Customer Ratings & Reviews

So far so good....Easy set-up. The printing is crystal clear....Ink toner pretty expensive but economical with casual use.

This machine has been one annoyance after another. It doesn't stay connected to WiFi longer than a day at a time and has to be power cycled to connect back to it. Granted, that does get it going again, but what a nuisance to have to do this every time I use it. The firmware is constantly needing updating and that also requires a power cycle to reconnect to WiFi before it can actually do it. I got ink from Amazon that was remanufactured for this printer and came with an "Amazon tested" claim and it worked until the next Firmware update but now the printer can't recognize the same cartridge that was in there before the update. Reverting back to the old firmware version is seemingly impossible, because I can't find a search function for the drivers. And, I know... it's recommended to purchase the branded ink, but my previous printer could handle such atrocities. This machine just takes so much unnecessary labor to use, so I have to recommend against it! The print quality is great, even on double-sided prints so I mean... it does its job. It's just a huge pain to get it to do its job.

Print quality is very good, but controls are more complicated than need be. The printer was inexpensive, but the replacement ink is not!

This is an amazing office printer all in one Unfortunately after the new software update it will not recognize 3rd party cartridges and will lock you buy Epson’s overpriced ink only A new set of cartridges will cost you as much as this printer Please buy something else

Till now working well. But finding it difficult to connect iPhone wirelessly .it should not be difficult if the instructions are easy

Bought this printer for a small classroom setting. It works well and does not use much ink. There was an issue with the paper cassette tray, had to get a replacement sent out, but once I receive the replacement everything worked properly and I am very pleased.

I wanted to like this printer. I read all the reviews and thought it would be a good deal. Plus I had a coupon from Best Buy for 15% off birthday savings during the month of November. Unfortunately, the printer was defective. I couldn't finish the setup because my brand new printer that had never been used kept flashing a paper jam error message. I spent 3 hours trying to figure out the problem. Followed the directions to clear a paper jam, even though there was no paper in it. Checked everything three times over to make sure I didn't miss one of the many pieces of blue tape that held everything in place during shipping. Unplugged and plugged back in. Used the on/off switch. Still could not clear the paper jam error message so I couldn't finish the setup. Boxed it up and returned it to Best Buy in Tinley Park. I asked about exchanging it for another, but since Best Buy doesn't seem to carry stock in their stores on printers, that was not an option. Of course, I was told I could reorder the printer but I'd have to pay full price. No birthday 15% discount. Nevermind the fact the reason it was being returned is because the printer they sent me was DEFECTIVE. Best Buy didn't even seem to care what the problem was. So if I have to pay full price, I'll just buy it elsewhere -- like Staples.

Excellent full function printer for the money. Quick delivery.

It’s a nice printer, uses too much space. It’s a little complicated to set up!

This printer does not scan double sided. One of the main features I needed.

Not happy that the printer keeps failing to communicate through WIFI. I have to turn it off and restart it to print if it goes for more than a few minutes.

Printer works but sometimes has wifi connectivity issues. May fail to print at times.

I have not completely figured it out, but enough I can use it. My last one was great with the price of ink, I do not know about this one yet, but for the price it works well.

Needed a home printer that could also scan. Took the advice of a friend that this one would be a perfect fit for me. He was right...I have not been disappointed!

Practical. And very easy to use. The cartridge life is good.

ordered online. Delivered to my home in a timely manner. Am quite satisfied with the produce.

Replaced an older Work- Force Epson printer, wore out. I wanted the new one to be similar to the older one so I didn’t have a huge learning curve. This one is great, just what I need. I do a lot of copying and this works well for that need.

Epson printers have always been my favorite, and this is no exception. Great price and a reliable, solid printer. I do feel like this ink is going quicker than an older version I have at home. I wish the cartridges could be larger.

No issues with this printer other not being able to scan both sides at the same time. All other features works as described.

Excellent service again, i’ve been to Best Buy on many occasions it appears that you continue a streak of giving great customer service. Please continue.