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Customer Ratings & Reviews

$129.99
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Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 2500 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,500 reviews
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Do Not Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it 0 stars, I would. Paper jams and error messages from when I first purchased it - had an emergency and could not return it w/I 30 days. Epson support is awful - the replacement they sent is a boat anchor and does not work at all and I can get no further help from them though it is under warranty.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Erin, we apologize for the disappointing experience you’re having with your Epson WorkForce Pro WF-3820. Performing regular maintenance, such as a daily nozzle check, could greatly reduce the need for print head cleaning. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. If you need further assistance, your product includes free lifetime tech support and you can call us at (562) 276-4382 between 7am - 4pm (PT), Monday - Friday. Regards, Tony – The Epson Team Epson

  • Rated 5 out of 5 stars

    Wacky All in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well. However scan option started out working as well but after about 2 weeks the top feeder stopped functioning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up all the functions but had a few issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It faxes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what i needed. Is most certainly a fax machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome at home all in everything printer. I use this to scan large files to export.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous hp printers. Love that it was easy to set up wirelessly and can print doubled sided.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hard to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    challenging to set up and get to print. Got it to print from one computer but not a second one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well priced multi feature printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cost for range of functions. Nicely situated at the price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good all in one printer will be buying another one soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanning capabilities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have had. I scan a lot of documents & this is the clearest scanning device I ha e ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT deal in printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has awesome deals, got this printer $150 off. I love it

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 2 out of 5 stars

    Prints Good but ...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I send files to it over the wireless network and it fails to print. I have to reboot the laptop for it to print the file. Not very good diagnostics.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Eusebuse, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Epson - WorkForce Pro WF-3820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We’re here to help. Sincerely, Tony – The Epson Team. Epson

  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Features march my needs. Great purchase with short notice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cost more than I wanted to pay but I’m satisfied with the printer and it’s functions.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 1 out of 5 stars

    Regret even buying it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so annoyed with this product. I bought the printer a year ago. I vividly remember having a mental breakdown just trying to put the ink cartridges in. Once I finally figured it out, I could not get the printer to connect to anything, including my home wifi. I finally had it set up so that it was plugged into my computer, and any other device would have to join ITS “Wifi” network to print. Flash forward a year later and I CANNOT figure out how to replace the ink cartridges. Honestly just wish I wouldn’t have bought this printer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely enjoyed the purchase of my merchandise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Store, bought lots there.... All of our stuff flooded so we'll be back..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer meets all requirements I was in need of, especially having a NIC card slot for a wired network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to use. It takes up a lot of ink though!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It scans on front and back. It is fast enough for what I am working on.

    I would recommend this to a friend