Customer Ratings & Reviews
- Model:
- C11CJ06201
- SKU:
- 6426721
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the WorkForce Pro WF-4820 Wireless All-in-One Inkjet Printer's print quality and ease of use. Many find the overall performance satisfactory and appreciate the simple setup process. The size and price are also well-received, with some noting its quieter operation compared to previous models. However, some customers expressed a desire for improved scanning capabilities, specifically requesting two-sided scanning functionality.
This summary was generated by AI based on customer reviews.
Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it at all it used the ink to fast and the ink is really expensive it’s not worth the ink that you have to use on it
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Acsa, we're sorry to hear about the trouble that you've encountered. Your WorkForce Pro WF-4820 printer comes with a 1-year Limited Warranty and free lifetime technical support. If you would like help optimizing your print settings for more efficient ink consumption, our support team can be reached by phone at (562) 276-4382 or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20WorkForce%20WF-4820; Hours: Monday - Friday, 7 am - 4 pm PT. Otherwise, we'll forward your feedback to the appropriate product team for review. Sincerely, Bobby - The Epson Team.
Bad Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this product for less than 2 months and I can no longer print wirelessly to it. Of course the return window has expired. Absolutely unacceptable
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Amanda, we apologize for your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need further assistance.
Sincerely, Sam - The Epson Team
- Pros mentioned:Print quality, Setup
Fast and Quiet All-in-One Printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Epson WF-4820 all-in-one printer works well in a small office or home office. It packs a lot of features into a small footprint. The WF-4820 can print, copy, scan and fax. I am a Graphic Designer and printed a logo full-size both in black & white and in color. The black & white print was sharp and rich, without lines or spots. The color print was rendered perfectly, also sharp and in true colors. I used the Copy and Scan functions on a spiral-bound sketchbook with a colored composition book pattern. The copy was sharp and accurate both in black & white and in color. The scan was even sharper, and I easily created the scan file as a .PDF directly onto a USB stick. One feature that surprised me is that the scanner lid has a floating hinge. This allows you to place a thick document or book on the scanner, and the lid adjusts. Unpacking was easy. The packing is well-designed, with the printer packed in a rugged plastic bag. Use the bag handles to lift the printer straight out of the box. Setup takes a few minutes to remove the many tape strips that protect the printer during shipment. Insert the included CMYK cartridges and wait for the printer to prime the ink. Then let the printer screen to guide you through the wireless setup. If you prefer, you can use an Ethernet or USB connection to your network or computer (cables not included). Pros: - Fast printing in both black & white and color - Large capacity paper tray holds 250 sheets - Can print on various paper types and thicknesses - Floating hinge on scanner lid accommodates thick documents and books - Easy to set up - WiFi, Ethernet and USB connectivity - Small footprint - Printer drivers available on included DVD and also free to download off the Epson Web site - Four (CMYK) ink cartridge slots clearly marked inside printer - Scan to USB drive, computer, or network storage device. - FAX mode available for those with land lines. - Large, bright screen and intuitive controls. Cons: - No USB or Ethernet cables included - No cons re: features/functions This printer easily replaces my old all-in-one, and will be my “go-to” printer for day-to-day work. I will continue to use my Epson professional printer to produce large format, high quality photos and illustrations.
I would recommend this to a friend Update ruined my printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Update ruined my printer. Does not have a hard factory reset and tech support was useless.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-4820 printer. We appreciate your feedback, and we'll forward this information to the relevant departments to help us improve the quality and performance of future Epson products. Your WF-4820 printer also includes a 1-year Limited Warranty, plus free lifetime tech support. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Sincerely, Tony - The Epson Team.
Does not scan to yahoo or outlook servers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for home office for the scan to email feature and found out it does not scan to yahoo or outlook servers. Waste of money and missed the return window.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-4820 printer. You may use the feature called Epson Connect to scan to email. Epson provides helpful information on the product support web page, including FAQs and self-help tools at https://epson.com/faq/SPT_C11CJ06201~faq-000049d-wf4820_4830. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Find another all in one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.defective low quality product. would not accept ink and kept throwing error that the paper tray wasn't inserted although it was.
I would recommend this to a friendBrand response from Epson
Posted .Hello ChristopherH, we appreciate your feedback on the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
No Good!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer constantly lost wi-if connection. It broke down within a year!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Nomad, we apologize for your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Bad quality printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting paper trayerrir in new printer, bad quality
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi NimishB, we are sorry to hear that you are experiencing issues with your printer. Your WorkForce Pro WF-4820 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Dylan – The Epson Team.
PRINTER SUICKS1111111
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having serious problems with PRINTER!!! hAve called for geek squad, puit non hold then hung up on!!!!!!!!!!!!!!! will soon return printer iof no one will help
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
Returned printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, kept getting paper cassette tray not inserted correctly. No help from tech support, could barely understand them on phone.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Kytech, we're very sorry for the paper cassette issues that you had experienced with the WorkForce Pro WF-4820. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
A waste
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried a dozen times and it simply won’t connect to my WiFi or workS total waste of $
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Camw, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your Epson WorkForce Pro WF-4820 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 7am – 4pm PT. We’re here to help. Sincerely, Tony – The Epson Team.
Printer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working i dont recommend buying this item at all
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Kamal, we are sorry to hear that you are experiencing issues with your printer. Your WorkForce Pro WF-4820 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. – 4 p.m. PT. Sincerely, Dylan – The Epson Team.
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead after 3 months. Unbelievably poorly made. The hardware and software for this thing are just horrible.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Psychdoc, we apologize for your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Keep your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was hard to set up. I contacted Eason customer support, they weren’t much help. I returned this printer for an HP.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we thank you for your feedback on the WF-4820 printer. We'll forward your feedback to the relevant product teams for review. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Hopefully, we can assist you with a future product.
Sincerely, Sam - The Epson Team.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner feed is not working. And I just brought this printer.
No, I would not recommend this to a friend- Pros mentioned:Print quality, Setup
A great all-in-one unit
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First things first - this is a moderately large unit for a home office (which is where I'm using it), but if you have the space, it's a really nice printer. Setup couldn't be easier. After removing the protective packaging (beware - some of it is hiding inside), plug in the power cord and go to the touch display on front. The display will guide you through the process - install ink cartridges, set up FAX, connect to WiFi. As needed, also connect a phone line for the FAX and a USB cable for local printing. If you're on a Windows system, search for a new printer and wait for it to install. That's it. We were up and running in minutes. Print quality is excellent and throughput is fast. The unit is quiet when it operates. I haven't had it long enough to judge how long the ink lasts, so no thoughts there. A well designed unit, very easy to live with.
I would recommend this to a friend Not goid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product. Do not buy this product..
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello AnamA, we apologize for your disappointing experience with the WF-4820 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Worst printer ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer..Keeps giving random errors on page mismatch . Connection keeps dropping as well
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello sandy, we're sorry to hear about your disappointing experience with the WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson offers helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions. Additionally, your WorkForce printer includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Tony - The Epson Team.
Epson workforce Pro WF 4820 Wireless all in one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Worked to get it up and running for hours to no avail.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi CIMR, we apologize for the disappointing experience that you had encountered with the WorkForce Pro WF-4820 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. If we can help you with anything else, our support team can be reached at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday. Hopefully, we can assist you with a future product. Sincerely, Bobby - The Epson Team.
Worst Printer Ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer Epson has ever made. Go buy something else.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello ASTROBLOWSBIGGINS, we're sorry to hear about your disappointing experience. Your WF-4820 printer includes a 1-year Limited Warranty, plus free technical support for the life of the product. You can reach our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you ever need assistance. Additionally, Epson provides helpful information, including device drivers and self-help tools, on the product support website at https://epson.com/Support/Printers/All-In-Ones/WorkForce-Series/Epson-WorkForce-Pro-WF-4820/s/SPT_C11CJ06201#questions.
Sincerely, Sam - The Epson Team.