Customer Ratings & Reviews

Meets all of the requirements for in-home wi-fi printer.

only works 4 not 5. I was never informed that this was the issue. Sakes people need to know everything.

An exceptional all-in-one machine for my home office. I like the option of printing and scanning from my phone.

My recent visit snd purchasing of a new printer was a great experience. Service was professional and satisfying.

Not only does the paper tray frequently refuse to shut properly, but I found out that I cannot print in BLACK AND WHITE if I am out of color ink. That is the most asinine "feature" I have ever seen. Do NOT buy this printer unless you enjoy being ripped off.

This Epson Work Force Pro WF-3820 is quite during printing ink last longer just what is needed for my wife home office

this is the worst printer I have ever owned... it continuously jams... I have wasted so much paper with paper jams I should buy stock in paper company!!!

Needed a 'workhorse' printer for my office. Very happy with my choice

Easy set up, operating well. A little annoyed that it keeps asking me to register with Epson after I already did so on the computer.

This printer worked great from August 2021 to October 2021, but this month (November 2021), it has given us nothing but problems! It won't stay connected to Wifi, it keeps saying it is offline when it says excellent connection, I am lucky if I can print anything on it recently. Constantly saying there is problems. I have found if I turn it off, then reconnect it to the Wifi after turning it back on, it works but I don't want to have to do that every time I have to print, especially since I work at home!

This printer is wonderful. Andrew is helpful and good at what he does!

Great printer the Xl cartridges are amazing for it

I had the previous model of this printer the 3620 and ordered this since this was the one that I could get. After enduring getting shipped and returned 2 other units through numerous calls to Epson, the 3rd one did work and let me get started. I then realized that some critical features that I used on the old model were not available on this one like it will print duplex, but not scan in duplex.

My Epson printer works great. It's multifunctional and easily operated. Glad I have it.

Excellent printer. Helpful and patient tech/sales people. Cheers!

First time having this printer. Epson seems like a great brand.

Super great for working from home! I can print a lot without needing to go out for additional ink

I suggest you test the product thoroughly before you state its ability to perform certain functions in your advertising . This product DOES NOT do two-sided scanning despite what it says on the box. I went through the users guide SEVERAL TIMES and there was no mention of two-sided scanning unless for some reason that information was placed in another section.

This has been the best printer I have purchased by far. Easy connected wifi computer and to my phone. I love it.

I used the printer somewhat reliably (wifi is unreliable, but not similar to what I've experienced with outher brands) for over a year. Then, they pushed a firmware update that apparently bricks the printer if it doesn't have new, original Epson ink cartridges installed. It's one thing to sell the printer with that requirement clarified before purchase. It's another altogether to do it after the fact to force the user to continue to buy their extremely overpriced and short-lived cartridges. Sneaky, shady and quite unfortunate. Guess my formerly working printer is now e-waste.