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Customer Ratings & Reviews

$129.99
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Comp. Value: $199.99

Customer reviews

Rating 4.3 out of 5 stars with 2493 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,493 reviews
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Don't bother with such low reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with a set up CD???? That should have been my 1st red flag. I purchased this with the benefit considering all HP printers suck. The setup went great. Printed and scanned great... for one whole a week. Suddenly the apps including my saved desktop icon disappeared on my PC and phone. I pooped around for days trying scan and print more docs. Nothing. You bet I returned for a printer that actually WORKS.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Nettie, thank you for the feedback on the WF-3820 printer. We'll forward your feedback to the relevant product teams for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.

      Sincerely, Sam - The Epson Team. Epson

  • Rated 5 out of 5 stars

    Copier

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. It was too big where i wanted to put it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Ordering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering process was simple. Product received on time. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in 1 . Printer . Love the touch screen. Good on ink

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unable to print jpgs efficiently

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great but will not properly print anything as .jpg without causing issues with the printer. Prints literally anything else without issues.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello omnis, we're sorry to hear about your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201#questions. If you have any questions, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Sincerely, Sam - The Epson Team Epson

  • Cons mentioned:
    Wireless connectivity

    Rated 1 out of 5 stars

    Don"t Buy this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Stars. absolute trash. Does NOT stay connected to wireless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Epson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Seems to be great on ink, so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer and it's been acceptable thus far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pile of garbage. EVERY time I've had a firmware update I've been met immediately with "can't recognize ink cartridges" epson support is beyond useless - they even wanted $5 to connect me with a technician

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Epson Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the features on my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects so easily. Scans fast! Easy instructions Love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uses to much ink.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this printer due to the fairly good reviews. However, I have not been impressed. I have replaced the black ink twice & the colored ink once. I’ve never printer in color & I rarely use my printer. I have not even gone through a 1/4 of the packet of paper I bought, but the ink keeps dwindling. Plus you can not print black only even if your colored ink is low. You have to have all 4 colors for your printer to work. Now my maintenance box is almost full now. So that will be even more money I have to spend. I honestly wish I could return it and get my money back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick and item is very good and easy to handle it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson WF-3820

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer..so far! I’m satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple to use and very reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Retired Teacher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Geek Squad guy came and set it up for me and it worked great, right out of the box! It is such a relief to have a functioning printer again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it’s all that I thought it would be thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Products are working great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, prints quickly, quality is very good. Setup was a little tricky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good and the team at Best Buy was excellent

    I would recommend this to a friend