Customer Ratings & Reviews
- Model:
- C11CJ06201
- SKU:
- 6426721
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the WorkForce Pro WF-4820 Wireless All-in-One Inkjet Printer's print quality and ease of use. Many find the overall performance satisfactory and appreciate the simple setup process. The size and price are also well-received, with some noting its quieter operation compared to previous models. However, some customers expressed a desire for improved scanning capabilities, specifically requesting two-sided scanning functionality.
This summary was generated by AI based on customer reviews.
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to print from my chrome book regardless of repeated attempts to set up following instructions
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
NEVER BUY FROM EPSON
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy an epson product ever. Anti-consumer, disabled third party ink with latest update. NEVER BUY FROM EPSON. Was working fine with third party before it automatically updated the firmware.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello haljordan, from time to time, Epson updates its firmware to ensure the printer operates as designed. The Epson WF-4820 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are incompatible and may not function properly even if described as compatible. Please ensure you have installed genuine Epson cartridges. If you still have problems, our Epson Advanced Support Team would be happy to help and can be reached at 1-800-241-5794; Hours: Monday - Friday, 7 am - 5 pm (PT).
Sincerely, Sam - The Epson Team.
Broke after one year of unreliable use
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not durable as a printer. Scanner works still but the printer is a piece of junk. The ink costs a lot and Im taking it to the electronics dump, rather than struggling with it and buying new ink. With all of human progress, one would think they can make a durable printer. Apparently, it is too much to ask.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Karlw, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. If you have any questions, our Epson Support Team would be happy to assist you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
Sincerely, Sam - The Epson Team
Epson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far! Setup is a bit tasking, but overall great product.
I would recommend this to a friendepson workforce pro 4820
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to connect to network so I have not used it yet.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Renee. we appreciate your feedback on the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Printee crap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap printer! yffyhgduydgitrygrhjtduhfyjghhhhhghhhhfjhh
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello mcfuzz, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your WF-4820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Alissa A. – The Epson Team.
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience, I tried to set it up and at the end there was a message that came up saying that the the paper casette has an error, I took it back to the store but they couldn't fix it, so I had to returned it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello MiguelT, we apologize for your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. Hopefully, we can assist you with a future product. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT.
Sincerely, Sam - The Epson Team.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got printer here did not work even with tech support had to return printer and get money back still waiting to get money back i was very sad it didn't work waste of time working on unit very disappointed
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your trouble with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. We'll forward this information to the appropriate department for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.
Sincerely, Sam - The Epson Team.
Stay away from Epson
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer/scanner was working perfectly with windows 10 - dual printing/scanning, searchable pdf. With next updates dual printing and searchable pdfs, With windows 11 - non of them. This is the worst software for printer/scanner I ever met.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Georgi, we're sorry about your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Your printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team
Unhappy Camper
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this printer. The screen instructions were confusing and it seemed to print when it wanted to. I returned it to the store and replaced it with another brand. Much happier with the new brand.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello SatisfiedCustomer, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
returned not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just a bit too difficult to set up ended up returning it
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Iggy, we're sorry to hear you were not satisfied with your WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product. Sincerely, Sam - The Epson Team.
Epson ink scam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first and only Epson printer. The ink supply level is controlled by an internal chip and you MUST use only EPSON cartridges. What a scam, do NOT guy Epson.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, the Epson WorkForce Pro WF-4820 is designed to use only genuine Epson-brand ink cartridges. Other brands of ink cartridges, and ink supplies, are not compatible, and even if described as compatible, may not function properly or at all. Epson provides information about the design of the printer on the box and in many other locations and materials included with the printer and on the website. Such restrictions can be avoided with some other printers such as Epson EcoTank cartridge-free printers. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Tony – The Epson Team.
The world would be a better place without ink jet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The one star is for printers in total. They all are the same. Technically frustrating and all the companies are interested in is selling ink. This one is no different.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello noclueatoll, we apologize for your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Doesn’t work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing stopped working after 6 months. Waste of money
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AndreaN, we apologize for the disappointing experience you’ve encountered with your Epson printer's wireless connection. Your WF-4820 includes free technical support for the life of your product. Please call and let our Epson Support Team assist. Our support number is (562) 276-4382. Our support hours of operation are Monday – Friday, 7 a.m. to 4 p.m. (PT). We’re here to help. Sincerely, Joseph – The Epson Team.
ADR issues
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatic Document Feeder failed after two months.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello WorkFromHomer, we sincerely apologize for the ADF issues that you had encountered. Your WorkForce Pro WF-4820 is backed by a 1-year Limited Warranty and includes free lifetime tech support. Please allow us to assist by contacting our support team by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20Pro%20WF-4820; Hours: Monday - Friday, 7 am - 4 pm PT. We hope to hear from you soon. Kind Regards, Bobby - The Epson Team.
Falsely advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Website says this printer does 2-sided scanning but it does not, kept saying it was not connected to a computer when it was directly plugged into it.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Angela, we appreciate your feedback, and we'll forward this information to the relevant product teams for review. If you would like assistance, the WorkForce Pro WF-4820 includes free lifetime tech support, and our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Kind Regards, Bobby - The Epson Team.
Awful printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wrist printer I have ever had cannot put the ink in the directions are awful just a waste of my money iam going to throw out a brand new printer never served it’s purpose
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Patann, we're sorry to hear about the trouble you experienced with the Epson WF-4820 printer. Your WorkForce printer includes free lifetime tech support, and we're here to help. Additionally, Epson provides useful information in the FAQs at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions to help troubleshoot most problems with print quality. If you need further assistance, please contact Epson Support directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awful printer. I can't print out more than 2 pages at a time otherwise it just shoots out blank pages and getting a little ink on those blank papers rendering them useless for other documents.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Matt, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was a sham, not only they couldn't' help me I had to pay additional for advanced support..seriously if you can't help you should return the money.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about the disappointing experience you had with the WF-4820 printer. Your WorkForce printer is backed by a 1-year limited warranty and includes free lifetime technical support. Additionally, Epson provides useful information to help address most issues, including FAQs and self-help tools, on the product support website at www.epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. If you need further assistance, please reach our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Poor Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the product for a week, and it has malfunctioned. I was unable to return it right away because I went on vacation overseas.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KeithW, we are sorry to hear you are having trouble with your Epson printer. Your Epson WorkForce Pro WF-4820 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would like to hear about the specific issue(s) you are experiencing and can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance. Sincerely, Tony - The Epson Team