Customer Ratings & Reviews
- Model:
- C11CJ06201
- SKU:
- 6426721
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the WorkForce Pro WF-4820 Wireless All-in-One Inkjet Printer's print quality and ease of use. Many find the overall performance satisfactory and appreciate the simple setup process. The size and price are also well-received, with some noting its quieter operation compared to previous models. However, some customers expressed a desire for improved scanning capabilities, specifically requesting two-sided scanning functionality.
This summary was generated by AI based on customer reviews.
Dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was manufactured 4 years ago the install software was a disk new computers do not come with a disk drive software not available on web I will never shop at best buy again when i complained i was told that a manager would contact me to date no call
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello MichaelR, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
overlapping print on pages once in a while
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.main complaint is the on occasion the page feeder injects multiple pages into the printer at the same time, resulting in partial and overlapping prints on different pages. have not found a way to mitigate this. happens about 1 print out of 10
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello jwjw we're here to help. Your WorkForce Pro WF-4820 is backed by a 1-year limited waranty and includes free lifetime technical support. We would like to hear about the issue with the overlapping printouts. Please contact our Advanced Support Team directly at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Bobby - The Epson Team.
Works great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and does what its supposed to! Ink refill cartridges much cheaper then hp
I would recommend this to a friendGreat printer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been great. I highly recommend it. I only wish the fax function could connect by WiFi.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and fast!! Great printer! Not much else to say but i have to hit 50 characters.
I would recommend this to a friendQuick and efficient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and efficient. Software is great. HIGHLY recommend this printer. Networking was super simple.
I would recommend this to a friendNo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for granddaughter. She is happy with it.
I would recommend this to a friendGreat product at a good price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for a relative and it is a huge success. Very happy with this printer in every way!
I would recommend this to a friendnewcomputer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very timely, knowledgably, professional, high quality of service and nice.
I would recommend this to a friendGreat MFC
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great multifunction center for our home business. Gets used about every day.
I would recommend this to a friendNice but not very reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice printer all around with one major flaw. When the printer goes to sleep it disconnects from the network and cannot be used without restarting the printer. No option to disable sleep mode. Poor customer service.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello John, we're sorry to hear about your disappointment with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. Our Epson Support Team would like to hear more about the issue you are experiencing and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
My Epson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product- My 5th Epson, copy fax print, workhorse
I would recommend this to a friendGreat product & service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product - it lives up to the description from the manufacturer.
I would recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its seems ok so far. Thing i dont care for is it seems to use ALOT of ink up printing just 1 photo. And its a little confusing to use.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BriannaG, we are sorry you are disappointed with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. We look forward to your call. Regards, Tony – The Epson Team.
Best in the world
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG....I love this printer it does on both sides....I will always get this product
I would recommend this to a friendEasily the worst printer I've ever bought.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a number of modern printers from brands not worthy of quoting. From Brother, to HP, Canon and now Epson, almost all modern printers have been headaches that are only fronts for inkjet money streams. Not a single one of these brands or printers sell Inkjet printers either worth the cost or headache of flimsy quality, poor print quality, and ultimately having too many sources of hardware of firmware failure. I literally only managed to get this product installed and set up tonight, and it already failed. The software was a headache to navigate for my fax machine. I couldn't even get a SINGLE page printed. You read that correct. I couldn't even get a single page to print as a test during printer setup. The printer immediately failed, listing the vague error prompt " Insert Paper Cassette correctly." I did everything from removing the tray, checking for any stickers stuck, removing paper, re orientating the tray, etc. Nothing worked. I barely had this crap printer for more than 30 minutes, and I couldn't even print a single page. After multiple useless support prompts and steps from Epson, the printer now delivered the final blow. The printer told me now "Printer Error. If the problem persists, contact Epson Support." The printer won't even load now. I would never recommend this particular printer or Epson to anyone. Terrible printer, and another lousy company.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Guito, we're sorry to hear about your disappointment with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides useful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year limited and free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Frustration level - MAX!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is WAY more trouble than it’s worth. It constantly needs to “update firmware” so they can keep their monopoly on 50 dollar ink cartridges. I’ve literally only been able to print 3 pages in the 3 yrs I’ve had it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BuyerX, we're sorry for the disappointing experience you had with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 7 a.m. – 4.p.m. PT. We're here to help. Sincerely, Joseph – The Epson Team.
Epson Printet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great equipment that have all of the features that I need.
I would recommend this to a friendEpson Workforce printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been great so far. Love the wireless function.
I would recommend this to a friendNot Too Bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good printer ink runs quick ....but a little on the large size for home office
I would recommend this to a friend