Pro WF-3820, you may reach out to our Epson Support Team directly at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We look forward to your call. Sincerely, Dylan – The Epson Team. Epson

  • Cons mentioned:
    Wireless connectivity

    Rated 1 out of 5 stars

    This printer will refuse to connect to ur computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer worked for 3 days. Then it decided that it will never, ever again recognize my computer, no matter how I set it up (USB, WIFI, ethernet, I tried multiple connection types and I tried to reinstall everything several times). I have lost so much time trying to repair this connection that Epson now owe me a good $500. I bought something that cannot be used. It belongs in the garbage.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Printer Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this printer to print monthly statements for a small business. We use pre-printed statement sheets and this printer fills in all blanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    epson wireless printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I can print hundreds of copies with no issues! fits into my home office like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device and prints from your cell phone..must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my Epson prints. It has all the features I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my last Epson. It is a lot newer. Love Epson for their ink price. Customer service is always great with best bub.

    I would recommend this to a friend