Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 2490 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the WorkForce Pro WF-3820 for its excellent print quality, ease of use, and overall performance. Many appreciate the quick and simple setup, reasonable price, and compact size, with some noting its quiet operation. While the majority are satisfied, some users have experienced challenges with wireless connectivity and expressed concerns about the paper tray design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,490 reviews
  • Rated 5 out of 5 stars

    Excellent low-cost printer/scanner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. I was surprised at the level of functionality. I've only had it a couple of months, so I can't speak yet to durability. But I love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Compact Epson Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the 2 previous models and were very pleased with the copying speed and quality. Nice size paper holder and automatic 2-sided copies. Has all the other features also to include fax, scan, wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient than meets the need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Epson printer copier fax machine is doing the job for me. I’ve made copies and printed documents and it’s working well. I have had no need for faxing so far. No complaints and I would recommend it to others who are looking for a similar type of machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JoJo Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence small and efficient printer for all types of jobs. I would recommend this product to anyone looking for a great work or home printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! exactly what I wanted!! The ability to send documents or images to the printer from iPhone is great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson WorkForce Pro 3830 printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the new printer. Overall it performs well. Seating the paper cartridge typically requires several attempts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epson 3820

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great much easier to operate than my previous printer. Holds more paper. Haven't tried the scan function yet. Just discovered the usb port for photo uploads.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 1 out of 5 stars

    Tired of buying junk

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer in November 2022. In the last 3 or 4 months it's been nothing but trouble. Paper jams constantly, print quality is poor, sometimes it won't print because the cartridge is not inserted properly, ( when it is inserted properly). And the list goes on. Today it was down most of the day until I lost my temper with it and threw it across the room into the wall. After picking up the pieces and hooking everything back up, it worked. It's been working about a half hour now. Can't wait to see what's next. We will be purchasing a different printer soon and it won't be an Epson.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JimF, we apologize for your disappointing experience with the WF-3820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-3820/s/SPT_C11CJ07201. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 4 out of 5 stars

    A decent machine but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent machine but uses black ink mare than some other machines in this price range. I would give a 4 for quality but the ink usage is worth considering.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great copier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my new copier several times to make copies of older documents that I wanted to keep and file.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bery good experience with the other thing I can be there for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good item and price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good item and price.A good item and priceA good item and price

    I would recommend this to a friend
  • Cons mentioned:
    Wireless connectivity

    Rated 1 out of 5 stars

    Well, it does print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints alright, but that's about where things stop. If I try to use the automatic document feeder on the top to scan anything, it jams 100% of the time, so if you've got a lengthy document you're trying to scan, you have to do it one page at a time on the glass scanner. Additionally, this printer will not stay connected to WiFi no matter how close it is to the router. If you try to reconnect to WiFi using the touch screen, you get an error, and the only solution is to unplug it (not even turn it off and back on again, but unplug it entirely) and then boot it up again. This process takes several minutes. We have to do this every time we want to print something as it only stays connected to WiFi for a short while. Finally, the Epson software is dated and clunky. The settings aren't intuitive at all. Overall we do not recommend this as a printer, which is a shame, because it's the third one we've tried in just over a year.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello Jaydee, we sincerely apologize for the multiple issues you encountered. Your WF-3820 printer is backed by a 1-year Limited Warranty and includes free lifetime tech support. Please allow us to assist by contacting our support team by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. We hope to hear from you soon.
      Kind Regards, Sam - The Epson Team. Epson

  • Rated 4 out of 5 stars

    BostonTennisPlayer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High built quality unit, but the inks so tiny cartridges and costly for heavy prints of long run.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Big but nice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit but it is a bit too big. I feel it could have been made a little smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and effective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up and connect both to wi-fi and to my laptop. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it just can't find chipless ink cartridges for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall , No issue to report for this purchase. It was ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JanS47

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with this printer I chose it over HP which I’ve had for years. Their quality now was not good. I’ll choose Epson again

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Poor quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printing quality is good but the printer will pull in ten pages at the same time and jam up. It needs to be returned then we'll see how good the warranty is..

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi TheDon, we are sorry to hear you are having issues with your Epson printer. Your Workforce Pro WF-3820 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team. Epson