Customer Ratings & Reviews
- Model:
- C11CJ07201
- SKU:
- 6426722
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.
This summary was generated by AI based on customer reviews.
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has all the features anyone could need at a price you cant afford to pass up
I would recommend this to a friendGood quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this for school love that it’s a printer copier scanner and fax machine all in one
I would recommend this to a friendWorse printer I've owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a waste of money. I had an HP before and when that finally died and I opted for something else. This one got fairly good reviews so I ordered an Epson. Worse printer I've ever owned. Just a hassle to do anything on it and the most basic function like scanning a document from the printer to my email or computer it doesn't do?? Are you kidding me?? I researched it and they said I had to download some app or software so I did that and it still won't work. Also- the ink runs out way too fast. I'm in college and I might print two or three times a week. And there's no ink program like the HP printer had. Completely useless.
No, I would not recommend this to a friendEpson printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is great, and a good deal, would recommend if you need one for home or small business
I would recommend this to a friendCaptain
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one-year poor performance, first and second purchase same problem !!!
No, I would not recommend this to a friendDon’t buy, ink price will empty your wallet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to print full color pages of MTG cards. Little did I know that a standard color ink set for this printer (not the initial color cartridges) prints about 12 almost full color pages. That’s it. So after researching, an ISO is 5% of a page. So, a standard Epson 822 color cartridge set will hold 240 ISO. So at 5% multiplyed by 240 you get 12 whole pages of full color printing. Thats $3 a page! $3 a page…. Come on now. Thats just insulting. I cant wait to take this back to Best Buy
No, I would not recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is not only economical but it definitely does the job. Love it
I would recommend this to a friendIt’s ok but inferior to my old epson
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s inferior to the wf-2350 I replaced because it doesn’t do duplex scanning. Had to supplement with software to scan double sided documents and stitch them together in a pdf file. Otherwise, it’s fine.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello RayC, we're sorry to hear you were not satisfied with the WF-3820 scan features. Epson takes into consideration all feedback to improve the performance and quality of our products. Your WorkForce printer is backed by a 1-year limited warranty and includes free lifetime technical support. If we can be of additional assistance, our support team can be reached by phone at (562) 276-4382. Our support hours are between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Kevin - The Epson Team.
Worked ok for a bit
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never a top printer, but not priced as such. Has issue with taking multiple pages, and has from te day it came out of the box. No longer recognizes printer cartridges even though a brand new set was put in. Need to replace, which is unfortunate because we never used it heavily.
No, I would not recommend this to a friendBrand response from Epson
Posted .Dear BenS, we appreciate your business and are sorry to hear you are not completely satisfied with your purchase. Your Epson WF-3820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Dylan – The Epson Team.
Bad printer. Lot of issues.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty bad printer. It had a lot of issues. And it requires a lot of updates. The last time I updated the printer's software it did not recognize the printers' inks. It kept popping up issues saying it cannot recognize the inks. I did everything to get it fixed based on online's recommendations. But it did not work.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Marlon, we are sorry to hear you are having issues with your Epson printer. Your WorkForce Pro WF-3820 includes free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
- Pros mentioned:Price
Good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent printer for the price. I don’t print a lot so I have been buying cheap printer but kept having problems. I paid a little more this time I think it was a good choice.
I would recommend this to a friend Epson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this printer has worked great.,….it’s doing what I needed it to do
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent, I do recommend this printer. It is outstanding.
I would recommend this to a friend- Cons mentioned:Wireless connectivity
Broke down in less than 3 months with minimal use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine, I was more than happy with my purchase. We had no issues printing, then out of nowhere I see the printer disconnected from the wifi. But the modem is sitting next to it, I couldn’t get it to reconnect so I rebooted it. Started working and after 3 minutes, it disconnected again. Looked on line, nothing, repeated steps, now it’s taking 30-45 seconds to print 5 lines of text per paper. So glad I bought the warranty. Returned it. Bought a higher model office jet
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Malachi, we're very sorry for the Wi-Fi issues that you had experienced with the WorkForce Pro WF-3820. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20WF-3820; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Finally, a printer that works.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beast to install, but worth it. Everything works perfectly.
I would recommend this to a friendGreat printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson Workforce printer is outstanding. A much improved product over HP.
I would recommend this to a friendunhappy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this is the worst printer i have ever purchased.. has not worked properly since i bought it. And no one would or could help. Never buy this brand again money wasted. it just sits and looks pretty. very dissatisfied!!!!!!
No, I would not recommend this to a friendGood printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a great printer so far. Have only had it a couple of weeks.
I would recommend this to a friendGreat little printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for a home office, very versatile in what it can do.
I would recommend this to a friendgreat for the price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still going and i didn't purchased ink yet and i got this in February
I would recommend this to a friend