Customer Ratings & Reviews

Save your money, stopped working after 7 months, keeps saying paper jam error but there is no paper anywhere in the printer.

This Epson WF-4820 is a perfect fit for most small businesses or work at home offices. It provides the typical faxing, scanning, copying and printing capabilities that most people would need in a form factor that works for a small office. Compared to the laser printer we have the print image isn’t quite as sharp or have the same color depth but overall its fine for the typical day to day print and copy jobs. Our only gripe about the printer is that the exit tray is not well defined, has no stops at the end and is rather small. (see photo) Features: The printer can print 25 black or 12 color pages per minute which makes it one of the faster printers in this price range. It can print up to 4800x2400 dpi and it can do automatic double-sided printing. There is a document feeder that hold 35 pages for copying or scanning. It has a dedicated fax line so you can fax directly from the machine using a land line without having to use a fax relay service. The printer uses Epson’s instant dry ink which means the ink doesn’t smudge however the paper still has a slightly damp feeling if it has a lot of ink on the paper. To control the printer there is a 4.3 inch display with intuitive instructions on how to use the printer. There is only one paper tray that holds up to 250 pages so you can only have one size paper loaded at a time. The printer uses 4 cartridges for ink, one black and three color. This is nice because you can replace a single cartridge when it runs out. Although there is no SD card slots there is a USB port on the front of the printer so you can print directly from a USB flash drive using the control panel. Connectivity: We wanted a printer that could communicate via an ethernet cable as well as wireless and wireless-direct. Having wireless-direct we can let a visitor print directly to the printer without having to give them access to our wifi which is a good security feature. There is a short cut to activate wireless-direct right on the printer’s control panel home page. (see photo) The ethernet cable lets the wired computers print and the wireless feature lets us print from laptops, tablets and phones. So far we have been able to print from windows, ipads, android phones and chrome books with very little setup or issues. Epson Software: I was shocked to find a CD with software and the manual actually included with the printer. Normally you have to download all that from the manufacturer’s website so having the CD does save some time in set up for the devices that still have drives. The software does give you the opportunity to install some additional Epson utilities besides the minimum required but its easy to unclick those if you don’t want them. The mobile app for the Ipads and Android devices were easy to install and have worked problem free. The software allows you to check the ink levels of the printer and does automatic updates to the printer so everything is kept up to date. (see photo) Final Thoughts: This printer is quick and it provides competitive print quality. The ability to scan, fax or copy on demand makes this an extremely attractive printer. The document feeder so far has worked issue free but it’s not built for large jobs. This is not a super tank type printer so if you are planning on printing a lot its best to get the XL cartridges vs the standard cartridges that come with the printer.

Unboxing: Super easy as the printer comes in a bag with handles so you can easily remove this printer by yourself. I can't believe epson though of this (see pictures). You won't need someone to hold down the box as you take out the printer! Wireless setup: (I only did this method) super quick and super easy. I never had a setup process that was this fast for a copier. All I did was scan a QR code on the screen and I was literally in business to print. Size: The printer is pretty large I would say double the size of your typical home printer. Even though it is large I think its because of the options this printer has like large paper capacity, duplex printing, an ADF, etc. Glass Copy (opening top): Coping in this method allows for a clear and crisp copy. Will quickly produce a color or black copy. ADF (automatic document feeder): quick and will produce similar results to a normal copy. A pro is that this thing can hold 35 pages which is not typical for a printer like this. Not a fully copiers size limit but more than 12 pages or less like a typical home copier/printer. Print from computer: quick and does not take long for the printer to get your document and begin printing. Print from mobile: quick and does not take long for the printer to get your document and begin printing. Loading on your phone is quick and automatically recognized my printer (after setup). Paper Bin: hold half a ream (250 pages). Larger than typical but for the size of the machine I wish it held a full ream. Ink installation: Seemed a little hard and it took me a couple of times to make sure I was putting in each cartridge correctly. The on screen directions were helpful but really didn't tell me how those cartridges should be put in without damaging the copier. Touch Screen: Large, crisp and easy to read. It is very responsive! Almost to responsive as I noticed as my finger get close to the screen its already beeping to tell me that I select my option. This does not seem to be a problem as it always has selected what I wanted. Interface: While basic it does have clear and crisp graphics. Looks completely professional and will be what you want when using a printer. Feels and looks like a top notch copier. Other pros: Fast printer at 25 pages per min. in B&W and 12 pages per min. in color. Has double sided printing (my favorite feature). Cons: Printer seems loud and is pretty strong when it prints. In other words the print shakes my table back and fourth because of how strong the print head prints. I don't mind it because it seems to be well built but I would expect the printer would not do this as of how high quality it is. (The table normally did not shake like this with other printers). Packaging con: Even though it was easy to remove their was a crazy amount of packaging tape. I had so much tape at the end that my table was full. I guess this could be a pro because epson really cares about the packaging of their copier. I definitely recommend this printer as it is a work horse! I would have given it 5 stars if it was able to hold a whole ream of paper (because of how large the printer is it should be included).

I started a search for a new printer by going to CNET and PC Magainze's websites. All of their recommendations were sold out on Best Buy and Amazon. So I decided to take a chance on this Epson and am glad I did. I had it delivered by Best Buy and it arrived a day early. The set up instructions were clear, easy to follow, and only took a few minutes after unboxing. I was quickly able to print from my iPhone and laptop and the print quality is great. I've been able to scan multiple documents to a thumb drive, make copies and print, all with no problems. It was frustrating to read so many reviews of other printers, that, even though were 4+ stars, the most recent reviews were horror stories of either setup, connectivity, print quality, paper jams and more. I'm happy to say I had no such issues with this printer and highly recommend it. This is replacing my 10+ year old HP OfficeJet 8610. I could have tried to replace the printhead but didn't want to risk it since the cost was only a few dollars less than a brand new printer. So far, so good. This printer is actually much faster than the HP and takes us slightly less space.

This is my second 4820. I received one as a gift last Christmas. I purchased one again this year on a Black Friday sale for a family member. I received a greater deal this year. The printer is easy to setup whether you are using a Microsoft Windows operating system or a Mac. The drivers were easy to download from the website. The print quality is good and I like the ability to print on both sides of the paper. It is easy to print from a mobile device without and special software. I don’t use the fax machine feature but it is nice to scan wirelessly to a computer or mobile device. Like any similar printer I have used, it does use ink quickly. I purchase the XL cartridges and monitor my printer usage. I feel the printer is a good value for the price.

The Epson WorkForce Pro WF-4820 was exactly the easy install I needed for my home office. It was easy to unbox, setup, and get the wifi connected --- this is a non-negotiable feature for me as my entire home basically runs on wifi. Additionally, the touchscreen screen is rather large for a printer and was so easy to navigate through. I have noticed that printers with all of these features that this one has --- scanning, copying, faxing, autoduplex, sharp color printing, USB connection, wifi connectivity makes it so easy to print from anywhere on the same wifi connection (so I can print from anywhere in my home, EVEN FROM MY SMARTPHONE) makes this an easy call and straight shot. My only con was that the paper tray was a bit troublesome to get in and out at first, but it eventually worked. Otherwise, this printer is simply a STEAL for the price.

I have only had this printer set up now for a few weeks but am so very pleased with it. Extremely easy to set up and prints really fast. My old printer was an Epson and it lasted for almost 20 years, that's why I wanted another Epson brand. Hopefully this printer will last as long as my old one. Best Buy was excellent as they had the printer shipped directly to me in only a day or so. Can't beat that for service! Thank you!!!

This is a great printer and the price is very reasonable. We've been using the printer for about a month now and it's been very easy to set up and use. 1st time buying and Epson and I think we're sold on this product.

I needed something for my home that not only printed beautifully, but that could handle card stock. After doing a lot of research this was the decision that I made. I am absolutely not disappointed. I love the way the ink works and the installation is set up was a breeze! I also love that it’s compact because I live in a very small space. A lot of value for a very very reasonable price. The ink is good price to which ends up usually costing a heck of a lot more than the printer itself. Not the case here! Inc. is reasonably priced. And lasts a long time..

Started out with Epson 2930 to the 4820 and absolutely love the differences in the models. Holds more paper, prints faster and the much larger display makes using the 4820 so much easier.

I love this printer! I had two different printers before this one and was not happy with them. This was so easy to install, since it installed itself, and that is what I wanted and needed. It works well, with quality printing. It is easy to see and understand the menu. I highly recommend this printer for those who want the printer to function easily and well on its own.

printer is great. prints very fast and clear. set up was easy. also easy to print from phone.

Good quality, fast printing, good price. Quiet, small footprint. Not sure I can think of a negative.

This was the easiest setup to my wifi, computer, chrome book and phone. Print quality is great. I wanted it for the fax and USB port which was very hard to come by unless you paid $400 plus. If you are looking for speed this isn't the machine for you but it is fine for me. I print lots of card stock and it does a great job. Love all the copy features and scanning. Excellent all in one for the money.

This printer is a great price, easy to use, prints very quickly great for any home office, or personal use.

Solid Printer. Set up was extremely easy and the calibration of the printer head was straight forward. The screen is very easy to navigate and makes the rest of the set up simple. Connecting to the WIFI was super easy as well. One struggle is making sure the paper was inserted correctly. You have to be precise in inserting the tray or you will get an error on the paper tray. Printing and copying are very accurate and the colors look awesome. I haven't tried the fax portion. Mobile printing works well and the app is easy to use! I highly recommend this Epson printer.

Fantastic Printer! I’ve tried them all, mostly, but the Epson WF-4820 was the printer that gave me the best of all worlds. Includes a USB port for easy saving and transfer to PC. Scanning is great and resolution is great too. Ink cartridges are super affordable. WIFI and Bluetooth connectivity is excellent.

The setup was quick and the wireless connection makes it easy to print from my computer and phone. The print quality is sharp for documents and colors look great. It also scans and copies quickly, which is very useful for everyday tasks. Overall, it is a reliable all-in-one printer.

great printer easy to use ink is very expensive though

Prints great and fast. Ease of use which is important to me. also I had good help from Nathan in Geek-Squad. Asking for help with my tech problem, and he went over to help me pick-out a new printer, and after paying, he loaded it in my vehicle.