Customer Ratings & Reviews
- Model:
- C11CJ06201
- |
- SKU:
- 6426721
Customer reviews
Rating 4.3 out of 5 stars with 1152 reviews
(1,152 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the excellent print quality and user-friendly nature of this product as its standout features. Users also frequently praise the straightforward setup process, reliable performance, and convenient connectivity options. While the overall experience is highly positive, some customers noted that the two-sided scanning process could be more intuitive.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good home office machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 2 WF-3740's back to back that lasted over 8 years so happy with the brand and model line. First unit was returned due to the firmware update invalidating my non-Epson ink then not recognizing any ink. BB took it back no questions (I'm a Total Tech member) and got the current unit. Running fine on Epson ink. Miss not having 2 paper trays, but otherwise happy after the first full month of use.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Rated 4 out of 5 stars
Glad I purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly. Easy to set up and use. Nice quality.
I would recommend this to a friend - Pros mentioned:Overall performance, Print quality
Rated 5 out of 5 stars
Fast, lightning fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a workhorse of a printer. Fast, reliable printing for the any work-from-home warrior!
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Simple
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing adaptable and reliable. Easy to set up. Paper tray is a great benefit. Easy to use. Easy to connect to WiFi.
I would recommend this to a friend Rated 5 out of 5 stars
Very Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at Best Buy was great at helping me to purchase my new printer and helping me getting it out to the car....We like a All-in-one features....Thank you All...
I would recommend this to a friend- Pros mentioned:Setup
Rated 3 out of 5 stars
Had to be replaced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was well packaged, lots of tape to remove, and then pretty easy to set up but I could never get the paper drawer set up correctly. Several emails and telephone calls to Epson later (and long waits on their phone calls), they told me it was defective and had to be replaced. I ended up returning it to the store and they reordered it for me. I am waiting on the new one, which should arrive at the store today after a 2 week wait, and I will need someone go with me to the store to help me pick it up and then get it into the house. It is too large/heavier than expected when ordered ,and I can't handle it in the box alone. Would have picked something different at the store when I returned it, but there was no selection.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Susie, we sincerely apologize for the disappointing experience that you had encountered with the WorkForce Pro WF-4820. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our Advanced Support Team can be reached by 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Epson printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is not heavily used but it has worked well. Geek Squad remote was a big help in getting a good connection.
I would recommend this to a friend - Pros mentioned:Overall performance, Print quality
Rated 5 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product , helps me print out all the things I need for studying and prints out pretty quickly.
I would recommend this to a friend Rated 2 out of 5 stars
Endless Printing Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good luck with Epson printer/scanners. That's why I bought this one. In general, it scans reasonably well, but the printing is terrible. I am running a Dell Desktop with Win11 and a wireless connection, and it is all that I can do to get the computer to talk to the printer. The connection is almost routinely lost, and it frequently takes me a great deal of time and restarts to restore it. Plus, unlike my earlier Epsons, there is only one paper tray, so if I want to print an envelope I need to reconfigure the paper tray. The pruchase was a mistake and I am at a loss for finding a decent printer/scanner.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi FrederickS, we apologize about the disappointing experience you are having with your Epson printer's Wi-Fi connection. Your WF-4820 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Review of Epson WorkForce Pro WF-4820
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one printer is truly a Work Force piece of equipment, it was easy to set up and use. The only drawback I found that at times it goes into a sleep mode and if i send a print i have to physically wake the printer up for print job to go through. The color printing was brilliant and ink was cheap compared to HP ink.
I would recommend this to a friend - Pros mentioned:Print quality, Setup
Rated 5 out of 5 stars
Great Printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to set up, took less than an hour start to finish. Prints well, love that I can print from phone!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer awesome buy really quite and very fast
I would recommend this to a friend - Cons mentioned:Scanning
Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice all in one for the price. Had a rough time figuring out the scanning to a cell phone, so I had to call customer service. The CSR walked me through it, but there were many steps and I doubt I’ll remember them all next time. I know everything is online now, but a small booklet with the basics would be a nice handy reference.
I would recommend this to a friend - Pros mentioned:Print quality, Size
Rated 5 out of 5 stars
EPSON Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is the perfect size . Makes clear and clean prints. Excellent price..
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and beautiful pictures, worth the price
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good price for a high quality printer. I highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Rated 5 out of 5 stars
Epson Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, good solid, quality printer. Have never been disappointed by Epson!
I would recommend this to a friend - Pros mentioned:Print quality, Size
Rated 5 out of 5 stars
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great printer , very fast , easy to set up, small enough for your desktop and large led screen
I would recommend this to a friend - Pros mentioned:Print quality
Rated 3 out of 5 stars
Printer O.K.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first purchase of an Epson printer. I have always purchased Hewlett Packard (HP) printers which now appear to be having a problem with ink cartridges. The Epson printer has some nice features regarding set up, but the printer is made more fragile and operates noisier compared to HP. The print quality appears to to be comparable to HP, but the ink may last a little longer than the HP ink which would a good quality. The print tray arm is too short and does not lend room for many copies. It is also positioned right under the printer display screen which moves and makes it awkward to use. Loading the paper is also not as easy due to having to pull the complete tray out vs. sliding the paper right into the paper tray. Still assessing the features and quality of the Epson printer. As time goes on, I may like the printer a little better, but not sure yet.
I would recommend this to a friendBrand response from Epson
Posted .Hi LYHGCO, thank you for taking the time to write this review on the Epson WF-4820. We'll forward your feedback to the relevant departments to help improve the quality and performance of our future products. Additionally, your WorkForce Pro printer is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you ever need assistance, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-4820; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Kind Regards, Bobby - The Epson Team.
- Pros mentioned:Size
Rated 5 out of 5 stars
Luv my new Epsom WF-4820!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Epson, as my larger Epson office size s in storage for 6-9 months, I found I couldn't live without a printer after only 6 weeks! I purchased and Epson Work Force Pro WF-4820, and absolutely love it! I's the perfect size for me!!! I also purchased the Geek Squad warranty/service! Will donate my old one to someone who needs a great printer, (even though it's older) as soon as it comes out of storage! Thanks for the great price also!
I would recommend this to a friend















