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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1065 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the WorkForce Pro WF-4820's high-quality prints and fast printing speeds, along with its user-friendly setup and ease of use. Many appreciate its compact size and reliable performance, noting that it's quieter than previous models and offers convenient wireless functionality. While some users experienced challenges with the scanning features, the overall feedback highlights the printer's strengths in printing and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,065 reviews
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    Great all-in-one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer- easy set-up. Very easy to use and initial set-up was super easy. Quality of copies is excellent. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Okay Printer, scanner can be frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good efficient printer, most likely you will have to download the software unless you have a CD drive. I had to download the software, the directions from Epson were a bit confusing since there were so many ad-ons. The scans are great (when connected); the scanner feature has issues connecting to email and computer which is super frustrating. When I finally was able to open the scanner program on my computer I was able to scan. Printing from my computer is easy, but the scan feature is frustrating. I do recommend this printer but be aware of the technology when using the scanner. for now, it fits my needs, but if I wanted to scan directly to an email it will not connect to the network.

    I would recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello JasonK, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team. Epson

  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    WF - 4820 works for my client.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this printer, and the quality is as good as my HP laser printer. This was bought for a client after a build I did. Easy to set up. printing takes a little more time than I'm used to to get started but once it does the quality and productivity are great. I'm still and contact with the buyer and they use it every day and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice printer with large touch screen display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Epson- Workforce Pro WF-4820 for a month and a half. It has worked flawlessly so far and I'm still using the original set up ink cartridges. I like the cartridges as I don't print every day and don't have to risk the ink drying up. I have scanned documents, printed from Word, Excel and from the Internet. I've also printed labels without any difficulty. The printer had a wonderful touch screen display with I greatly appreciate. I would recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good Choice in Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. And quiet! So glad we replaced our old printer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I recommend Best Buy for all electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer. I had some troubleshooting to do to connect it to my laptop but otherwise super simple with the download of the app to both android and apple iPhones. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this (after frustration with prior printers)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS WORKFORCE PRO PRINTER! Affordable and is working great so far.... My son had recommended it after I expressed frustration with my last two printers... ( He is using it in his office.) I do a lot in my home office here -I am loving this printer so far. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for functional in home use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for functional in home use either personally or professionally!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 4 out of 5 stars

    Purchaset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Easy to install and use. Good quality printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Epson printer. We've been very happy with them after switching from HP years ago. They do what they're supposed to do with little effort, and minimal maintenance. Very happy with this brand!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very nice printer so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so very good, but with one caveat. Consumer Reports gives Epson inkjet printers low marks for reliability, so it's hard to judge after only a month and a half of ownership how long this machine will hold up over time. That said, so far it's a great printer. Very fast, clear text and graphics, nice screen, and it's easy to use. It boots up quickly, which is something my old HP Officejet did not do. Also, the printout holder extends easily and holds paper in any position, again something my HP had problems with. Easy to load paper, the two-sided function works nicely, and I could go on. Suffice it to say I am very pleased with this printer...so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried various brands of printers over the years and for each one was very frustrated. So far, I can say I like the qualities it offers and the size. Speaking with friends, (with Epson printers) they too agree. Value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, available stock of printers was very limited, but this Epson was on sale and the ink is very reasonable. It's a big reason why I bought it. It was fairly easy to set up and it works perfectly. I haven't really had any problems with it, and the Wi-Fi setup pretty nicely. I haven't used it a lot but it prints very very fast and I just don't have any complaints at this point, but I only used the black and white so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Works perfect. Recommend for anuyone wanting small fast and reliable printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Not fancy JUST everything else I want in a printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love this printer! Epson rocks! As a graphic artist I had an all- in- one photo printer before and didn’t know if I’d like this one. But it’s fast, does duplex printing and a few other things I’ve not had in a home printer before. I had Geek Squad set it up to my new computer and I’m very happy. It’s a heavy one but compact. Fits on on the edge, out of the way, of my small computer desk.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT printer for the money!!! I print alot of pages, the tray works well, print quality is GOOD!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Epson

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest ever to install,Felt like Epson was a good brand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good value for a work horse printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Shoots out color and BW pages faster than I expected. The on screen touch pad is intuitive and provides good sound feedback when typing on it. Printing high quality photos takes a little longer for obvious reasons but the quality is great. Only small thing is the paper tray took a little bit to figure out. No problems afterward though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Epson Workforce Printer Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't purchased an Epson product in over 20 years, but I was tired of buying mid range price printers and being disappointed. So I purchased this one. I have not been disappointed so far. It is good and dependable and can hold a lot of paper so I don't have to refill the tray every few days. It prints a great quality page. My wife wanted a more user friendly printer and this one fills the bill.

    I would recommend this to a friend
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